this location is generally fine but ahmed m is 100% correct something is very wrong with glasses-and-mask guy. I've encountered him a few times and it's always the same. dude moves so slow and seems to never have any idea what he's doing at any given time. he takes 10 minutes to make one sandwich because he keeps getting distracted or messing with stuff and having to go wash his hands and change his gloves. every time I get to checkout he asks me to tell him what he just made. bro what
Atmosphere: 4
Food: 4
Service: 1
Dhairya Pujara
Terrible experience last 3 visits. Unthawed veggie patties. Wrongly packed order. Extreme slow and sluggish. Among other issues.
Atmosphere: 1
Food: 1
Service: 1
V C
I have a disability. I wasn't trained properly and was fired after working 6 days for subway. Now I see why the turn over rate is so high.
Atmosphere: 1
Food: 3
Service: 1
Ryan Mcphail
So nothing against the two employees that were there, she did inform of a big online order. So the fact the amount of subs they had to make was alot.. so one couldn't take my order while the other worked on the online one? I wasn't about to wait for all those subs to be made. They could of had split then gone back to work on the online. Wasn't about to stand there and wait 10 mins.
Service: 2
Stacey S
I ordered online, and arrived at the store a few minutes later. The staff was finishing up the order as I walked in the door. They were very friendly, and the subs were perfect. The store itself was clean and tidy. The location is an easy stop from I-87. Highly recommend!
Fred
Very slow getting my order, ordered online stated it would be ready ay 4:30. I walked in at the time for pick up, and the order wasn't ready. Instead of giving me a bag for my 2 footlong subs and a foot long cookie, he handed me the items separately, making it hard to carry.
Atmosphere: 3
Food: 3
Service: 2
Ahmed M
I really don’t want to give them negative review but come on, the kid who were glasses and hat was making my sandwiches today 1/23/24 around 5:20 pm was sooo high I guess on lsd or mushroom, he was moving so weird and slow and every second he looks at the ingredients bar, me, the food and the walls in confusion, he look at the onion and if the don’t look certain way he starts cutting them with his hands, I ordered 3 sandwiches I kid you not he took at least 15-20 minutes to make I’m in no rush but really dude. You need to check the camera footage around 5:20pm and see what I’m talking about. Hopefully he gets the help he needs because bro got no business making people food and I’m sorry if that will cost him his job
Ray Bertrand
Worth the
Atmosphere: 4
Food: 4
Service: 4
Sara C.
I didn’t get his name, but the gentleman working called me to let me know my selection was delayed and offered me an alternative. In person, he was personable and very apologetic about the delay (which didn’t bother me one bit!) I also noticed him helping a fellow coworker when a question was asked. Great customer service! Sandwich and cookie were also delicious.
Atmosphere: 5
Food: 5
Service: 5
Jeffrey S.
Absolutely horrible. Do not ever go. Terrible service and the food is even worse. 1508 Rt 9 halfmoon. Mold on my bread , two subs cost me 30 bucks. Absolutely awful. It was a quick stop and I don't typically eat subs from these places but I could typically do a turkey sub from subway in a pinch Should have drove a couple minutes down the road and got a real sub from a real shop. I threw it out and I'm gagging
Great location. I've eaten here twice. Great parking. There were 2 employees making sandwiches today. The female employee is amazing to watch. There was a steady line of customers and she was cashing out orders every few minutes. The men's room was very clean. I waited maybe 8 minutes to pay for my foot long Cold Cut Combo on wheat and a bottle of Coke.
These shops are not consistent in service to customers. Sandwich prices rise consistently BUT the contents of the sandwich keeps shrinking! Waaay too many don't like coupons or reject them outright! It used to be a GREAT stop for a great sandwich ?!
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Sweet Onion Chicken Teriyaki
jeff matthews
Ordered via subway app, order said received. Time of pick up was 6:10 pm, I arrived at 6:09. Went into restaurant and nobody was there and no food, girl finally came out and said they had no order. Next girl came out and called owner who offered no assistance as I had ordered through the app. I have done this many times with no problem. So bottom line, I left with no food, no help, $2 reward taken off my account and no way to dispute other than go through hassle of disputing charge to my credit card. Sadly, I won't be back.
Medic758
Went in there today 8/4/23 asked for #4 on the menu... The girl started making the sandwich grabbing the meat from the old way out of a tray...I said I thought Subway now slices meat to order? She said we slice it every morning... If you want it three other way to there sarcastically!!! So I guess Subway does not slice their meat to order. I told her to forget it and left without getting the sandwich.
this location is generally fine but ahmed m is 100% correct something is very wrong with glasses-and-mask guy. I've encountered him a few times and it's always the same. dude moves so slow and seems to never have any idea what he's doing at any given time. he takes 10 minutes to make one sandwich because he keeps getting distracted or messing with stuff and having to go wash his hands and change his gloves. every time I get to checkout he asks me to tell him what he just made. bro what
Atmosphere: 4
Food: 4
Service: 1
Terrible experience last 3 visits. Unthawed veggie patties. Wrongly packed order. Extreme slow and sluggish. Among other issues.
Atmosphere: 1
Food: 1
Service: 1
I have a disability. I wasn't trained properly and was fired after working 6 days for subway. Now I see why the turn over rate is so high.
Atmosphere: 1
Food: 3
Service: 1
So nothing against the two employees that were there, she did inform of a big online order. So the fact the amount of subs they had to make was alot.. so one couldn't take my order while the other worked on the online one? I wasn't about to wait for all those subs to be made. They could of had split then gone back to work on the online. Wasn't about to stand there and wait 10 mins.
Service: 2
I ordered online, and arrived at the store a few minutes later. The staff was finishing up the order as I walked in the door. They were very friendly, and the subs were perfect. The store itself was clean and tidy. The location is an easy stop from I-87. Highly recommend!
Very slow getting my order, ordered online stated it would be ready ay 4:30. I walked in at the time for pick up, and the order wasn't ready. Instead of giving me a bag for my 2 footlong subs and a foot long cookie, he handed me the items separately, making it hard to carry.
Atmosphere: 3
Food: 3
Service: 2
I really don’t want to give them negative review but come on, the kid who were glasses and hat was making my sandwiches today 1/23/24 around 5:20 pm was sooo high I guess on lsd or mushroom, he was moving so weird and slow and every second he looks at the ingredients bar, me, the food and the walls in confusion, he look at the onion and if the don’t look certain way he starts cutting them with his hands, I ordered 3 sandwiches I kid you not he took at least 15-20 minutes to make I’m in no rush but really dude. You need to check the camera footage around 5:20pm and see what I’m talking about. Hopefully he gets the help he needs because bro got no business making people food and I’m sorry if that will cost him his job
Worth the
Atmosphere: 4
Food: 4
Service: 4
I didn’t get his name, but the gentleman working called me to let me know my selection was delayed and offered me an alternative. In person, he was personable and very apologetic about the delay (which didn’t bother me one bit!) I also noticed him helping a fellow coworker when a question was asked. Great customer service! Sandwich and cookie were also delicious.
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible. Do not ever go. Terrible service and the food is even worse. 1508 Rt 9 halfmoon. Mold on my bread , two subs cost me 30 bucks. Absolutely awful. It was a quick stop and I don't typically eat subs from these places but I could typically do a turkey sub from subway in a pinch Should have drove a couple minutes down the road and got a real sub from a real shop. I threw it out and I'm gagging
Restaurantji Recommends
Great location. I've eaten here twice. Great parking. There were 2 employees making sandwiches today. The female employee is amazing to watch. There was a steady line of customers and she was cashing out orders every few minutes. The men's room was very clean. I waited maybe 8 minutes to pay for my foot long Cold Cut Combo on wheat and a bottle of Coke.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip, Grilled Chicken
Not fresh sliced.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Chocolate Chip
These shops are not consistent in service to customers. Sandwich prices rise consistently BUT the contents of the sandwich keeps shrinking! Waaay too many don't like coupons or reject them outright! It used to be a GREAT stop for a great sandwich ?!
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Sweet Onion Chicken Teriyaki
Ordered via subway app, order said received. Time of pick up was 6:10 pm, I arrived at 6:09. Went into restaurant and nobody was there and no food, girl finally came out and said they had no order. Next girl came out and called owner who offered no assistance as I had ordered through the app. I have done this many times with no problem. So bottom line, I left with no food, no help, $2 reward taken off my account and no way to dispute other than go through hassle of disputing charge to my credit card. Sadly, I won't be back.
Went in there today 8/4/23 asked for #4 on the menu... The girl started making the sandwich grabbing the meat from the old way out of a tray...I said I thought Subway now slices meat to order? She said we slice it every morning... If you want it three other way to there sarcastically!!! So I guess Subway does not slice their meat to order. I told her to forget it and left without getting the sandwich.
Atmosphere: 3
Food: 1
Service: 3