Ordered an egg wrap and it legit smelled and tasted like chlorine or some chemical. Took one bite and had to throw it out.
Jend3r 856
They do not stir people coffee no flavor just half and half ???
Atmosphere: 3
Food: 5
Service: 2
Dr. Karen Jordison
When a customer asks for whipped cream and you give them none. I gave a 3 dollar tip with a 3 dollar coffee , and got to my office and no whipped cream. 2 times now same Dunkin, and went thru drive thru when it was not busy. Let's do better , please.
Food: 3
Service: 2
Nathaniel Hart
Ordered a caramel macchiato and got water that tasted like burned rubber. Take 3 minutes to go to the next location.
Atmosphere: 1
Food: 1
Service: 1
Austin Anonymous
I order the same item every time. They seem to *ALWAYS* stuff it up. I ask for an addition of whipped cream, and caramel, which the workers TAKE THE TIME TO CHARGE YOU FOR. So I mean, with that said, if they want to lick corporates boot in such a way every damn time, trust me I get a reciepet, but THEN proceed to on, forgetting a simple, yet crucial/requested add on to an order well, that's just terrible service. And you people think yOu dEsErVe tO bE pAiD mOrE...*MORE*???? H0H that's verryyy funny....
Atmosphere: 1
Food: 1
Service: 1
Creative Mistress
I HAVENT BEEN HERE SINCE 2019 AND IT FEELS SO GOOD TO BE BACK HERE THIS DUNKIN HAS IMPROVED SO MUCH GREAT FRESH COFFEE AND FRESH DONUTS ITS AMAZING FEELS SO GOOD TO BE HOME AGAIN IN ALBANY NY …
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Captain Moose
Would do zero in the laziness of the employees when you say you close at 9pm then don’t lock up 10 minutes early you lazy
Atmosphere: 1
Food: 1
Service: 1
Yags Bawa
I was at dunkin' donuts road in morning time cash counter Pat was serving there were other 7 employees behind the counter arguing with each other. Two customers complained about their orders that were screwed up. I waited almost 10 minutes and then get waited on and guess what I order they didn’t pay attention and screwed up the order and above that being rude and with a attitude telling me that they can make another one as if they were doing a favor I paid for my order and it was a big order cashier was nice she mentioned clearly in order what’s need to be done.I hope Mr.Darlene Scott read this review and try to fix the the behavior of employees so that future customer do not face this problem
Atmosphere: 1
Food: 2
Service: 1
Donald Kunego
Bad tasting doughnut, dry-not fresh breakfast sandwich - service persons unfriendly - stay away from this place!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg and Cheese
Michelle Dubree
I love Dunkin. Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Sausage Egg and Cheese, Iced Latte, Dunkin
I was at dunkin' donuts road this morning there were 7 employees behind the counter arguing with each other. Two customers complained about their orders that were screwed up. I waited almost 10 minutes and then get waited on. I wind up leaving. Evidently the manager didn't have control of situation.
Atmosphere: 1
Service: 1
Melissa Duffy
All the staff are always so nice and happy?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Egg and Cheese, Dunkin
Russell Richardson
Always fast at drive
Food: 4
Service: 5
P Holmes
Sausage egg and cheese croissant, and frosted vanilla cream donut hit the
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Glazed Donut, Sandwich
Tammy S.
The food I received was horrible. The hashbrowns were all smushed together, the croissant was burnt. Just over all dissatisfied with this dunkin. Everybody should run from this dunkin!
Ordered an egg wrap and it legit smelled and tasted like chlorine or some chemical. Took one bite and had to throw it out.
They do not stir people coffee no flavor just half and half ???
Atmosphere: 3
Food: 5
Service: 2
When a customer asks for whipped cream and you give them none. I gave a 3 dollar tip with a 3 dollar coffee , and got to my office and no whipped cream. 2 times now same Dunkin, and went thru drive thru when it was not busy. Let's do better , please.
Food: 3
Service: 2
Ordered a caramel macchiato and got water that tasted like burned rubber. Take 3 minutes to go to the next location.
Atmosphere: 1
Food: 1
Service: 1
I order the same item every time. They seem to *ALWAYS* stuff it up. I ask for an addition of whipped cream, and caramel, which the workers TAKE THE TIME TO CHARGE YOU FOR. So I mean, with that said, if they want to lick corporates boot in such a way every damn time, trust me I get a reciepet, but THEN proceed to on, forgetting a simple, yet crucial/requested add on to an order well, that's just terrible service. And you people think yOu dEsErVe tO bE pAiD mOrE...*MORE*???? H0H that's verryyy funny....
Atmosphere: 1
Food: 1
Service: 1
I HAVENT BEEN HERE SINCE 2019 AND IT FEELS SO GOOD TO BE BACK HERE THIS DUNKIN HAS IMPROVED SO MUCH GREAT FRESH COFFEE AND FRESH DONUTS ITS AMAZING FEELS SO GOOD TO BE HOME AGAIN IN ALBANY NY …
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Would do zero in the laziness of the employees when you say you close at 9pm then don’t lock up 10 minutes early you lazy
Atmosphere: 1
Food: 1
Service: 1
I was at dunkin' donuts road in morning time cash counter Pat was serving there were other 7 employees behind the counter arguing with each other. Two customers complained about their orders that were screwed up. I waited almost 10 minutes and then get waited on and guess what I order they didn’t pay attention and screwed up the order and above that being rude and with a attitude telling me that they can make another one as if they were doing a favor I paid for my order and it was a big order cashier was nice she mentioned clearly in order what’s need to be done.I hope Mr.Darlene Scott read this review and try to fix the the behavior of employees so that future customer do not face this problem
Atmosphere: 1
Food: 2
Service: 1
Bad tasting doughnut, dry-not fresh breakfast sandwich - service persons unfriendly - stay away from this place!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg and Cheese
I love Dunkin. Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Sausage Egg and Cheese, Iced Latte, Dunkin
Restaurantji Recommends
I was at dunkin' donuts road this morning there were 7 employees behind the counter arguing with each other. Two customers complained about their orders that were screwed up. I waited almost 10 minutes and then get waited on. I wind up leaving. Evidently the manager didn't have control of situation.
Atmosphere: 1
Service: 1
All the staff are always so nice and happy?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Egg and Cheese, Dunkin
Always fast at drive
Food: 4
Service: 5
Sausage egg and cheese croissant, and frosted vanilla cream donut hit the
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Glazed Donut, Sandwich
The food I received was horrible. The hashbrowns were all smushed together, the croissant was burnt. Just over all dissatisfied with this dunkin. Everybody should run from this dunkin!