Tim Hortons

3816 Union Rd, Cheektowaga
(716) 686-9392

Recent Reviews

Tammy Lyn Halsey

Every day coffee, donuts for the kids and refreshing drinks available. There is an array of items and you can get them without stepping out of your vehicle!

Atmosphere: 3

Food: 4

Service: 4

Cat Kwiatkowski

This is a reliably good Tim Hortens. The staff is quick, they communicate well, and items are rarely out of stock.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Bagel

Mike Krol

Nice Tim

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Savvy Mariee

I went there because of the free coffee Mondays I have the app I am a member. I have no issue at any other Tim Hortons visited this Tim Hortons and they were very rude. Told me that they don’t do that. But it’s labels everywhere even on the bagel and coffee I purchased. I tried to show them my app they weren’t having it. Started my day off on a bad foot. Will continue going to another location

Atmosphere: 1

Food: 2

Service: 1

Andrea Howard

Good coffee!

Atmosphere: 5

Food: 5

Service: 5

Magda Rodriguez Stoney

Drive thru clerk was rude and had attitude for no reason at all.

Atmosphere: 4

Food: 5

Service: 2

rashid alrashid

Their service and how they treated me was bad. And they’re also not professional when they talk. They also don’t please their costumers.

Rui Templier

Great food and service. We got an Ice capp, 6 donuts, 10 timbits and a BLT sandwich. The food was great, just like usual.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Kaitlyn r

We just placed a mobile order an hour and 15 minutes before they closed and when we pulled up to the drive thru speaker and no one talked to us so finally we just pulled up to the window and the worker just shook his head "no" at us. Didn't open the window, didn't talk to us at all. Just stood a few feet away fron the window and keep shaking his head no. My husband tried to tell him that we placed a mobile order and the worker just ignored him.Edit: and I still haven't received a refund for the mobile order.

Service: 1

Chet DeBiaso

Picked up two blueberry muffins to go. Counter person was polite, courteous and efficient and placed charge on MasterCard.Parking: In front of establishment with easy access to/from Union Road. Approximately ten (10) spaces

Alyssa Ostrowski

Tim Hortons on Union and George urban was labeled as being open until 10 pm on a Friday. We were there at 9:08 and got no service even though we saw a young lady inside. We honked our horn and still received zero service. Another customer was also trying to get service as well through the drive through and was eagerly ignored.Not okay.

Atmosphere: 1

Food: 1

Service: 1

diane lorenzi

The food and service at Tim Hortons is always great! It's the perfect place for our Scrabble group to play!

Atmosphere: 5

Food: 5

Service: 5

Firefly David

I went this morning with my Nana to get breakfast, I got a Blueberry Bagel with Butter and Sweet Ice Tea, My Nana got a Everything Bagel with Hot Tea. This was Amazing!

Atmosphere: 5

Food: 5

Service: 5

Gabby

I went with my mom for a coffee around 9:15pm. 45 minutes before they close. We waited in line at the drive through for 5 minutes till we decided to go to the window to see if anyone was even inside. Turns out no one was even in there and as we pull around we see 5 people outside in the parking lot. Why would you say you close at 10 but leave at 9??

Atmosphere: 1

Food: 1

Service: 1

Tami Oddo

I ordered from this location yesterday I ordered the turkey bacon sandwich combo I asked what can I get for a side she said chips muffin or donut I said chips didn't ask what I wanted for a drink figured they would ask at window I also ordered the egg cheese and bacon on a English muffin combo I asked what I could get for a side offered same as the other meal I asked what size coffee came with it she said medium I said ok one and one she said ok it will be 14.36 pulled up the the window the guy who was very rude said 16.36 I said I didn't get a drink with the sandwich he said you never ordered one I said it comes with it the girl behind the guy said in a very rude manner you didn't ask for one and then charged me for a drink separately and then charged me for the donut very bad service poor communication very rude staff will never go to thos location again .

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