Good food But, portions are Huge - and no options for smaller portion.
Jackie S
Honestly, not saying I absolutely would never go here again, but definitely not at top of my list. Food was good, but not exceptional. Our waitress was wonderful. She was very friendly. However, service was EXTREMELY slow, but I don't think that was the waitresses fault. They were not that busy, but we waited a long time for our meals to be served. We also waited a long time before waitress came and took our drink orders.
Atmosphere: 3
Food: 3
Service: 5
Julian Robison
Thanksgiving was a disaster. We had reservations and waited in a line out the door. When we got to the front the hostess vanished and we waited 35 minutes without being acknowledged. Eventually we gave up and went to a different restaurant.
Atmosphere: 1
Service: 1
Don Hoag
Possibly the best sauce in Buffalo hands Down!!!! Better get here early people come from all over town. For a good reason great Italian Food & friendly service if something is wrong they’ll make it right 5 fold. They’re unusual type of pasta is El dente and delicious. Atmosphere is charming & comforting. Servings are Huge to say the least. Come here for a Real Taste of Italy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cannoli, Scallops Franco, Pasta & Broccoli, Ravioli, House Salad, Chicken Parmesan, Fettuccine Alfredo, Lasagna
Theresa Baker
I have always looked forward to going to Orazio’s. My past experiences have always been enjoyable with delicious food and great service. Sadly, it was a bad decision on my part to change my New Years Eve routine from Falletta’s to Orazio’s. We had a drink at the bar until our table was ready. Once we were seated, we sat at the table for over 25 minutes with not a single server coming over to us. Finally I had to ask for our server. She came over and literally took on average between 15 and 30 minutes to bring each course. We asked for a second glass of wine which never came until I reminded her 30 minutes after the fact. Our reservation was for 7 and our main course never came to the table until 9. It wasn’t just us, every table was having the same issue to the point where the people at the table next to us jokingly asked to buy our leftovers as they were still waiting. The food was mediocre at best. I’m hoping this was just a bad day where they overbooked and had little staff, and not how they are in general, but I will definitely think twice before going back.
Atmosphere: 3
Food: 2
Service: 1
GSP MOM
Do not go here, failing restaurant. Worse dining experience of my life and I’ve been around. Our family went on Christmas Eve this year for a nice family dinner and kick off to Christmas Day. It is the first time ever dining out for Christmas Eve dinner. First, I will say I’ve been coming to Orazios for years before new ownership, having dinners and multiple banquets here, the food was always excellent. But this night was a complete nightmare. Started with arriving for a 7pm reservation and not seated until 20+ minutes later after checking back in at the desk. Drinks took 30 mins to get, salad missing dressing for one diner that took another 15 mins to get. Food took an hour. My husband sat with dirty dishes and glasses on a tray within inches of where he was sitting. There was no busboy and other tables sat with food along with the dirty dishes for a long time. Food finally arrives, and out of the 4 entrees only 1 was marginal. 3 of the entrees were not eaten. As we sat waiting on service, food, etc, we witnessed customer after customer complaining about the food with some walking out of the restaurant after their food arrived. The bright spot was the server who was amazing, kept apologizing and apologizing the problems. The server asked the manager twice to come to the table and she refused. We asked to speak to the owner but he refused to come to the table. The server eventually told us the management would not make any adjustment to the bill even though 3 of us did not eat the entrees. Upon exiting, we went to the bar area with the bill where we found the manager and owner and tried to discuss the situation. The manager raised her voice that she was never asked to come to the table and the owner said he would not make any adjustment since their food is always perfect and there were NO other complaints that evening. What a lie considering we personally heard people complaining and walking out because the food and service was bad. One of us overheard a server and another employee talking near the restroom that many customers were complaining about the food and service. The owner and manager became verbally abusive and were threatening in nature, forcing us to pay the bill in full. I’ve travelled all over and never once when there was an issue, even a very small one with food at a restaurant, did any manager or owner behave in this way. This clearly has failing restaurant written all over it. It is unfortunate that things changed when Zarcone took over. This ruined our Christmas Eve and the other events that were to happen afterwards. Read the other reviews for Christmas Eve 2023 including the one customer who felt the owner wanted to fight him in front of his 7 year old and grandmother. Read responses from the restaurant which in many cases is defensive to the customer.
Atmosphere: 1
Food: 1
Service: 1
leah morcelle
Nice place for dinner! Great staff and good food ?
Atmosphere: 4
Food: 4
Service: 5
William Brannick
Worst dining experience of my entire life.25 minutes after being sat we got our first drink. No apologies or communication about the slow service. We noticed the table next to us get up and leave before having any dinner at this point; we should have followed suite.When we finally got our entrees after some 90 minutes (we had put our orders in before getting our drinks) it was the worst food I've ever been served. Plate of rubbery, microwaved turkey slopped atop mush they called stuffing, all swimming in something resembling gravy. Must've been left over from the party going on downstairs.We had been trying to grin and push through the whole meal so Christmas Eve wasn't a total bust, but I could not force myself to eat that entree. So I told our server I wasn't happy with it and had to send it back.Then the bartender came over and didn't believe the food was bad, so she pried for exact details on what I didn't like about it. When I described the issues I had with the food, she told me I was being offensive and that their food is excellent. She ran off to get the cook or owner, I don't even know what his role was because when he came to our table he didn't say. He just looked like he was ready for a confrontation. No apologies. No trying to resolve the situation. He just wanted specifics on exactly what I took issue with when it came to the food. Then he became incredibly hostile. Looked like he wanted to fight me in front of my mom and 70 year old uncle. I said I didn't want the food and I didn't want another entree. When he got even nastier I said we're leaving and that's when he threatened to call the police on us.This was unlike any experience I've ever had in my entire life, at a restaurant or otherwise. I worked in the restaurant business for years and never encountered or even heard of such godawful and ultimately threatening service. I've never written a bad review before today.I look forward to seeing the Google business owner's snide remarks to this review, in which he will take zero accountability, claim the awful food I was served was in fact delicious, and accuse me of who knows what. That seems to be how he handles all his failings after seeing the multitude of 1 star ratings here.Run away from this place and never look back.
Atmosphere: 1
Food: 1
Service: 1
Tracy Murden
That Jon Rondino guy is wrong this place is
Atmosphere: 5
Food: 5
Service: 5
Jon Rondino
Ruined our Christmas Eve dinner!! Had a reservation for 6pm and didn't get seen for our drinks or food for an hour, so we just left. Shall never return.
We've been coming to Orazio's to celebrate our big family moments since I was a kid, and it will be a long time before we come back if at all. We came in to celebrate my sons 16th birthday and it took us 3 hours to have dinner. The food was great when it arrived, but the service was pretty awful. Our drinks weren't refilled the entire time over 3 hours, and we even had to hijack a water pitcher we saw sitting around just so we could get more water. The table wasn't getting cleared throughout the night after courses which is fine, we could tell they were short-staffed but when we asked to have them taken our waitress was visibly annoyed with us, but we were asking because we had no room left on the table and she just kept bringing more. At the end of the night when we asked for desserts to have cake for my sons birthday, it took her 30 minutes to come back and take our order and by then we just wanted our check and to go home. Great food and so many great family memories here, but the service is going to keep us away.
Very nice great food..server was fantastic! Nice for larger
Atmosphere: 5
Food: 5
Service: 5
Steve Cherico
Fantastic service and food. Great menu to choose your favorite Italian dishes. Giant plates of delious food will fill your table and your belly. Ottimo cibo.
We rented out the banquet hall for an event and had to sign a contract that was priced different from what the website listed. The service was ok. We paid for a coffee bar that ended up being 1 pot of coffee for the majority of the time, so we had to constantly ask for more coffee to be made. The food was good, but not really worth the high amount they charged. Some places charge the same amount for weddings!! The cake was “professionally made” but tasted like nothing more than just box mix, was not decorated that nicely and cost an outrageous amount for the quality. Overall our guests had a nice time so it is what it is, but our family and friends won’t be back to rent out the room.
Atmosphere: 3
Food: 4
Service: 2
J Hall
Went for Thanksgiving Buffet. The food was absolutely delicious and the staff was very courteous from Veronica seating is to our waitress to the staff in the buffet area. The turkey was moist and flavorful. Fettuccine Alfredo was amazing.
Good food But, portions are Huge - and no options for smaller portion.
Honestly, not saying I absolutely would never go here again, but definitely not at top of my list. Food was good, but not exceptional. Our waitress was wonderful. She was very friendly. However, service was EXTREMELY slow, but I don't think that was the waitresses fault. They were not that busy, but we waited a long time for our meals to be served. We also waited a long time before waitress came and took our drink orders.
Atmosphere: 3
Food: 3
Service: 5
Thanksgiving was a disaster. We had reservations and waited in a line out the door. When we got to the front the hostess vanished and we waited 35 minutes without being acknowledged. Eventually we gave up and went to a different restaurant.
Atmosphere: 1
Service: 1
Possibly the best sauce in Buffalo hands Down!!!! Better get here early people come from all over town. For a good reason great Italian Food & friendly service if something is wrong they’ll make it right 5 fold. They’re unusual type of pasta is El dente and delicious. Atmosphere is charming & comforting. Servings are Huge to say the least. Come here for a Real Taste of Italy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cannoli, Scallops Franco, Pasta & Broccoli, Ravioli, House Salad, Chicken Parmesan, Fettuccine Alfredo, Lasagna
I have always looked forward to going to Orazio’s. My past experiences have always been enjoyable with delicious food and great service. Sadly, it was a bad decision on my part to change my New Years Eve routine from Falletta’s to Orazio’s. We had a drink at the bar until our table was ready. Once we were seated, we sat at the table for over 25 minutes with not a single server coming over to us. Finally I had to ask for our server. She came over and literally took on average between 15 and 30 minutes to bring each course. We asked for a second glass of wine which never came until I reminded her 30 minutes after the fact. Our reservation was for 7 and our main course never came to the table until 9. It wasn’t just us, every table was having the same issue to the point where the people at the table next to us jokingly asked to buy our leftovers as they were still waiting. The food was mediocre at best. I’m hoping this was just a bad day where they overbooked and had little staff, and not how they are in general, but I will definitely think twice before going back.
Atmosphere: 3
Food: 2
Service: 1
Do not go here, failing restaurant. Worse dining experience of my life and I’ve been around. Our family went on Christmas Eve this year for a nice family dinner and kick off to Christmas Day. It is the first time ever dining out for Christmas Eve dinner. First, I will say I’ve been coming to Orazios for years before new ownership, having dinners and multiple banquets here, the food was always excellent. But this night was a complete nightmare. Started with arriving for a 7pm reservation and not seated until 20+ minutes later after checking back in at the desk. Drinks took 30 mins to get, salad missing dressing for one diner that took another 15 mins to get. Food took an hour. My husband sat with dirty dishes and glasses on a tray within inches of where he was sitting. There was no busboy and other tables sat with food along with the dirty dishes for a long time. Food finally arrives, and out of the 4 entrees only 1 was marginal. 3 of the entrees were not eaten. As we sat waiting on service, food, etc, we witnessed customer after customer complaining about the food with some walking out of the restaurant after their food arrived. The bright spot was the server who was amazing, kept apologizing and apologizing the problems. The server asked the manager twice to come to the table and she refused. We asked to speak to the owner but he refused to come to the table. The server eventually told us the management would not make any adjustment to the bill even though 3 of us did not eat the entrees. Upon exiting, we went to the bar area with the bill where we found the manager and owner and tried to discuss the situation. The manager raised her voice that she was never asked to come to the table and the owner said he would not make any adjustment since their food is always perfect and there were NO other complaints that evening. What a lie considering we personally heard people complaining and walking out because the food and service was bad. One of us overheard a server and another employee talking near the restroom that many customers were complaining about the food and service. The owner and manager became verbally abusive and were threatening in nature, forcing us to pay the bill in full. I’ve travelled all over and never once when there was an issue, even a very small one with food at a restaurant, did any manager or owner behave in this way. This clearly has failing restaurant written all over it. It is unfortunate that things changed when Zarcone took over. This ruined our Christmas Eve and the other events that were to happen afterwards. Read the other reviews for Christmas Eve 2023 including the one customer who felt the owner wanted to fight him in front of his 7 year old and grandmother. Read responses from the restaurant which in many cases is defensive to the customer.
Atmosphere: 1
Food: 1
Service: 1
Nice place for dinner! Great staff and good food ?
Atmosphere: 4
Food: 4
Service: 5
Worst dining experience of my entire life.25 minutes after being sat we got our first drink. No apologies or communication about the slow service. We noticed the table next to us get up and leave before having any dinner at this point; we should have followed suite.When we finally got our entrees after some 90 minutes (we had put our orders in before getting our drinks) it was the worst food I've ever been served. Plate of rubbery, microwaved turkey slopped atop mush they called stuffing, all swimming in something resembling gravy. Must've been left over from the party going on downstairs.We had been trying to grin and push through the whole meal so Christmas Eve wasn't a total bust, but I could not force myself to eat that entree. So I told our server I wasn't happy with it and had to send it back.Then the bartender came over and didn't believe the food was bad, so she pried for exact details on what I didn't like about it. When I described the issues I had with the food, she told me I was being offensive and that their food is excellent. She ran off to get the cook or owner, I don't even know what his role was because when he came to our table he didn't say. He just looked like he was ready for a confrontation. No apologies. No trying to resolve the situation. He just wanted specifics on exactly what I took issue with when it came to the food. Then he became incredibly hostile. Looked like he wanted to fight me in front of my mom and 70 year old uncle. I said I didn't want the food and I didn't want another entree. When he got even nastier I said we're leaving and that's when he threatened to call the police on us.This was unlike any experience I've ever had in my entire life, at a restaurant or otherwise. I worked in the restaurant business for years and never encountered or even heard of such godawful and ultimately threatening service. I've never written a bad review before today.I look forward to seeing the Google business owner's snide remarks to this review, in which he will take zero accountability, claim the awful food I was served was in fact delicious, and accuse me of who knows what. That seems to be how he handles all his failings after seeing the multitude of 1 star ratings here.Run away from this place and never look back.
Atmosphere: 1
Food: 1
Service: 1
That Jon Rondino guy is wrong this place is
Atmosphere: 5
Food: 5
Service: 5
Ruined our Christmas Eve dinner!! Had a reservation for 6pm and didn't get seen for our drinks or food for an hour, so we just left. Shall never return.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We've been coming to Orazio's to celebrate our big family moments since I was a kid, and it will be a long time before we come back if at all. We came in to celebrate my sons 16th birthday and it took us 3 hours to have dinner. The food was great when it arrived, but the service was pretty awful. Our drinks weren't refilled the entire time over 3 hours, and we even had to hijack a water pitcher we saw sitting around just so we could get more water. The table wasn't getting cleared throughout the night after courses which is fine, we could tell they were short-staffed but when we asked to have them taken our waitress was visibly annoyed with us, but we were asking because we had no room left on the table and she just kept bringing more. At the end of the night when we asked for desserts to have cake for my sons birthday, it took her 30 minutes to come back and take our order and by then we just wanted our check and to go home. Great food and so many great family memories here, but the service is going to keep us away.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Mozzarella Sticks, Fettuccine Alfredo
Very nice great food..server was fantastic! Nice for larger
Atmosphere: 5
Food: 5
Service: 5
Fantastic service and food. Great menu to choose your favorite Italian dishes. Giant plates of delious food will fill your table and your belly. Ottimo cibo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sicilian Peppers, Chicken Parmesan, Fettuccine Alfredo
We rented out the banquet hall for an event and had to sign a contract that was priced different from what the website listed. The service was ok. We paid for a coffee bar that ended up being 1 pot of coffee for the majority of the time, so we had to constantly ask for more coffee to be made. The food was good, but not really worth the high amount they charged. Some places charge the same amount for weddings!! The cake was “professionally made” but tasted like nothing more than just box mix, was not decorated that nicely and cost an outrageous amount for the quality. Overall our guests had a nice time so it is what it is, but our family and friends won’t be back to rent out the room.
Atmosphere: 3
Food: 4
Service: 2
Went for Thanksgiving Buffet. The food was absolutely delicious and the staff was very courteous from Veronica seating is to our waitress to the staff in the buffet area. The turkey was moist and flavorful. Fettuccine Alfredo was amazing.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fettuccine Alfredo