La Nueva Colombia

9107 31st Ave, East Elmhurst
(718) 396-3399

Recent Reviews

Minorka Benitez

Excellent my favorite place to share with the family

Atmosphere: 5

Food: 5

Service: 5

Are Xte

25 years enjoying this restaurant, always good breakfast or a good lunch of the day; but today they gave me a CRAP for lunch, good soup and a plate of rice with salad and their fried plantain. I complained and the response was that the meat was in the soup. What a shame to give a star ?

CLARA L MANRIQUE

WELL MY EXPERIENCE THIS TIME WAS NOT GOOD. IF I HAD THE OPTION OF ZERO STAR I WOULD GIVE IT SINCE I ARRIVED THE BAD ATTENTION REMALA I THINK THE LADIES WERE BAD AND THEY WERE TAKING OUT ON THE CUSTOMERS.ORDER A LUNCH OF THE DAYTOSTONE SOUPSTEWED MEATSALAD AND MATURE RICEAND IT CAME TO ME WITH ROASTED MEAT, IT WAS NO LONGER A PROBLEM BUT WHEN I EATEN THE RICE, IT WAS HORRIBLE. WHEN YOU GO TO EAT IN A COLOMBIAN RESTAURANT, YOU EXPECT TO EAT GRAINED RICE WITH RICH FLAVOR, BUT IT WAS NOT HORRIBLE, IT LOOKED LIKE RICE FROM THE PREVIOUS DAY. I TOLD THE WAITRESS AND IF I EXCHANGED IT FOR A WORSE ONE, THEY GAVE ME THE SCRATCH AND THE STICK IN THE END I DIDN'T EAT IT. IT'S INCREDIBLE THEY DON'T HAVE LEMON I WANTED TO EAT MY SOUP WITH LEMON AND SPICY BUT THEY DID NOT HAVE GMOTHE SALAD HAS NO DRESSING THEY SERVE IT WITHOUT DRESSING BUT THEY DON'T HAVE THE KINDNESS TO BRING THE OIL VINEGAR SALT I HAD TO ASK FOR.AND I WAS AFRAID TO CALL THE WAITRESSES.THEY ARE NOT ATTENTIVE TO THE CUSTOMERS THEY WERE TALKING AND ON THE CELL PHONEI ASKED FOR A CUP TO CARRY MY SOUP AND THEY BROUGHT IT TO ME JUST LIKE THIS WITHOUT A BAG OR ANYTHING. I FEEL SORRY FOR THE PEOPLE WHO WORK BUT I DO NOT RECOMMEND THIS RESTAURANT.BAD ATTENTION FROM THE WAITS, THEY DON'T HAVE THE CHARISM TO SERVE, I THINK THEY ARE IN THE WRONG PLACE.BUT ABOUT EVERYTHING, WHEN I ASKED FOR THINGS MY HUSBAND TOLD ME THEY WERE MOCKING ME LIKE THERE IS THAT!!! WE WERE VERY POLITE IN EVERYTHING, ALWAYS ASKING FOR THE FAVOR AND THANKING BUT THEY DID NOTHING OR ANSWER, THEY SEEMED MUTE. WE WERE GIVING THANKS AND GOODBYE BUT NO ONE ANSWERED.SO I WILL NEVER GO BACK TO THIS RESTAURANT. IT MUST BE BECAUSE WE ATE LITTLE, THEY THOUGHT WE WOULD NOT LEAVE A TIP.BECAUSE MY HUSBAND ONLY ATEBREAD AND BREAD AND ME A LUNCH OF THE DAY?

Atmosphere: 1

Food: 1

Service: 1

Liga Nazca

It's time to change personnel right now. TERRIBLE ATTITUDE of the employees (Wednesday at noon) they serve you with the worst face I have ever seen in the area. I have lived in the area for approximately 30 years. They seem to be working in a place they don't like.As for the food, it is incredible that on a Wednesday at 1:00 pm they serve reheated rice from the previous day (dry, cold, hard and scrambled) and when we asked if they would be so kind as to change the order of rice for another, they gave us back what same (but a little hotter) of the same quality dry, hard with pieces of cold glue.I won't go back there not only for the food, I won't go back for THE CUSTOMER SERVICE!!!!

Atmosphere: 3

Food: 1

Service: 1

Ashley Zurita

This place is honestly a waste. Food is trash and they never follow instructions they request payment before you get your food which I find ridiculous I ordered a picada and it came with 90% chicken. And they NEVER HAVE PINK SAUCE WHICH IS HONESTLY RIDICULOUS. the staff is extremely rude every one there is a “manger” when we spoke to a staff memeber on the phone she hung up on me several times. Tuesday at 6:15pm the women who kept picking up the phone refused to give her name and refused to tell us when we can contact the owner never coming back here !!!!!!!!!!!! Posted a picture of the rude employe I has the displeasure of speaking to

Atmosphere: 1

Food: 1

Service: 1

Nikol Perez

I do not recommend it because of the attention of the employees towards a client, they leave us waiting and in the end they do not let us in, they are abusive, they speak ugly, the worst experience with them

Atmosphere: 1

Food: 1

Service: 1

JEIMY PAOLA CACERES AVILA

The place has no electricity, we ordered fritters and they were old, they looked like stones, just like the bonus bread, the coffee with milk tasted damaged, the service was terrible, a terrible place!

STUNTMAN XTRA

I had the Paella Rice ' Tostones with pork chicharon -- the food was great! I had the dragon fruit Don Q drink -- it could be less sweet. Overall it's a cool place to come eat on a down day. If you can't tolerate waiting on line to eat, avoid coming on a special holiday lol the place is small

Atmosphere: 4

Food: 5

Service: 5

Jeimmy Perez

They didn't serve us, it's a lady, they don't serve us well, she's hateful, we are 13 people, they didn't serve us, they didn't give us a table, they didn't solve us, it's a terrible service.

Atmosphere: 3

Food: 2

Valentina Ayala

I don't know what they expect to close that place, I'm Colombian and it's sad to see how the Colombians themselves treat people in that place! They are not attentive, much less cordial with customers, the food is very average, in addition to the drinks! How about the presentation of this dish?Friends, don't waste your time and much less your money, sad for those who work here but seriously friends, terrible service, terrible everything!!!!!!!I hope their management changes and improves because the restaurant is super well located!!!!

Atmosphere: 1

Food: 1

Service: 1

JOHN ALDRIN HERNANDEZ MENDEZ

Good restaurant with typical Colombian food.Recommended warmed parakeet egg.

Atmosphere: 3

Food: 5

Service: 4

daniel garcia

“My experience trying to contact the Nueva Colombia Restaurant at 6 in the morning to place a breakfast order was extremely disappointing. Upon calling, I expected to receive information about the menu, but instead I was met with poor and unprofessional customer service. The person who answered my call was not helpful at all; Instead of providing me with details about the breakfasts available, he simply urged me to check the menu on Google before calling to place my order. This response was frustrating and unwelcoming. As a customer, I expected to receive friendly and helpful assistance, but instead I was met with an indifferent and unhelpful attitude. This experience left me with a very negative impression of the restaurant and their customer service over the phone. I hope that in the future, the Nueva Colombia Restaurant can improve its customer service and provide a more satisfactory experience to its customers from the first telephone contact.”

Service: 1

Domenica Mejia

Everything is excellent, except that they take a while to serve you, we waited more than an hour for them to bring us the dishes.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Picada Para 2, Pechuga de Pollo Asada Y Arroz Blanco Con Habichuelas Guisadas Y Ensalada Verde

kevin calderon

I know that Colombian food is very good, but not what restaurant this day. Terrible presentation and taste of food. Simple attention. And there is a smell in the place like chukia or dirty cloth, it doesn't smell bad. The coffee was just good... The beans were horrible, something so simple to make. In short, I don't recommend it.

Ayoub

Place is good food is delicious staff can be a bit

Atmosphere: 3

Food: 5

Service: 4

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