Drove out of my way to get some fries late night, got here at 11:54 and they told me they were closed and couldn’t give me fries while they served the person in front of me.It wasn’t even 12, extremely rude customer service. All I wanted was fries!
Atmosphere: 1
Service: 1
Allen Alson
Staff is professional
Atmosphere: 5
Food: 5
Service: 5
James Walker
Picked up a croissant breakfast sandwich and it was delicious..
Atmosphere: 5
Food: 5
Service: 5
Kevin C
I normally don't leave reviews and used to really love this wendys, but I dont know what happened in the last couple months that they can never get my order right. I've seen similar reviews from other people so I've decided to leave one as well. The last 4 times in a row I've been here, I've had something missing from my order. Then just this morning, I ordered breakfast through uber eats thinking they couldnt possibly mess up a delivery order too and they forgot my iced coffee. This used to be my weekly stop for lunch when I'm out running errands on the weekend, but I'm tired of having to constantly wonder if I'm going to get everything I ordered so I'm done coming here.
Atmosphere: 3
Food: 4
Service: 1
Russell Pierre
Bought kids meals ,Nuggets and fries ,and Burger with fries.Both came with chocolate milk and sweet sour sauces.The kids couldn't be happier .I went through drive thru,service was great.Thanks.
Atmosphere: 5
Food: 5
Service: 5
C H
This was a great experience. We were introduced to a $5 combo meal and with it I ordered an extra small cheeseburger. It was pretty good. The atmosphere was warm and inviting and the place was immaculate. Like other Wendy's the staff here was fantastic. People are diligently doing their jobs and management are very kind and considerate people. What more can you ask for from fast food. You don't find this and other restaurant chains but in our opinion, The management in Wendy's chain go far beyond the call of duty and they make it a great experience when you're there. The food was terrific. Who knew that Wendy's could be so good? Visit this one because it's worth every penny.
MikeD
Absolutely no issue with the food at this Wendy's, which is part of a chain that to me makes among the best fast-food burgers. My lower rating is strictly about the service on the drive-through at the Hawthorne Wendy's. It is consistently among the worst. This is not a random one-off. That wouldn't bother me as it happens. It's been bad for years to the point I finally gave up and will drive several miles further to the Wendy's in Elmsford. The person taking your order can never hear you. Spend a couple dollars on a better mic or headphones. We all know what we're looking for when we go to Wendy's and a drive-through. Good fast food, served quickly. We don't need a constant battle with the people attempting to take our orders.
Atmosphere: 2
Food: 5
Service: 1
Marc I. Newman
since renovated and pandemic food quality down, speed down, accuracy down ... used to be great now doable but not great.
I ordered from here on uber eats and I ordered a baconotor meal. I was delivered a disgusting burger drenched in this yellow sauce (which I was told was a nacho burger). How hard is it to expect the food I get is the food I ordered. Never ordering here again.
Atmosphere: 1
Food: 1
Service: 1
Joel Thomas
4th time forgetting to include an item in order. This is after I asked them if they put it in the bag.
Food: 4
Service: 1
Gerard Rose
It's always busy, there's nothing really special here. If you've eaten at any other Wendy's you won't notice a difference. It always has a long line I recommend using the app to
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy’S French Fries, Sandwich
fo ma
Clearly, there is zero quality control at this fast-food dump. Manager, (with terrible attitude), working the register talks me into the bacon burger sandwich, charges me for the bacon. When I get home, I have a single, NO Bacon!!! And, the single is horrible. the pickles look as if someone had eaten half of each of them. Drenched in mayo and ketchup!
Atmosphere: 1
Food: 1
Service: 1
LINDA MANZO
So stupid can't understand when you ask for extra garnishment for a salad go back to school and learn English!!!!!
The spicy nuggs hit me in ma loins♨️?️? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chili Cheese Fries
Fries are superb ???
Atmosphere: 5
Food: 5
Service: 5
Drove out of my way to get some fries late night, got here at 11:54 and they told me they were closed and couldn’t give me fries while they served the person in front of me.It wasn’t even 12, extremely rude customer service. All I wanted was fries!
Atmosphere: 1
Service: 1
Staff is professional
Atmosphere: 5
Food: 5
Service: 5
Picked up a croissant breakfast sandwich and it was delicious..
Atmosphere: 5
Food: 5
Service: 5
I normally don't leave reviews and used to really love this wendys, but I dont know what happened in the last couple months that they can never get my order right. I've seen similar reviews from other people so I've decided to leave one as well. The last 4 times in a row I've been here, I've had something missing from my order. Then just this morning, I ordered breakfast through uber eats thinking they couldnt possibly mess up a delivery order too and they forgot my iced coffee. This used to be my weekly stop for lunch when I'm out running errands on the weekend, but I'm tired of having to constantly wonder if I'm going to get everything I ordered so I'm done coming here.
Atmosphere: 3
Food: 4
Service: 1
Bought kids meals ,Nuggets and fries ,and Burger with fries.Both came with chocolate milk and sweet sour sauces.The kids couldn't be happier .I went through drive thru,service was great.Thanks.
Atmosphere: 5
Food: 5
Service: 5
This was a great experience. We were introduced to a $5 combo meal and with it I ordered an extra small cheeseburger. It was pretty good. The atmosphere was warm and inviting and the place was immaculate. Like other Wendy's the staff here was fantastic. People are diligently doing their jobs and management are very kind and considerate people. What more can you ask for from fast food. You don't find this and other restaurant chains but in our opinion, The management in Wendy's chain go far beyond the call of duty and they make it a great experience when you're there. The food was terrific. Who knew that Wendy's could be so good? Visit this one because it's worth every penny.
Absolutely no issue with the food at this Wendy's, which is part of a chain that to me makes among the best fast-food burgers. My lower rating is strictly about the service on the drive-through at the Hawthorne Wendy's. It is consistently among the worst. This is not a random one-off. That wouldn't bother me as it happens. It's been bad for years to the point I finally gave up and will drive several miles further to the Wendy's in Elmsford. The person taking your order can never hear you. Spend a couple dollars on a better mic or headphones. We all know what we're looking for when we go to Wendy's and a drive-through. Good fast food, served quickly. We don't need a constant battle with the people attempting to take our orders.
Atmosphere: 2
Food: 5
Service: 1
since renovated and pandemic food quality down, speed down, accuracy down ... used to be great now doable but not great.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
I ordered from here on uber eats and I ordered a baconotor meal. I was delivered a disgusting burger drenched in this yellow sauce (which I was told was a nacho burger). How hard is it to expect the food I get is the food I ordered. Never ordering here again.
Atmosphere: 1
Food: 1
Service: 1
4th time forgetting to include an item in order. This is after I asked them if they put it in the bag.
Food: 4
Service: 1
It's always busy, there's nothing really special here. If you've eaten at any other Wendy's you won't notice a difference. It always has a long line I recommend using the app to
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy’S French Fries, Sandwich
Clearly, there is zero quality control at this fast-food dump. Manager, (with terrible attitude), working the register talks me into the bacon burger sandwich, charges me for the bacon. When I get home, I have a single, NO Bacon!!! And, the single is horrible. the pickles look as if someone had eaten half of each of them. Drenched in mayo and ketchup!
Atmosphere: 1
Food: 1
Service: 1
So stupid can't understand when you ask for extra garnishment for a salad go back to school and learn English!!!!!