In the course of planning our wedding reception and stay through the Craftsman Inn & Suites, we ate a couple of times at the restaurant and thoroughly enjoyed ourselves each time. The service was excellent, food was very good with generous portions, great atmosphere, and reasonable cost. We'll be back again now we're done with our big day, and looking forward to enjoying a leisurely meal on our next visit to the area.
Up for business and was told I have to go. Love the atmosphere. Bar area was impressive. Food was pricey but service was very fast and the staff was super social. Sat at the bar. Team style serving with everyone on point with great energy. Bartenders were great joking back and forth. Steak was very fatty for my liking but my buddies I went with were all about it so my personal taste next time I think I’ll go with the skirt steak. Had the peanut butter cake for dessert was very rich but amazing at the same time. Could definitely share the dessert. Will be back for sure next time I’m up. Will add more pics then too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Sharon Elmer
Tonight we had a bottle of wine, pretzel bites with beer cheese, a grilled chicken sandwich, and sweet potato fries. Everything was delicious and the staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Cece MacDonald
This place is amazing! The drinks were great, the food was interestingly amazing, and the server Micah was spectacular! Super funny and a go with the flow kinda person. Overall, definitely wanna come back here again
Atmosphere: 5
Food: 5
Service: 5
Lauren Robinson
Me and my friends have been on a adventure to try a new restaurant once a month for our girls night and I’m glad we chose this place last night. The atmosphere was really nice and the people was nice also. Our waiter explained all the specials to us and answered and questions we had and always came back to check on us to see what if we needed anything else. The drinks were great, I had the dirty chai and my friend had a margarita flight. The starters was also great, I had buffalo wings cooked to perfection and my one friend had spinach dip with pita bread and the other had fried calamari which was all so good. I only wish for chips with my spinach dip for that good crunch. I didn’t really enjoy our main dishes, they might have been too advance for my palette. I had the salmon dish, my one friend had the sea bass and the other had the fish and chips. I found out I don’t like beer batter. Me and my friends said we would definitely go back for the starters and the drinks and the great atmosphere. It wasn’t to loud but you could hear everyone laughing and talking to their friends or their families. It all felt great. A must try for your girls night.
Atmosphere: 5
Food: 4
Service: 5
Jon Mattes
Amazing dinner!! Our server Liz did an amazing job, on top of everything. The GM Trevor stopped by checking on us. This is a hidden gem!
Just went with my wife recently. This is my 4th time going over the course 3 years and each time, the food has gotten worse. I ordered the 24 Oz bone in ribeye, she ordered the Filet. We were both offered a sauce or compound butter option for our steaks. There were multiple options (at an additional cost). If I had known I needed to order one of those options for either of our steaks to have even the semblance of seasoning or taste, I would have. But should I really have to, is the question. Both steaks had no seasoning at all. The disappointment of ordering over $100 worth of steak to have it taste worse than something you could order at a side of the road diner is ridiculous. It was quality beef, it was cooked decently, but you are charging premium prices for steak that has literally no seasoning. The Fingerling potatoes were actually really good and her Brussel sprouts were decent as well. The potatoes were actually seasoned perfectly. I'd put the person seasoning the potatoes on the grill, honestly. Out of the 4 times I've been there, I've ordered that same steak 3 times and each time it has gotten worse. Stop pushing toppings for a steak that is good enough quality for just salt! This was our 3 year anniversary after having our first date at this establishment. $226 for two glasses of wine, two steaks and a side each. It honestly feels like a waste of money. I'm willing to pay that type of money at a place offering a food experience that lives up to it. You guys aren't even close.
Atmosphere: 2
Food: 1
Service: 3
Migell Wedderburn
Great service and friendly staff ?!
Atmosphere: 5
Food: 5
Service: 5
William Meidenbauer
Food is very good. Service is outstanding. Thursday nights are very noisy. Almost impossible to have a conversation.
Atmosphere: 3
Food: 5
Service: 5
Kionna Morrison
Delicious food and drinks! Also great service. My server was knowledgeable and helped me make great complementary
$55 Steak pictured. The service was outstanding, and the atmosphere was delightful. The food, however, was just satisfactory. Considering the price, I believe there's a need for a slight improvement in the culinary offerings.
Atmosphere: 5
Food: 1
Service: 5
Caroline Kim
Great ambience / decor. But bit loud if you’re sensitive to that. Service was prompt and friendly. Food is good but not great. Had special - Chilean sea bass - fish nicely cooked but sitting in pool of oil. Must have been from pesto like sauce? Got Brussels with balsamic and honey. Again, pretty good but very oily. Those two dishes and a draft beer came to $67. Not sure that’s worth it really. Seems like fun place for a group but for food alone won’t be a repeat for me.
Atmosphere: 4
Food: 3
Service: 5
Bill Bedortha
We have been to this restaurant many times since it opened but not regularly, we visit and stay next door so it is very convenient. The place is always TOO LOUD but that cannot be helped, but the jerk Saturday Night in the bar screaming at his friend and "girls" should have been controlled, the swearing and screaming while people around him were eating was inappropriate and would have ended in an escort out from my restaurant. It went on for the entire 1.5 hour visit.We ate here twice this past weekend. The waitresses were professional and friendly. First night apps before a show were very good. The second night we went for a full dinner, my steak was a great piece of meat and cooked properly but for a "Black Garlic infused" steak it was completely unseasoned with roasted garlic piled next to it. No sign of salt or pepper what a shame to a great piece of meat. My wife's fish special was overcooked and fishy. Disappointing. Would we go again...yes but we would be more careful on what we order.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Wood Grille Half-Pound Burger
K. R.
Heard the Craftsman had one of the better burgers in the Syracuse area. And they did, my burger was great (5/5). The hand cut french fries were a bit of a let down, weren't my favorite style, and they went limp pretty quick (3/5). I also had a side of coleslaw, which I would not rate highly (2/5) as it was pretty bland. Dining room interior and overall atmosphere was really nice. Prices are reasonable. My wife enjoyed her meal as well, we will be back.
Atmosphere: 5
Food: 4
Service: 4
Duke Leydet
We walked to Craftsman tonight (first time out in 2+ years without kids). Wife ordered the winter sangria and I had a beer. We also ordered the bacon flight which never "landed." After an hour and multiple individuals getting their meals around us I asked for the bill and requested to speak to a manger and that the bacon flight be taken off (because plates and silverware were still sitting on the bar in front of us). No manager but at least the bacon flight was removed. 1.5 hours and 25 bucks later we walked home. Thanks but no thanks Craftsman.
In the course of planning our wedding reception and stay through the Craftsman Inn & Suites, we ate a couple of times at the restaurant and thoroughly enjoyed ourselves each time. The service was excellent, food was very good with generous portions, great atmosphere, and reasonable cost. We'll be back again now we're done with our big day, and looking forward to enjoying a leisurely meal on our next visit to the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant Pretzel, Brussels Sprouts, Fish, Steak, Crispy Cauliflower, Truffle Fries, Flourless Chocolate Tort
Up for business and was told I have to go. Love the atmosphere. Bar area was impressive. Food was pricey but service was very fast and the staff was super social. Sat at the bar. Team style serving with everyone on point with great energy. Bartenders were great joking back and forth. Steak was very fatty for my liking but my buddies I went with were all about it so my personal taste next time I think I’ll go with the skirt steak. Had the peanut butter cake for dessert was very rich but amazing at the same time. Could definitely share the dessert. Will be back for sure next time I’m up. Will add more pics then too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Tonight we had a bottle of wine, pretzel bites with beer cheese, a grilled chicken sandwich, and sweet potato fries. Everything was delicious and the staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
This place is amazing! The drinks were great, the food was interestingly amazing, and the server Micah was spectacular! Super funny and a go with the flow kinda person. Overall, definitely wanna come back here again
Atmosphere: 5
Food: 5
Service: 5
Me and my friends have been on a adventure to try a new restaurant once a month for our girls night and I’m glad we chose this place last night. The atmosphere was really nice and the people was nice also. Our waiter explained all the specials to us and answered and questions we had and always came back to check on us to see what if we needed anything else. The drinks were great, I had the dirty chai and my friend had a margarita flight. The starters was also great, I had buffalo wings cooked to perfection and my one friend had spinach dip with pita bread and the other had fried calamari which was all so good. I only wish for chips with my spinach dip for that good crunch. I didn’t really enjoy our main dishes, they might have been too advance for my palette. I had the salmon dish, my one friend had the sea bass and the other had the fish and chips. I found out I don’t like beer batter. Me and my friends said we would definitely go back for the starters and the drinks and the great atmosphere. It wasn’t to loud but you could hear everyone laughing and talking to their friends or their families. It all felt great. A must try for your girls night.
Atmosphere: 5
Food: 4
Service: 5
Amazing dinner!! Our server Liz did an amazing job, on top of everything. The GM Trevor stopped by checking on us. This is a hidden gem!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant Pretzel, Steak, Crispy Cauliflower
Just went with my wife recently. This is my 4th time going over the course 3 years and each time, the food has gotten worse. I ordered the 24 Oz bone in ribeye, she ordered the Filet. We were both offered a sauce or compound butter option for our steaks. There were multiple options (at an additional cost). If I had known I needed to order one of those options for either of our steaks to have even the semblance of seasoning or taste, I would have. But should I really have to, is the question. Both steaks had no seasoning at all. The disappointment of ordering over $100 worth of steak to have it taste worse than something you could order at a side of the road diner is ridiculous. It was quality beef, it was cooked decently, but you are charging premium prices for steak that has literally no seasoning. The Fingerling potatoes were actually really good and her Brussel sprouts were decent as well. The potatoes were actually seasoned perfectly. I'd put the person seasoning the potatoes on the grill, honestly. Out of the 4 times I've been there, I've ordered that same steak 3 times and each time it has gotten worse. Stop pushing toppings for a steak that is good enough quality for just salt! This was our 3 year anniversary after having our first date at this establishment. $226 for two glasses of wine, two steaks and a side each. It honestly feels like a waste of money. I'm willing to pay that type of money at a place offering a food experience that lives up to it. You guys aren't even close.
Atmosphere: 2
Food: 1
Service: 3
Great service and friendly staff ?!
Atmosphere: 5
Food: 5
Service: 5
Food is very good. Service is outstanding. Thursday nights are very noisy. Almost impossible to have a conversation.
Atmosphere: 3
Food: 5
Service: 5
Delicious food and drinks! Also great service. My server was knowledgeable and helped me make great complementary
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
$55 Steak pictured. The service was outstanding, and the atmosphere was delightful. The food, however, was just satisfactory. Considering the price, I believe there's a need for a slight improvement in the culinary offerings.
Atmosphere: 5
Food: 1
Service: 5
Great ambience / decor. But bit loud if you’re sensitive to that. Service was prompt and friendly. Food is good but not great. Had special - Chilean sea bass - fish nicely cooked but sitting in pool of oil. Must have been from pesto like sauce? Got Brussels with balsamic and honey. Again, pretty good but very oily. Those two dishes and a draft beer came to $67. Not sure that’s worth it really. Seems like fun place for a group but for food alone won’t be a repeat for me.
Atmosphere: 4
Food: 3
Service: 5
We have been to this restaurant many times since it opened but not regularly, we visit and stay next door so it is very convenient. The place is always TOO LOUD but that cannot be helped, but the jerk Saturday Night in the bar screaming at his friend and "girls" should have been controlled, the swearing and screaming while people around him were eating was inappropriate and would have ended in an escort out from my restaurant. It went on for the entire 1.5 hour visit.We ate here twice this past weekend. The waitresses were professional and friendly. First night apps before a show were very good. The second night we went for a full dinner, my steak was a great piece of meat and cooked properly but for a "Black Garlic infused" steak it was completely unseasoned with roasted garlic piled next to it. No sign of salt or pepper what a shame to a great piece of meat. My wife's fish special was overcooked and fishy. Disappointing. Would we go again...yes but we would be more careful on what we order.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Wood Grille Half-Pound Burger
Heard the Craftsman had one of the better burgers in the Syracuse area. And they did, my burger was great (5/5). The hand cut french fries were a bit of a let down, weren't my favorite style, and they went limp pretty quick (3/5). I also had a side of coleslaw, which I would not rate highly (2/5) as it was pretty bland. Dining room interior and overall atmosphere was really nice. Prices are reasonable. My wife enjoyed her meal as well, we will be back.
Atmosphere: 5
Food: 4
Service: 4
We walked to Craftsman tonight (first time out in 2+ years without kids). Wife ordered the winter sangria and I had a beer. We also ordered the bacon flight which never "landed." After an hour and multiple individuals getting their meals around us I asked for the bill and requested to speak to a manger and that the bacon flight be taken off (because plates and silverware were still sitting on the bar in front of us). No manager but at least the bacon flight was removed. 1.5 hours and 25 bucks later we walked home. Thanks but no thanks Craftsman.
Atmosphere: 1
Service: 1