I will never understand the enduring popularity of Dunkin’. The beverages are *wretched* — close to undrinkable —and the prices are 80% of those of a decent coffee/smoothie/tea shop. Avoid!!
Atmosphere: 3
Food: 1
Service: 3
Marie Cruz
Always clean and service is fast.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese
Kenneth Ross
This Dunkin' Donuts experience was pretty disappointing. It's not about the food or the vibe; it's all about the consistently lousy customer service.Whenever we swing by, there's this rushed feeling when ordering. No matter how friendly we try to be, the guy on the night shift always acts like it's a big bother. One night, we just wanted some ice cream, and Dunkin' was the only option around. But his attitude totally killed our little outing.Then there's the hazelnut syrup incident. We asked for it, they took our order, and instead of saying they were out, they served us hazelnut-flavored coffee that tasted way different. It's like swapping an orange in a fruit mix for an orange-flavored piece of bread – just ridiculous. Only when we asked did they finally admit they ran out, and of course, with that same "don't bother us" attitude.I'll give this place a couple more tries, but I'm going to start paying attention to who's at the cashier. There's no reason we should feel like we're inconveniencing them by choosing to give them our business.
Atmosphere: 3
Food: 3
Service: 1
Rich Tonns
This has the be one of the cleanest well run Dunkin I have seen. There is never a wait as the staff takes the order quickly and gets the order done correctly just as quickly. Such a joy to come to this Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Chocolate Donuts, Sausage Egg and Cheese, Donuts, Assorted Half Dozen or Dozen Donuts
Joey Soloway
worst staff horrible services they should shut down!
Atmosphere: 1
Food: 1
Service: 1
Sanjida Rahman Urmi
I Wish i can put a zero this place is absolutely horrible and has the worst service. I went to buy a birthday cake iced latte and when I received my drink there was absolutely no flavor of the cake batter and no whipped cream when I asked for it. By the way I got the same drink the day before from a different Dunkin and it was super delicious. This shows the lack of effort the workers put in to the work. Now this is not the first time they got my order wrong I went today and I asked for a caramel iced latte with Whipped cream. I get my drink and no whipped cream and absolutely no Carmel flavor it was just coffee. I asked the worker there if she could put whipped cream and gave me attitude because she said I didn’t ask for it when I did because I had the prove on the receipt.All and all don’t waist your time here the service is horrible and the drinks are worse.
Atmosphere: 1
Food: 1
Service: 1
Hilda Pichler
I go in here once a week and me coffee is always waiting for me . And the woman alway says hello how are you, with a smile. I would recommend this place to anyone..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant Donut
Chelsea Delgado
Super rude staff that made comments about my appearance. Avoid!
Atmosphere: 1
Food: 1
Service: 1
Jeff Giambalvo
Good but slow
Atmosphere: 4
Food: 4
Service: 4
ny2020 Zany
Rude service, the lady at the register can’t even say good morning.
Horrible service none of the workers can follow simple instructions.
Val V
They don’t change their gloves in between. They touch everything with the same gloves from the register to itching their hair. Then to making people food. Purely disgusted. The state needs to come here .
Connie Z.
Horrible customer service. I ordered via the Dunkin' Donuts app and when I got there, someone had taken my coffee. The cashier blame me for not being there when the order was completed. The reason why I didn't pick up my coffee was because I wasn't there. I order ahead of time via the app so I don't have to wait. Apparently they don't understand what an app is or English.
m a
Quick in. Quick out. Friendly staff. Clean location. They got my order right. ?
David Aminov
Slow service. One person is doing all the work while the other is not doing
I will never understand the enduring popularity of Dunkin’. The beverages are *wretched* — close to undrinkable —and the prices are 80% of those of a decent coffee/smoothie/tea shop. Avoid!!
Atmosphere: 3
Food: 1
Service: 3
Always clean and service is fast.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese
This Dunkin' Donuts experience was pretty disappointing. It's not about the food or the vibe; it's all about the consistently lousy customer service.Whenever we swing by, there's this rushed feeling when ordering. No matter how friendly we try to be, the guy on the night shift always acts like it's a big bother. One night, we just wanted some ice cream, and Dunkin' was the only option around. But his attitude totally killed our little outing.Then there's the hazelnut syrup incident. We asked for it, they took our order, and instead of saying they were out, they served us hazelnut-flavored coffee that tasted way different. It's like swapping an orange in a fruit mix for an orange-flavored piece of bread – just ridiculous. Only when we asked did they finally admit they ran out, and of course, with that same "don't bother us" attitude.I'll give this place a couple more tries, but I'm going to start paying attention to who's at the cashier. There's no reason we should feel like we're inconveniencing them by choosing to give them our business.
Atmosphere: 3
Food: 3
Service: 1
This has the be one of the cleanest well run Dunkin I have seen. There is never a wait as the staff takes the order quickly and gets the order done correctly just as quickly. Such a joy to come to this Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Chocolate Donuts, Sausage Egg and Cheese, Donuts, Assorted Half Dozen or Dozen Donuts
worst staff horrible services they should shut down!
Atmosphere: 1
Food: 1
Service: 1
I Wish i can put a zero this place is absolutely horrible and has the worst service. I went to buy a birthday cake iced latte and when I received my drink there was absolutely no flavor of the cake batter and no whipped cream when I asked for it. By the way I got the same drink the day before from a different Dunkin and it was super delicious. This shows the lack of effort the workers put in to the work. Now this is not the first time they got my order wrong I went today and I asked for a caramel iced latte with Whipped cream. I get my drink and no whipped cream and absolutely no Carmel flavor it was just coffee. I asked the worker there if she could put whipped cream and gave me attitude because she said I didn’t ask for it when I did because I had the prove on the receipt.All and all don’t waist your time here the service is horrible and the drinks are worse.
Atmosphere: 1
Food: 1
Service: 1
I go in here once a week and me coffee is always waiting for me . And the woman alway says hello how are you, with a smile. I would recommend this place to anyone..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant Donut
Super rude staff that made comments about my appearance. Avoid!
Atmosphere: 1
Food: 1
Service: 1
Good but slow
Atmosphere: 4
Food: 4
Service: 4
Rude service, the lady at the register can’t even say good morning.
Restaurantji Recommends
Horrible service none of the workers can follow simple instructions.
They don’t change their gloves in between. They touch everything with the same gloves from the register to itching their hair. Then to making people food. Purely disgusted. The state needs to come here .
Horrible customer service. I ordered via the Dunkin' Donuts app and when I got there, someone had taken my coffee. The cashier blame me for not being there when the order was completed. The reason why I didn't pick up my coffee was because I wasn't there. I order ahead of time via the app so I don't have to wait. Apparently they don't understand what an app is or English.
Quick in. Quick out. Friendly staff. Clean location. They got my order right. ?
Slow service. One person is doing all the work while the other is not doing
Service: 1