This place used to be very good, the last year or so they have gone downhill, you can tell the quality of the supplier is not good. The beef is flaky, the rice was clumpy. I hope they go back to quality food, you can tell when places get cheap.
Atmosphere: 5
Food: 3
Service: 5
Rosario Alejandro
I ordered the barbecue ribs with pork fried rice, the ribs and rice were horrible, no flavor or barbecue glaze on the barbecue ribs, they were undercooked. Also I ordered chicken wings with pork fried rice, the rice tasted burnt. Never going back again.
Atmosphere: 2
Food: 1
Service: 2
Tee Major
Despite all the bad reviews, this place will never go out of business. The food is awesome, that’s why everyone complaining has eaten there many times before they called it quits. Those Chinese guys in GreatWall work hard and cook good. Keep in mind while reading these reviews, it’s in the middle of an old Italian neighborhood so some of townies think their fecal matter don’t stink. Especially if you’re Chinese… or anything else. Other than that food and service is awesome but they got no atmosphere. It’s a “hurry up and buy”! ( ; Take out only.
Atmosphere: 1
Food: 5
Service: 5
Atziry
I’ve been ordering from this place since I was in middle school they have great food and great service I love their
Atmosphere: 5
Food: 5
Service: 5
Barbara Altizio
Proximity to my house is the only reason I go there every so often. Food is lousy, so is the customer service. Tried again recently but the food is still lousy. Won't be returning.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Carreón
On two occasions I bought (honey chicken) the chicken was in bad conditionit smelled pretty
Atmosphere: 2
Food: 1
Service: 3
Gina M Livecchi
Food is delicious, excellent portions, decent price.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Wonton Soup
Carmen Sanchez
I don’t think I’ve ever experienced such terrible customer service. I placed an order for takeout and when I got home a couple of the items were wrong. When I called the restaurant the man that answered the phone immediately started giving me an attitude and screaming at me once I told him why I was calling. He didn’t even let me speak and just finished the call with “I’m not talking to you anymore” and then hung up on me. I called back and again he screamed at me and hung up the phone. There are so many reviews on here about the terrible customer service. I guess I didn’t care before because I didn’t have a reason to complain before but I will never order from this restaurant again. They treat people terribly because people continue to go there despite their terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
gabe sanchez
horrible customer service. I ordered food and half of the order came wrong and when I called to let them know The man who answered gave me nothing but attitude and tried to tell me I was wrong.
Atmosphere: 1
Food: 1
Service: 1
Carmen S.
I don't think I've ever experienced such terrible customer service. I placed an order for takeout and when I got home a couple of the items were wrong. When I called the restaurant the man that answered the phone immediately started giving me an attitude and screaming at me once I told him why I was calling. He didn't even let me speak and just finished the call with "I'm not talking to you anymore" and then hung up on me. I called back and again he screamed at me and hung up the phone. There are so many reviews on here about the terrible customer service. I guess I didn't care before because I didn't have a reason to complain before but I will never order from this restaurant again. They treat people terribly because people continue to go there despite their terrible customer service.
Driver refused to come bring my food upstairs when I’m injured and cant leave my house!! Bad customer service , never ordering again then tried to yell at me through the phone ordering me to come downstairs and drove off with the food!! This place is sick
Lali P.
I never usually write reviews especially bad ones but the delivery guy for this place literally only wants a certain amount as tip nothing less than a certain amount & he will be on you for more money even get hostile never again !! Could give it 0 stars if I could .
jill w.
Gave this place two chances (1 take out, 1 eat in). Horrible both times. Scallion pancakes went right in the trash. Don't recommend.
Marquis Jackson
I always order from them, and today I was treated horribly, and hurts because I’ve been nothing but loyal to them, but never again!
Robert Saunders
Good take out with a park to sit in across the street.
This place used to be very good, the last year or so they have gone downhill, you can tell the quality of the supplier is not good. The beef is flaky, the rice was clumpy. I hope they go back to quality food, you can tell when places get cheap.
Atmosphere: 5
Food: 3
Service: 5
I ordered the barbecue ribs with pork fried rice, the ribs and rice were horrible, no flavor or barbecue glaze on the barbecue ribs, they were undercooked. Also I ordered chicken wings with pork fried rice, the rice tasted burnt. Never going back again.
Atmosphere: 2
Food: 1
Service: 2
Despite all the bad reviews, this place will never go out of business. The food is awesome, that’s why everyone complaining has eaten there many times before they called it quits. Those Chinese guys in GreatWall work hard and cook good. Keep in mind while reading these reviews, it’s in the middle of an old Italian neighborhood so some of townies think their fecal matter don’t stink. Especially if you’re Chinese… or anything else. Other than that food and service is awesome but they got no atmosphere. It’s a “hurry up and buy”! ( ; Take out only.
Atmosphere: 1
Food: 5
Service: 5
I’ve been ordering from this place since I was in middle school they have great food and great service I love their
Atmosphere: 5
Food: 5
Service: 5
Proximity to my house is the only reason I go there every so often. Food is lousy, so is the customer service. Tried again recently but the food is still lousy. Won't be returning.
Atmosphere: 1
Food: 1
Service: 1
On two occasions I bought (honey chicken) the chicken was in bad conditionit smelled pretty
Atmosphere: 2
Food: 1
Service: 3
Food is delicious, excellent portions, decent price.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Wonton Soup
I don’t think I’ve ever experienced such terrible customer service. I placed an order for takeout and when I got home a couple of the items were wrong. When I called the restaurant the man that answered the phone immediately started giving me an attitude and screaming at me once I told him why I was calling. He didn’t even let me speak and just finished the call with “I’m not talking to you anymore” and then hung up on me. I called back and again he screamed at me and hung up the phone. There are so many reviews on here about the terrible customer service. I guess I didn’t care before because I didn’t have a reason to complain before but I will never order from this restaurant again. They treat people terribly because people continue to go there despite their terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
horrible customer service. I ordered food and half of the order came wrong and when I called to let them know The man who answered gave me nothing but attitude and tried to tell me I was wrong.
Atmosphere: 1
Food: 1
Service: 1
I don't think I've ever experienced such terrible customer service. I placed an order for takeout and when I got home a couple of the items were wrong. When I called the restaurant the man that answered the phone immediately started giving me an attitude and screaming at me once I told him why I was calling. He didn't even let me speak and just finished the call with "I'm not talking to you anymore" and then hung up on me. I called back and again he screamed at me and hung up the phone. There are so many reviews on here about the terrible customer service. I guess I didn't care before because I didn't have a reason to complain before but I will never order from this restaurant again. They treat people terribly because people continue to go there despite their terrible customer service.
Restaurantji Recommends
Driver refused to come bring my food upstairs when I’m injured and cant leave my house!! Bad customer service , never ordering again then tried to yell at me through the phone ordering me to come downstairs and drove off with the food!! This place is sick
I never usually write reviews especially bad ones but the delivery guy for this place literally only wants a certain amount as tip nothing less than a certain amount & he will be on you for more money even get hostile never again !! Could give it 0 stars if I could .
Gave this place two chances (1 take out, 1 eat in). Horrible both times. Scallion pancakes went right in the trash. Don't recommend.
I always order from them, and today I was treated horribly, and hurts because I’ve been nothing but loyal to them, but never again!
Good take out with a park to sit in across the street.
Atmosphere: 3
Food: 4
Service: 4