McDonald's

103 N Caroline St, Herkimer
(315) 866-7970

Recent Reviews

EddieBear

Most tables were clean. Service is really good during lunch time. Never an issue.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries, Quarter Pounder Hamburger

Brittney Keeler

I'm only posting 5 stars because of Jacob W general Manager there. We were missing food from our delivery order and he personally brought it to us! Huge shout out to him, man needs a raise! Customer service was on point. He didn't have us come get it or redoordash it to us. He personally offered to do it out of the kindness of his heart.

P.E. Pasternak

Open 24 hours? Nope. Was there at 5am, nobody there. Get your hours straight...f ronald.

Atmosphere: 1

Food: 1

Service: 1

Lisa marie

Staff was nice and food was

Atmosphere: 5

Food: 5

Service: 5

BIANCA SMITH

Never gets the order right, the drive thru windows don't always work, service is poor

LowelliPop

The food is fine, but every time I go into this McDonald's, they practically ignore the front counter. If you need help with something, you can stand directly at the counter and the staff will walk past and not even acknowledge you over and over until you get their attention yourself. It also takes them forever to just make a drink at front counter. So, if you go here, I recommend the drive thru, they seem to actually pay attention to those customers.

Atmosphere: 3

Food: 4

Service: 2

Margaret

Drive Thru- Employee wasn’t friendly at all. No welcome to McDonalds will you be using a mobile code today, what can I get you. Tried to ask a question turned the microphone off so we had to pull up. Notified the person at the window, never a sorry about that just looked at me like I was stupid. Do better McDonalds.

Atmosphere: 5

Food: 5

Service: 1

Grizzlieatoms

The place was clean and the food was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

SHARED MADNESS

Tables were dirty.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Mcchicken, Big Mac, Mcnuggets & 2 L Fries

The Bruin

Good mcdonalds, sometimes very very packed, once was in drive thru line for 15 mins before order. Overall pretty good though.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Mcnuggets & 2 L Fries

James Wood

Often short staffed. Food is always good, fresh. If there is a bus in the lot, back away. Popular with sports teams.

Food: 5

Service: 4

matthurricane56

No one would wait on me at the counter. I had to use the kiosk to get service. Then some young kid came around the counter going on his break and every other word out of his mouth was a swear word.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Big Mac

Augustus Hopson

Sat in the drive thru for like 5 minutes being ignored and then a car that pulled in AFTER me got served immediately.

Service: 1

roberto gonzalez

In route, quick and easy, fast-food!Parking: There is parking around the establishment.

Atmosphere: 4

Food: 4

Service: 3

John Christman

Certain franchisees could learn somethings about delicious food from this location. Great food but need to pay attention to order details, 2nd time in 4 visits where something was left out of my

Atmosphere: 5

Food: 5

Service: 5

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