I've always bought empanadas here. It's the first time I've bought empanadas that you can't even chew. The customers and I complained and were told “that's how they are and they're fresh.” They didn't want to change them and charged us a lot of money. The same with the rice they gave us a jar of soup and not in an aluminum plate and they gave us less than what we paid.
Atmosphere: 1
Food: 2
Service: 1
Jose Velez
My order was 1 Coffee & 1 Arroz a la Valenciana (03/29/2024). 3/4 into my meal dirt and dust particles fell from the ceiling tiles on top of where I was sitting; on top of me, on top of my meal and coffee. I got up and explained one of the female servers what happened. I told her to go and see for herself the table where I was sitting. I pointed to the dirt and dust particles on the table. We both ran our hands and fingers on the table. She was unfazed & unconcerned about the mishap and condition. Her only response was "we don't have that here." I asked to speak to a manager or supervisor and was told there was none available. I asked for a business card and I was told they had none. I asked for their phone number so I can speak to some responsible person and I was told that she did not know it. I was rudely told to Google the information if I wanted the phone number. No professionalism, care or concern was ever shown, demonstrated or exhibited by anyone there. This is a health and safety issue & concern that this establishment failed considerably not only to mediate but failed to apologize for and failed to satisfactory addressed. I hope their security cameras will do all the talking. They lost a loyal, respectful and humble customer. No more for me.
Food: 3
Service: 1
July Sandoval
Terrible customer service, they serve reluctantly, they throw things away and high prices for such poor service...
Anna Harte
Very clean . Food fresh ? delicious. Whole grain bread. Friendly. English / Spanish language.
Atmosphere: 4
Food: 4
Service: 4
Javier Apolo
All pretty
Valeria R.
Great empanadas, amazing coffee, and amazing prices! I would definitely recommend it if you love Colombian food.
Elsa Cabrera
A very nice place but too dirty, the food not tasty, I really didn't like it!! Sorry......
Food: 1
Service: 1
sarihg hernandez
I ordered 3 empanadas to take away because I planned to eat one there at the store and take the other two for my sonAnd when I asked for hot sauceThe lady who was serving told meWhat didn't you order to go? And I said yes because I plan to take them,And she started talking and sayingThey always order takeout and when you see them they are eating here and they didn't even give me the hot sauce I asked for.If it made me feel badSince I didn't ask for a giftI bought what I ordered to take awayThe truth is very bad service
Atmosphere: 2
Food: 4
Service: 1
Nicolas Roa
A short paisa serves poorly, the food is very unpleasant and the prices are very high for such disgusting food.
Atmosphere: 1
Food: 1
Service: 1
Max Schlapfer
DONT GO!!!! Expensive and bad food and worse service. One of the worst restaurants I've ever visited.
Won’t ever buy here again and if you have any self respect you wouldn’t ether. I never leave google reviews. NEVER. But today’s experience was so disgusting that I felt I must leave a review. Went in to get my wife an iced coffee and said I wanted a “cafe frio”. The older heavier set lady ( who already had an Attitude) said yes but proceeded to make me a hot coffee. I kindly told her I actually asked for a cafe frio ( iced coffee ) by the way I was not upset about what happened nor did I give her attitude when pointing out her mistake. She became upset and start saying in Spanish “ you did not ask for an ice coffee you asked for a cafe (coffee)” she proceeded to turn to her co workers and say “ did he ask for an ice coffee?? Because he didn’t. He asked for a cafe. You never asked for an iced coffee”. Her co workers did not answer her and continued working. This was all in front of customers and it was busy. A lady next to me looked at me in horror as this lady, who is in the CUSTOMER SERVICE business, basically berated me in front of ordering customers, over a misunderstanding that I was not even mad about. Embarrassed I told her it was fine. And she said “ ah bueno” as if to say you better. And gave me the hot coffee. I again asked her for the iced coffee and she made it. She stepped away and without even looking at me as if I was her annoying child told me the straws are over there and didn’t even bag the new coffee for me, I had to put it in the bag with the hot coffee. This isn’t the first time she has been nasty with people as I see from the reviews. Yet she continues to work there. Says a lot about this business. This behavior should not be tolerated. I will be going in every single day in the morning until I speak to the manager about this ordeal. Moral of the story is don’t come here because they obviously do not care about customer treatment for her to feel this comfortable treating people this way. This is the last time I ever give 1 dollar to this establishment and I will be sure to advise anyone who asks me about the place to not go there as well because it’s obviously poorly ran.
Atmosphere: 1
Food: 1
Service: 1
Jefferson Galvis
I don't like writing reviews but I wanted to do it to see if people can improve their attitude in that place and food is a little late-night is not fresh, The attitude of how things prepare and serve is very bad..Muy mal servicio y actitud de la persona que
Atmosphere: 1
Food: 1
Service: 1
Cristian Di Grandi
Very rude
Atmosphere: 1
Food: 1
Service: 1
Lalo Quillo
Some sweet pastrys anf emapanadas are great when theyre
I've always bought empanadas here. It's the first time I've bought empanadas that you can't even chew. The customers and I complained and were told “that's how they are and they're fresh.” They didn't want to change them and charged us a lot of money. The same with the rice they gave us a jar of soup and not in an aluminum plate and they gave us less than what we paid.
Atmosphere: 1
Food: 2
Service: 1
My order was 1 Coffee & 1 Arroz a la Valenciana (03/29/2024). 3/4 into my meal dirt and dust particles fell from the ceiling tiles on top of where I was sitting; on top of me, on top of my meal and coffee. I got up and explained one of the female servers what happened. I told her to go and see for herself the table where I was sitting. I pointed to the dirt and dust particles on the table. We both ran our hands and fingers on the table. She was unfazed & unconcerned about the mishap and condition. Her only response was "we don't have that here." I asked to speak to a manager or supervisor and was told there was none available. I asked for a business card and I was told they had none. I asked for their phone number so I can speak to some responsible person and I was told that she did not know it. I was rudely told to Google the information if I wanted the phone number. No professionalism, care or concern was ever shown, demonstrated or exhibited by anyone there. This is a health and safety issue & concern that this establishment failed considerably not only to mediate but failed to apologize for and failed to satisfactory addressed. I hope their security cameras will do all the talking. They lost a loyal, respectful and humble customer. No more for me.
Food: 3
Service: 1
Terrible customer service, they serve reluctantly, they throw things away and high prices for such poor service...
Very clean . Food fresh ? delicious. Whole grain bread. Friendly. English / Spanish language.
Atmosphere: 4
Food: 4
Service: 4
All pretty
Great empanadas, amazing coffee, and amazing prices! I would definitely recommend it if you love Colombian food.
A very nice place but too dirty, the food not tasty, I really didn't like it!! Sorry......
Food: 1
Service: 1
I ordered 3 empanadas to take away because I planned to eat one there at the store and take the other two for my sonAnd when I asked for hot sauceThe lady who was serving told meWhat didn't you order to go? And I said yes because I plan to take them,And she started talking and sayingThey always order takeout and when you see them they are eating here and they didn't even give me the hot sauce I asked for.If it made me feel badSince I didn't ask for a giftI bought what I ordered to take awayThe truth is very bad service
Atmosphere: 2
Food: 4
Service: 1
A short paisa serves poorly, the food is very unpleasant and the prices are very high for such disgusting food.
Atmosphere: 1
Food: 1
Service: 1
DONT GO!!!! Expensive and bad food and worse service. One of the worst restaurants I've ever visited.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice place to eat!
Atmosphere: 5
Food: 5
Service: 5
Won’t ever buy here again and if you have any self respect you wouldn’t ether. I never leave google reviews. NEVER. But today’s experience was so disgusting that I felt I must leave a review. Went in to get my wife an iced coffee and said I wanted a “cafe frio”. The older heavier set lady ( who already had an Attitude) said yes but proceeded to make me a hot coffee. I kindly told her I actually asked for a cafe frio ( iced coffee ) by the way I was not upset about what happened nor did I give her attitude when pointing out her mistake. She became upset and start saying in Spanish “ you did not ask for an ice coffee you asked for a cafe (coffee)” she proceeded to turn to her co workers and say “ did he ask for an ice coffee?? Because he didn’t. He asked for a cafe. You never asked for an iced coffee”. Her co workers did not answer her and continued working. This was all in front of customers and it was busy. A lady next to me looked at me in horror as this lady, who is in the CUSTOMER SERVICE business, basically berated me in front of ordering customers, over a misunderstanding that I was not even mad about. Embarrassed I told her it was fine. And she said “ ah bueno” as if to say you better. And gave me the hot coffee. I again asked her for the iced coffee and she made it. She stepped away and without even looking at me as if I was her annoying child told me the straws are over there and didn’t even bag the new coffee for me, I had to put it in the bag with the hot coffee. This isn’t the first time she has been nasty with people as I see from the reviews. Yet she continues to work there. Says a lot about this business. This behavior should not be tolerated. I will be going in every single day in the morning until I speak to the manager about this ordeal. Moral of the story is don’t come here because they obviously do not care about customer treatment for her to feel this comfortable treating people this way. This is the last time I ever give 1 dollar to this establishment and I will be sure to advise anyone who asks me about the place to not go there as well because it’s obviously poorly ran.
Atmosphere: 1
Food: 1
Service: 1
I don't like writing reviews but I wanted to do it to see if people can improve their attitude in that place and food is a little late-night is not fresh, The attitude of how things prepare and serve is very bad..Muy mal servicio y actitud de la persona que
Atmosphere: 1
Food: 1
Service: 1
Very rude
Atmosphere: 1
Food: 1
Service: 1
Some sweet pastrys anf emapanadas are great when theyre
Atmosphere: 3
Food: 4
Service: 3