Tim Horton's has the best waffle,egg,bacon,& cheese sandwich ! Service is always fast and they are friendly. My coffee is hot and you can tell it's made fresh!The best thing, we had the car ahead pay it forward & we did too! Love itVegetarian options: They have egg & cheese optionsJust bagels,etc.Parking: We always find a spotKid-friendliness: My children love the donut holes, but seriously who doesn't ?
Atmosphere: 5
Food: 5
Service: 5
Janice Pumm
Went to drive thru and within 4days they were out of cinnamon raisin bagels before 2pm twice. I questioned why this is so since bagels are pre made. Her excuse was that they were busy and low on staff. Second time the associate said she told me the reason they were out before and didn’t want to argue. News flash. Solve the problem. Make more or do two things at one time. Take a moment and bake more. Customers come to restaurant to get what they want. Why bother to come here when they don’t have what you order. I solved the problem. I went to the other Tim Horton’s down the street to get what I ordered and plan to NEVER go back to this location and hope the owner can solve this issue soon.Today I went thru the drive thru to order two drinks figuring that they wouldn’t be out of drinks . I was told that I was banned from this location because of how I treated the associate I spoke about above. I guess this is punishment for being frustrated about the situation above. Owner be aware to explain GOOD customer service and that people come to order from your menu and not hear excuses. Don’t worry I am banning that location myself and I truly hope that the owner takes care of straitening out this location.
Food: 1
Service: 1
Janice Pumm
Franchise owner: do you know how poorly this location is run ? For the second time in four days I went thru drive thru before two o’clock and ordered a cinnamon raisin bagel and they had zero. The associate said “she explained the reason they were out the last time I was there and didn’t want to argue ?” News flash. I don’t care to hear her excuses. I want what I ordered. They are pre made and if they are out , be a problem solver not an excuse maker. Customers want what they order ! I solved my problem. I’ll never go there again and I went down the street and got what I wanted
Janice P.
Tim Horton's on McKinley in Hamburg is poorly managed. for the third time in two weeks they have been out of something at Drive thru. if the bagels are premade, why doesn't an employee notice that one is low and put a pan in to oven. why are are out before 2o'clock of certain varieties when you are open to 8pm? if you have them bake them , if they are popular order more. I'm done at this location. Tired of excuses. You can do better, be observant and do a couple things at one time
Bernadette H. Boudreau
So I ordered 2 Croissant Breakfast Sandwiches with just Bacon & Cheese, NO EGG! Instead I got Double Egg, Cheese & Bacon! I Didn't want any Egg. I threw out the Eggs, on Both my Sandwiches! They just don't listen, or don't give a Damn! This Tim Hortons was at the Union & George Urban Location!
Food: 5
Service: 3
tim grabowski
Good doughnuts bad
Atmosphere: 4
Food: 5
Service: 5
Skull Kitten
Only 2 people working! One person taking orders and one person making orders!line was out the door . Employees barley spoke English very hard to understand them very confusing and frustrating to order . Very dirty and disgusting! Flies all over the donuts/muffins and bagels counter was nasty!
David Davis
I have never once been impressed by Tim Hortons service and the food is always underwhelming. But the coffee is so very good.
Food was cold , forgot my donut.
Atmosphere: 1
Food: 1
Service: 1
Tim Horton's has the best waffle,egg,bacon,& cheese sandwich ! Service is always fast and they are friendly. My coffee is hot and you can tell it's made fresh!The best thing, we had the car ahead pay it forward & we did too! Love itVegetarian options: They have egg & cheese optionsJust bagels,etc.Parking: We always find a spotKid-friendliness: My children love the donut holes, but seriously who doesn't ?
Atmosphere: 5
Food: 5
Service: 5
Went to drive thru and within 4days they were out of cinnamon raisin bagels before 2pm twice. I questioned why this is so since bagels are pre made. Her excuse was that they were busy and low on staff. Second time the associate said she told me the reason they were out before and didn’t want to argue. News flash. Solve the problem. Make more or do two things at one time. Take a moment and bake more. Customers come to restaurant to get what they want. Why bother to come here when they don’t have what you order. I solved the problem. I went to the other Tim Horton’s down the street to get what I ordered and plan to NEVER go back to this location and hope the owner can solve this issue soon.Today I went thru the drive thru to order two drinks figuring that they wouldn’t be out of drinks . I was told that I was banned from this location because of how I treated the associate I spoke about above. I guess this is punishment for being frustrated about the situation above. Owner be aware to explain GOOD customer service and that people come to order from your menu and not hear excuses. Don’t worry I am banning that location myself and I truly hope that the owner takes care of straitening out this location.
Food: 1
Service: 1
Franchise owner: do you know how poorly this location is run ? For the second time in four days I went thru drive thru before two o’clock and ordered a cinnamon raisin bagel and they had zero. The associate said “she explained the reason they were out the last time I was there and didn’t want to argue ?” News flash. I don’t care to hear her excuses. I want what I ordered. They are pre made and if they are out , be a problem solver not an excuse maker. Customers want what they order ! I solved my problem. I’ll never go there again and I went down the street and got what I wanted
Tim Horton's on McKinley in Hamburg is poorly managed. for the third time in two weeks they have been out of something at Drive thru. if the bagels are premade, why doesn't an employee notice that one is low and put a pan in to oven. why are are out before 2o'clock of certain varieties when you are open to 8pm? if you have them bake them , if they are popular order more. I'm done at this location. Tired of excuses. You can do better, be observant and do a couple things at one time
So I ordered 2 Croissant Breakfast Sandwiches with just Bacon & Cheese, NO EGG! Instead I got Double Egg, Cheese & Bacon! I Didn't want any Egg. I threw out the Eggs, on Both my Sandwiches! They just don't listen, or don't give a Damn! This Tim Hortons was at the Union & George Urban Location!
Food: 5
Service: 3
Good doughnuts bad
Atmosphere: 4
Food: 5
Service: 5
Only 2 people working! One person taking orders and one person making orders!line was out the door . Employees barley spoke English very hard to understand them very confusing and frustrating to order . Very dirty and disgusting! Flies all over the donuts/muffins and bagels counter was nasty!
I have never once been impressed by Tim Hortons service and the food is always underwhelming. But the coffee is so very good.
Atmosphere: 3
Food: 4
Service: 2
Quick drive thru service! Coffee was very
Food: 4
Service: 5
Restaurantji Recommends
I've contributed several articles on Tim Hortons Cafe and donut shops in the past and on several occasions and locations.
Atmosphere: 5
Food: 4
Service: 4
Always buy my cans of coffee there. ☕️
Service: 5
Really
Atmosphere: 5
Food: 5
Service: 5
Very fast friendly service
Atmosphere: 5
Food: 5
Service: 5
I particularly like the one on big tree they are awesome
Atmosphere: 5
Food: 5
Service: 5