I had a bad experience, 2 nights ago I went to dinner with my family, the service was really terrible, to begin with the place is not full, but the waiter who served us was not friendly and took a long time to bring us the food, literally 50 minutes and I'm not exaggerating, we only ordered 2 dishes with pasta and fried calamari, this waiter never went to ask if everything was okay, he never made sure to ask, something we needed, due to that situation, we called another waiter and I insisted on I called him several times and he didn't look back, until I spoke louder and he just told us, “I'm not your waiter” and he was upset, so I asked him for the favor of telling our waiter to come to the table. and he really looked at us very angry, finally our waiter arrived and we told him we need more napkins, he never apologized for the delay, he just came back brought the napkins and left, to ask for the bill it was the same, he never came back, when we stood up To leave, he ran back to bring the bill…. It's really sad that they cook well, but the staff is far from being friendly and polite to the customers.
Atmosphere: 2
Food: 4
Service: 1
Doug F.
Always great food and wonderful service. Seating is plentiful and the kitchen serves quickly
Rosemary C.
Been there several times, always good food and service. However last night they started sweeping and washing floors at 7:50 p.m- while we were still having our dinner. Not very nice! Place does not close until 10:00 pm! Definitely felt rushed out.
Lisa Margulis
Impromptu night out—decided to take good friends out for their anniversary and nothing near us was appealing and I remembered Pasta-eria. The food was delicious and the atmosphere was warm and friendly. Looking around it appeared everyone was thoroughly enjoying their meals. My rigatoni with pink cream sauce, spinach and chicken (Rigatoni Theresa) was a treat..the portion was huge I had leftovers for three more meals!! The mini arancini were perfect, my friends had a shrimp parm hero and a fettuccine and both enjoyed their selections and also had plenty leftover to enjoy.
Atmosphere: 4
Food: 5
Service: 4
Heather
I will preface this review by saying I had been going to Pasta-eria nearly my whole life. However, ever since the owner's son, Michael started to take over the customer service is nonexistent, and he takes his customers for granted. His other son is nice, but little Michael is something else. So, every now and again, there would be something wrong with my order, and if it was little Michael I spoke to, instead of apologizing and either replacing or refunding the order he consistently gave me attitude. There are a plethora of pizza and Italian restaurants in the area to go to who appreciate customers. I know I will no longer be giving my business to Pasta-eria, which is a shame after so many years.
Atmosphere: 1
Food: 1
Service: 1
Nick Imperatore
Best pizza place on Long Island. Been coming here for 30 years and it has never
Atmosphere: 5
Food: 5
Service: 5
James May
One of the best Pizzarias you can go to. I've been going here for over 10 years. Everything I've had is great. The staff is also great.
Atmosphere: 5
Food: 5
Service: 5
Dennis Haupt
Just ordered a pizza to go. It was doughy and undercooked. I had to use my oven to cook it the way it should have been done. I have ordered in the past, and everything was fine. I never complained before, but it was so undercooked I had to say something. I spoke to the manager and he said that the owner made the pizza and he left for the evening and there is nothing he could do. Not to cool!!
Food: 1
Service: 5
Mikey
Great food and great service! God bless this place.
The best Pizza in the world and it's not even close. I walked from Copiague to Hicksville to get a slice in the past.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Gill
I am new to the area so I thought it's a good place to eat, when I walked in I was helped right away, I had 2 slices of pizza, and a cup of iced tea that tastes really good. However, when I went to sit down in the restaurant area, this employee came and pulled the place setting from under me, and took away the utensils wrapped in the napkin. During this process he didn't say a word to me, it was done in a rude manner. I found out later that the manager doesn't like anyone touching the silverware unless, they're ordering a big meal from the restaurant. I felt offended that no one told me about this when I approached the area.
Atmosphere: 4
Food: 5
Service: 3
Kevin Bartolotto
Sat in the dining room for a pizza and some coffee. The waiter was awesome, and the guys at the counter were nice guys. Pizza was delicious!
Atmosphere: 5
Food: 5
Service: 5
Rit
Best pizza on LI by far. Portnoy needs to visit if hasn’t
Love the food and the place
I had a bad experience, 2 nights ago I went to dinner with my family, the service was really terrible, to begin with the place is not full, but the waiter who served us was not friendly and took a long time to bring us the food, literally 50 minutes and I'm not exaggerating, we only ordered 2 dishes with pasta and fried calamari, this waiter never went to ask if everything was okay, he never made sure to ask, something we needed, due to that situation, we called another waiter and I insisted on I called him several times and he didn't look back, until I spoke louder and he just told us, “I'm not your waiter” and he was upset, so I asked him for the favor of telling our waiter to come to the table. and he really looked at us very angry, finally our waiter arrived and we told him we need more napkins, he never apologized for the delay, he just came back brought the napkins and left, to ask for the bill it was the same, he never came back, when we stood up To leave, he ran back to bring the bill…. It's really sad that they cook well, but the staff is far from being friendly and polite to the customers.
Atmosphere: 2
Food: 4
Service: 1
Always great food and wonderful service. Seating is plentiful and the kitchen serves quickly
Been there several times, always good food and service. However last night they started sweeping and washing floors at 7:50 p.m- while we were still having our dinner. Not very nice! Place does not close until 10:00 pm! Definitely felt rushed out.
Impromptu night out—decided to take good friends out for their anniversary and nothing near us was appealing and I remembered Pasta-eria. The food was delicious and the atmosphere was warm and friendly. Looking around it appeared everyone was thoroughly enjoying their meals. My rigatoni with pink cream sauce, spinach and chicken (Rigatoni Theresa) was a treat..the portion was huge I had leftovers for three more meals!! The mini arancini were perfect, my friends had a shrimp parm hero and a fettuccine and both enjoyed their selections and also had plenty leftover to enjoy.
Atmosphere: 4
Food: 5
Service: 4
I will preface this review by saying I had been going to Pasta-eria nearly my whole life. However, ever since the owner's son, Michael started to take over the customer service is nonexistent, and he takes his customers for granted. His other son is nice, but little Michael is something else. So, every now and again, there would be something wrong with my order, and if it was little Michael I spoke to, instead of apologizing and either replacing or refunding the order he consistently gave me attitude. There are a plethora of pizza and Italian restaurants in the area to go to who appreciate customers. I know I will no longer be giving my business to Pasta-eria, which is a shame after so many years.
Atmosphere: 1
Food: 1
Service: 1
Best pizza place on Long Island. Been coming here for 30 years and it has never
Atmosphere: 5
Food: 5
Service: 5
One of the best Pizzarias you can go to. I've been going here for over 10 years. Everything I've had is great. The staff is also great.
Atmosphere: 5
Food: 5
Service: 5
Just ordered a pizza to go. It was doughy and undercooked. I had to use my oven to cook it the way it should have been done. I have ordered in the past, and everything was fine. I never complained before, but it was so undercooked I had to say something. I spoke to the manager and he said that the owner made the pizza and he left for the evening and there is nothing he could do. Not to cool!!
Food: 1
Service: 5
Great food and great service! God bless this place.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The best Pizza in the world and it's not even close. I walked from Copiague to Hicksville to get a slice in the past.
Atmosphere: 5
Food: 5
Service: 5
I am new to the area so I thought it's a good place to eat, when I walked in I was helped right away, I had 2 slices of pizza, and a cup of iced tea that tastes really good. However, when I went to sit down in the restaurant area, this employee came and pulled the place setting from under me, and took away the utensils wrapped in the napkin. During this process he didn't say a word to me, it was done in a rude manner. I found out later that the manager doesn't like anyone touching the silverware unless, they're ordering a big meal from the restaurant. I felt offended that no one told me about this when I approached the area.
Atmosphere: 4
Food: 5
Service: 3
Sat in the dining room for a pizza and some coffee. The waiter was awesome, and the guys at the counter were nice guys. Pizza was delicious!
Atmosphere: 5
Food: 5
Service: 5
Best pizza on LI by far. Portnoy needs to visit if hasn’t
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Pizzetta, Garlic Bread
The food is pretty good from here , but the fried chicken cutlet taste old and dry