Wendy's

2520 Walden Ave, Cheektowaga
(716) 936-4611

Recent Reviews

Thomas Marshall

Slow service! And there's always an issue with my orders.

Atmosphere: 2

Food: 2

Service: 1

Desi Merritt

This was one of the worst wendys ive ever been to. Its so ghetto and the bathrooms were DISGUSTING! The outside was also nasty, there was so much trash everywhere. The food was fine though but the workers were obnoxious and loud. It looked like the tables werent even wiped down. They put a sink outside but there was no soap or paper towels. Id try to avoid if i were you. I wont be coming back.

Atmosphere: 1

Food: 4

Service: 4

Cici House

Clean, great customer service and the food was fresh.Wheelchair accessibility: One level

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Nuggets, Cheeseburger, 10 PC Chicken Nugget Combo

Rachel Goehring

My husband and I came here to order frosties and some French fries, and the frosty machine needed some time to make some new vanilla frosties - so we were told to wait out front and they would bring it out to us. It took longer than expected, so Malcolm, gave us another free frosty and free fries for the wait! He was the best, definitely unexpected! This location is definitely one I will be returning to.

Atmosphere: 5

Food: 5

Service: 5

Michael Small

Cold sandwich cold

Atmosphere: 3

Food: 2

Service: 3

Riah Mort

Dining room is always closed, food always takes forever to come out even when you put in a mobile order to be ready, employees are rude and never helpful. Worst Wendy's to come

Atmosphere: 1

Food: 1

Service: 1

Jennifer Soule

Not sure i like the order online only. Harder for us seniors!!!

Atmosphere: 3

Food: 4

Service: 2

Nazrul Islam

Crew member behavior is rude.

Food: 1

Service: 1

Yadira Vazquez

Service mediocre. No napkins, ketchup. Fries ? cold. They did change the fries.

Atmosphere: 1

Food: 2

Service: 2

Work in Progress

I don't know how long it's been this way but, they only except cash.

Nathan Geisendorff

Not great, not terrible kinda confusing ordering

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Nuggets, Cheeseburger

Chris McCarty

Bathrooms are dirty and the sinks don't work. They've installed another outside the bathroom but there isn't any soap and the paper towel dispenser is broken. They also raised prices but didn't put it on the

Atmosphere: 2

Food: 3

Service: 1

Cheryl Darling

I went through the drive-through and ordered a cheeseburger happy meal for my granddaughter, and a Wendy’s Junior burger for myself. While looking at the screen for the price, I see that she charged me almost 6 dollars for a burger and I said I want the single burger I don’t want that one. She asked me over The intercom to verify. Then the screen went off and she said drive forward when I got to the window. She asked me for $13 and change and I said I wanted the junior burger she looks confused. It looks like she brought her manager to the window I told him that that’s not what I ordered, she insisted it was. He then said there’s nothing he can do about it, so I was pretty much forced to take the burger. As I turned onto the main road and headed towards Union, I took my burger out of the bag and felt through the packaging that it wasn’t even warm. I unwrapped it, and it was ice cold I turned around, which took a few minutes because I was at a red light, Got back to the restaurant Went through the drive-through explained that my burger was cold. When I got to the window the same two people were there. He tries to hand me a burger again and I said, can you throw in a frosty for me for my trouble and my time? He said to me you have been gone a hot minute there’s nothing I can do and I cannot give you a free smoothie?? I love Wendy’s. But I will never go to this location again, and I’m going to reach out to district to complain.

Atmosphere: 1

Food: 1

Service: 1

Matt Sherlund

One of the best Wendy's I've been to! All of the employees were super friendly. Made a road trip out stop into a normal stop from now on!

Atmosphere: 5

Food: 5

Service: 5

Marissa W.

if I could do zero stars I would!! Went through the drive thru, and they ended up giving us the wrong things and no sauce even though we ordered extra. went back through the drive thru and they asked for the spicy nuggets back with attitude and yelled guess we have to drop the nuggets, but then they ended up STILL giving us spicy nuggets after ordering REGULAR twice. people at this location do not know how to do their job and will absolutely waste your fucking money. The nuggets tasted as if they took the spicy nuggets from us to reheat and not even give us the regular ones like we ordered!!

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