Philly Pretzel Factory

197 Franklin Ave, Franklin Square
(516) 407-3300

Recent Reviews

Kevin Baksh

Awesome staff and service!! Got all my items super fresh and was sooo good I ate them before leaving the store. Definitely would come back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rivet Shaker, Pretzels

Tph Hitchcock

My wife has bee coming here since they open We order from here in advance minimum ONCE A MONTH Yesterday we put him a 1230 pickup. I get there 1245 nothings done no line infront of me Don’t get my product till 1 This happens ALL THE TIME Will there be compensation for you guys being 45 mins late. The either looked at me clueless Probably because the 2 employees were bothering under 19 smg

Jay Rains

Tasty.Clean store, friendly staff, good experience.Other than that it's a chain place and there's not much to say about it other than the pretzels are

Atmosphere: 5

Food: 5

Service: 5

Gabe C.

I placed an order via the app Too Good to Go and paid in advance for pickup between 4:45-5:00pm on June 18. Upon arrival precisely at 4:45 PM, the store was closed. I understand that since it was Father's Day the store might have been less busy than usual, resulting in it, making sense to close the store early however, to do so, without notifying customers in advance, and making them come out for no reason is pretty inconsiderate, especially on a holiday.

Elizabeth S.

Always a family favorite. Pretzels are hot and fresh and the staff is always great! A goto for any party or special event! We love that they make specialty shaped pretzels as requested. We've gotten lots of fun party themed shapes.

Jonathan Lacorazza

If you are looking for the best pretzels this is the place to go.

Brown Skynn54 Lucas (StephLuva)

OKAY NOW ?? ?? ✌? ?? ?? OHH HOW I MISS THESE PRETZELS ??I NEVER Knew That THIS Store Existed In On The Five Boro's, NOW I See A Couple Of Locations IN Queens, I LIVE IN BROOKLYN, But Anyhoo, I HAVEN'T HAD These Pretzels?? Since I Left READING, PENNSYLVANIA, Because I Used To Go To This Store And Get These Pretzels ALL OF The Time, WHILE Living There In Pennsylvania AT THE TIME ?️ THEY Were So Good ??? YUM-YUM, IT'S Been 10 YEARS AGO Since I Had One THEN, I Bought A Few Of Them Before I Left To Come Back To NY ????✌?????✊????????????? I Miss THESE Pretzels ??

Joyce Oddo

Favorite at our huge family parties!

Michael W.

Place is great. Great service and quick turnaround. Great finger food at a party or for a football game.

George Schroeder

Awesome quality sold by great people! Who doesn’t love pretzels?!?!? ??❤️

jr russo

These guys definitely make a fresh great tasting product

Fred DeNisco

Mike and his team at the Franklin Square store provided my company with customized holiday pretzel trays for our NYC clients. Always on time and fresh, they were a hit!

Blair G.

Friday night pull up at 7:02 and they are closing; turned me away??? Why??? Makes no sense on a Friday Night.

Melissa Trione

Hard to believe that on a Holiday they don't make any extra holiday shaped pretzels.....dissapointing....especially since we are frequent customers.

Scuba Steve

Great staff great prices and delicious pretzels. Highly recommend.

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