My daughter and her father went to tropical smoothie and my daughter by accident picked the wrong smoothie. The employee snatched the smoothie from her and continued to berate her. My daughter buys from there all the time. It makes me wonder if the color of her skin played a part with this particular employee. Needless to say that was not a good experience for my family.
Service: 1
Fro Naturalz
This is my favorite tropical smoothie Cafe. I usually always make a big order and modify my smoothies and the service is always perfect and I don't even have an issue with my order. Everytime I go the manager I believe is Lisa is always making sure her staff has the support they need and she is always hands on. I'm happy to see team work all the way down to management. She has a bright light about her that she brings into the business.
Atmosphere: 5
Food: 5
Service: 5
ryan No
Used the restroom and an employee unlocked the door and came in without knocking… who does that?
Natasha Lee
Honestly I don’t really do reviews cause I work customer service and I understand that it’s hard but I’m not rude to customers it’s disappointed to come to a store and the person serving my food throwing my bag slamming my food that I paid for with my earned money don’t come here the people are extremely rude I asked for a manager that lady got mad at me screamed at me and said get up and come speak to me in a loud tone I did not entertain her because she scared me and I do not like arguing with people that are handling my food but I felt extremely sad about my food being slammed as if I was not a paying customer
Atmosphere: 1
Food: 5
Service: 1
Steph Baena
Extremely rude customer slammed my food they can rewind camera to see how she slammed my food jan 19/2024 the lady was extremely rude felt picked on and they were laughing at me racism in this establishment this lady is horrible they should work better customer service the customers is always right she called my order then slammed it and I wish you rewind the camera and see if cause this is disgusting to treat people this way while I’m a paying customer
Atmosphere: 1
Food: 4
Service: 1
Katherine Canales
I came in today and the women was very rude and started laughing at me and I felt targeted and it’s sad cause I love tropical and I go almost everyday on my break.
Atmosphere: 1
Food: 1
Service: 1
Trevor W.
Love this tropical smoothie location - mid morning/afternoon shift usually rocks hard as it seems as though they understand complex orders and can provide recommendations on the fly - they'll even put a straw INTO your bag for you!Early morning are ONLY good for happy hour ($2 off smoothies before 10am daily) - if you try to get the $1.99 smoothie deal w/ the purchase of a wrap it seems as though the cashier isn't aware of the right way to process this - not a big deal, but management should be made aware so that adequate training can happen. Not that hard to put a straw in the bag.Overall, a great experience.
Ebony P.
I walked in here for the first time today and will definitely be coming back!When I walked in, the woman that greeted me was very warm and welcoming (she could've been a supervisor or owner). I told her it was my first time and she helped me with deciding what to order. On top of that she gave me a complimentary smoothie to try! You can't beat that!!I ordered the Island Green smoothie which is delightful! So tasty but also feels like you're doing something good for yourself. I saw her blend in the greens with my own eyes and it didn't taste like veggies at all. The complimentary smoothie was called a Mango Monsoon. Now I'm not sure why this isn't served all year around because it is soooooo delicious. It's soft and creamy if that makes sense. Only thing it was missing was rum!! Just kidding!Onto the Caribbean j*** chicken wrap. It was fresh and flavorful but definitely didn't taste like any j*** was in it. That doesn't bother me though now that I know and I would order it again. It was large enough to fill me up.What's also nice it's that you get a side with the wrap which can be chips or fruit. I really appreciated that!!
Cassie C.
DELICIOUSLY THICK FRUIT SMOOTHIESI was put on to Tropical Smoothie Cafe through T-mobile Tuesday. I was able to get a free smoothie and now come in time to time for another. I have tried a couple of their specialty smoothies like the Mai Tai which was yummy but I'm always coming back for the Açaí Berry Smoothie which is my favorite. I really enjoy these smoothies because you can truly taste the fruit in them and the consistency is perfectly thick.Due to another perk, I was able to taste one of their flatbreads. I opted for the Chicken Bacon Flatbread which was good size and tasty. It wasn't too big and not too small.This particular location is my go-to because I pass it frequently plus I just found out how to access the shared parking lot in the rear!
My smoothie was delicious, I went here on another day and they were very Accommodating to me because I have a food allergy.
Atmosphere: 5
Connor J.
Came here twice for a smoothie before 9:40, was denided to get one. Very unprofessional and lazy. The store closes at 10:00 but was refused service because there was no customers, TWICE. We then asked when they closed but they didn't give a defined answer. Do not come here .
Victoria Y.
Food amazing. Service trash. I walked in wasn't greeted by anyone (I am black) and once another person (white) came in they were greeted with smiles and everything. I hate establishments that do that. Teach your employees to greet everyone!!!
Zoe Assaf
Smelled like farts today
Ms. Vee OfQueens
The service at this location was horrible. I walked in and quickly walked out as the staff acted as though they didn't want to service me. Will not be returning.
My daughter and her father went to tropical smoothie and my daughter by accident picked the wrong smoothie. The employee snatched the smoothie from her and continued to berate her. My daughter buys from there all the time. It makes me wonder if the color of her skin played a part with this particular employee. Needless to say that was not a good experience for my family.
Service: 1
This is my favorite tropical smoothie Cafe. I usually always make a big order and modify my smoothies and the service is always perfect and I don't even have an issue with my order. Everytime I go the manager I believe is Lisa is always making sure her staff has the support they need and she is always hands on. I'm happy to see team work all the way down to management. She has a bright light about her that she brings into the business.
Atmosphere: 5
Food: 5
Service: 5
Used the restroom and an employee unlocked the door and came in without knocking… who does that?
Honestly I don’t really do reviews cause I work customer service and I understand that it’s hard but I’m not rude to customers it’s disappointed to come to a store and the person serving my food throwing my bag slamming my food that I paid for with my earned money don’t come here the people are extremely rude I asked for a manager that lady got mad at me screamed at me and said get up and come speak to me in a loud tone I did not entertain her because she scared me and I do not like arguing with people that are handling my food but I felt extremely sad about my food being slammed as if I was not a paying customer
Atmosphere: 1
Food: 5
Service: 1
Extremely rude customer slammed my food they can rewind camera to see how she slammed my food jan 19/2024 the lady was extremely rude felt picked on and they were laughing at me racism in this establishment this lady is horrible they should work better customer service the customers is always right she called my order then slammed it and I wish you rewind the camera and see if cause this is disgusting to treat people this way while I’m a paying customer
Atmosphere: 1
Food: 4
Service: 1
I came in today and the women was very rude and started laughing at me and I felt targeted and it’s sad cause I love tropical and I go almost everyday on my break.
Atmosphere: 1
Food: 1
Service: 1
Love this tropical smoothie location - mid morning/afternoon shift usually rocks hard as it seems as though they understand complex orders and can provide recommendations on the fly - they'll even put a straw INTO your bag for you!Early morning are ONLY good for happy hour ($2 off smoothies before 10am daily) - if you try to get the $1.99 smoothie deal w/ the purchase of a wrap it seems as though the cashier isn't aware of the right way to process this - not a big deal, but management should be made aware so that adequate training can happen. Not that hard to put a straw in the bag.Overall, a great experience.
I walked in here for the first time today and will definitely be coming back!When I walked in, the woman that greeted me was very warm and welcoming (she could've been a supervisor or owner). I told her it was my first time and she helped me with deciding what to order. On top of that she gave me a complimentary smoothie to try! You can't beat that!!I ordered the Island Green smoothie which is delightful! So tasty but also feels like you're doing something good for yourself. I saw her blend in the greens with my own eyes and it didn't taste like veggies at all. The complimentary smoothie was called a Mango Monsoon. Now I'm not sure why this isn't served all year around because it is soooooo delicious. It's soft and creamy if that makes sense. Only thing it was missing was rum!! Just kidding!Onto the Caribbean j*** chicken wrap. It was fresh and flavorful but definitely didn't taste like any j*** was in it. That doesn't bother me though now that I know and I would order it again. It was large enough to fill me up.What's also nice it's that you get a side with the wrap which can be chips or fruit. I really appreciated that!!
DELICIOUSLY THICK FRUIT SMOOTHIESI was put on to Tropical Smoothie Cafe through T-mobile Tuesday. I was able to get a free smoothie and now come in time to time for another. I have tried a couple of their specialty smoothies like the Mai Tai which was yummy but I'm always coming back for the Açaí Berry Smoothie which is my favorite. I really enjoy these smoothies because you can truly taste the fruit in them and the consistency is perfectly thick.Due to another perk, I was able to taste one of their flatbreads. I opted for the Chicken Bacon Flatbread which was good size and tasty. It wasn't too big and not too small.This particular location is my go-to because I pass it frequently plus I just found out how to access the shared parking lot in the rear!
Clean fast and friendly
Restaurantji Recommends
My smoothie was delicious, I went here on another day and they were very Accommodating to me because I have a food allergy.
Atmosphere: 5
Came here twice for a smoothie before 9:40, was denided to get one. Very unprofessional and lazy. The store closes at 10:00 but was refused service because there was no customers, TWICE. We then asked when they closed but they didn't give a defined answer. Do not come here .
Food amazing. Service trash. I walked in wasn't greeted by anyone (I am black) and once another person (white) came in they were greeted with smiles and everything. I hate establishments that do that. Teach your employees to greet everyone!!!
Smelled like farts today
The service at this location was horrible. I walked in and quickly walked out as the staff acted as though they didn't want to service me. Will not be returning.