I visited between 2 and 3 on a Tuesday. No line. Very calm inside. I felt no anxiety. I purchased 5 piece chicken nuggets and small waffle fries. Delicious as always. I'm never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: CT Chick-Fil-A Nuggets
Makiah
They did not say “ my pleasure”
Timothy Spears
Very friendly
Atmosphere: 5
Food: 5
Service: 5
Bradley Ballard
#1 chick Fil
Atmosphere: 5
Food: 5
Service: 5
Gary L. Tucker Jr.
Is there any compliment that hasn't already been said about Chick-fil-A? The chicken is always top quality and so yummy. Staff are amazing, and the service is A+.
The service at Chick-fil-a on Rt 11 use to be off the charts. Recently, not so much. My wife ordered breakfast on the mobile app and we got to the drive thru prior to 10:30. We went to the outer drive thru and we sat with no one acknowledging us. So I thought perhaps the mic is broke (that was not the case). After a couple minutes and several cars going past in the inner lane..I just proceeded forward. When I got to the window( drive thru door) I explained what happened and was told no problem..just pull forward and my food will be right up. I sat for a few more minutes and the manager sends out an employee (instead of her coming out) to inform me that my order could not be fulfilled because it is after 10:30..I said but it was your fault...they said we know but we just can't do breakfast after 10:30. That is a lack of accountability and customer service. So I asked for a refund....then out of nowhere the manager now appears (blonde lady) saying can I have your card for the refund. So I give it to her annnnnd she refunds me the incorrect amount. So I parked and my wife had to go in to get it corrected. And after all this...her way of "correcting" this entire debacle was....would you like a drink. Smh. They use to give a card or two for a free breakfast. I am a long time patron..and this is unacceptable. Jimmer what is going on? This is not how it use to be. I hate to even give this review but this was egregious.
Service: 1
Caleb Porter
Just the bus
Atmosphere: 5
Food: 5
Service: 5
Aaron H
The food was great, ordered online, and picked up in-store. The place was packed when we got our order, I needed to use the restroom but there was a garbage can in front of the entry way, no sign or nothing saying "out of order", I almost went around it but stopped short after realizing it as I was passing the garbage can. My GF and I got our lunch, we also got a couple salads for the following day, but they forgot to put dressing in the bag. These things happen.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Chick-Fil-A Deluxe Sandwich
James long
This place no matter what always hours the spot they get your order correct the first time everyone
This was the first time I've been to this location but we travel often so I've been to many all over. This specific location is probably one of my favorites!! They're so nice and patient and handle rush hours so amazingly! This will be our stop while we temporarily live here for sure.
Thank you to Andi for his kindness and noticing that when we had a spill he came running out to the car with towels and wipes! Thank you Andi you deserve a raise and more!
Atmosphere: 5
Food: 5
Service: 5
Elijah
Best Chick-fil-A ever, and I'm from the south. Clean, fast, super friendly.
Atmosphere: 5
Food: 5
Service: 5
Paul DP
It’s always a great experience at Chick-fil-A. Although, This time the tenders were overcooked, and the macaroni and cheese was pasty at best.
I visited between 2 and 3 on a Tuesday. No line. Very calm inside. I felt no anxiety. I purchased 5 piece chicken nuggets and small waffle fries. Delicious as always. I'm never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: CT Chick-Fil-A Nuggets
They did not say “ my pleasure”
Very friendly
Atmosphere: 5
Food: 5
Service: 5
#1 chick Fil
Atmosphere: 5
Food: 5
Service: 5
Is there any compliment that hasn't already been said about Chick-fil-A? The chicken is always top quality and so yummy. Staff are amazing, and the service is A+.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Deluxe Sandwich, Waffle, Sandwich, CT Chick-Fil-A Nuggets, Mac & Cheese
The service at Chick-fil-a on Rt 11 use to be off the charts. Recently, not so much. My wife ordered breakfast on the mobile app and we got to the drive thru prior to 10:30. We went to the outer drive thru and we sat with no one acknowledging us. So I thought perhaps the mic is broke (that was not the case). After a couple minutes and several cars going past in the inner lane..I just proceeded forward. When I got to the window( drive thru door) I explained what happened and was told no problem..just pull forward and my food will be right up. I sat for a few more minutes and the manager sends out an employee (instead of her coming out) to inform me that my order could not be fulfilled because it is after 10:30..I said but it was your fault...they said we know but we just can't do breakfast after 10:30. That is a lack of accountability and customer service. So I asked for a refund....then out of nowhere the manager now appears (blonde lady) saying can I have your card for the refund. So I give it to her annnnnd she refunds me the incorrect amount. So I parked and my wife had to go in to get it corrected. And after all this...her way of "correcting" this entire debacle was....would you like a drink. Smh. They use to give a card or two for a free breakfast. I am a long time patron..and this is unacceptable. Jimmer what is going on? This is not how it use to be. I hate to even give this review but this was egregious.
Service: 1
Just the bus
Atmosphere: 5
Food: 5
Service: 5
The food was great, ordered online, and picked up in-store. The place was packed when we got our order, I needed to use the restroom but there was a garbage can in front of the entry way, no sign or nothing saying "out of order", I almost went around it but stopped short after realizing it as I was passing the garbage can. My GF and I got our lunch, we also got a couple salads for the following day, but they forgot to put dressing in the bag. These things happen.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Chick-Fil-A Deluxe Sandwich
This place no matter what always hours the spot they get your order correct the first time everyone
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: CT Chick-Fil-A Nuggets, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich
This was the first time I've been to this location but we travel often so I've been to many all over. This specific location is probably one of my favorites!! They're so nice and patient and handle rush hours so amazingly! This will be our stop while we temporarily live here for sure.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I would honestly go back. Service was top notch!
Atmosphere: 5
Food: 5
Service: 5
I need more chick fil A near Utica
Thank you to Andi for his kindness and noticing that when we had a spill he came running out to the car with towels and wipes! Thank you Andi you deserve a raise and more!
Atmosphere: 5
Food: 5
Service: 5
Best Chick-fil-A ever, and I'm from the south. Clean, fast, super friendly.
Atmosphere: 5
Food: 5
Service: 5
It’s always a great experience at Chick-fil-A. Although, This time the tenders were overcooked, and the macaroni and cheese was pasty at best.
Atmosphere: 4
Food: 4
Service: 5