Seem like they just want your money and don’t care about the customer service or quality of food. I pre ordered my food. My order was suppose to have Mac and cheese, I got there and told my name on arrival. My food was placed ok the counter and the associate looked at me and said ready. I stayed thy I had Mac and cheese also. She said it’s coming. A gentleman walks over to my food and places it back into the warmer. I ask what’s going on why u take my food. He stated “the mac n cheese not ready, 10 more minutes.” So I ask when we’re u going to communicate that to me so I can pick another option. He said idk, what do you want.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
Maquana Manning
The little girl working behind the counter TASHPEA gave my food away after we ordered online, IN FRONT OF ME! Then her and her coworker started laughing and talking in their native language after it was brought to their attention. We were racially profiled and ridiculed when we went inside and we were respectful to their establishment. Meanwhile having to wait yet another 20 minutes for them to make the order again!!! Ridiculous!!! The customer service here is terrible and we will never order from here again! She is a disgusting disrespectful human who has no humility! Seems like Popeyes just hires anyone from the streets !
Atmosphere: 1
Food: 1
Service: 1
Rizalina Ruiz
The gentleman who took our order at the cashier was so nice and very courteous.. he made it all better than expected
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Coleslaw
Mohammed Shek
Ordered 3 chicken sandwich’s took them 20 mins to make. Fast food huh? All walking around looking like chicken without a head.
Triniqueen Cherrie
The manager Shebekie is a very nice person great service all the time I go there love her the
Normally the service is decent but yesterday was the exception. Placed a mobile order on the app, arrived about 15 minutes after I ordered and ended up waiting another 40 minutes for my food. The wait times were so bad that a bunch of customers had requested refunds and left but I decided to wait only because I had already paid on the app. The customers that did wait, they were smart to check their food before they left since a lot of them were missing items that they paid for or not given exactly what they ordered. One woman checked before she left and was missing her sides of fries and mac and it's baffling to me that they forgot 2 of the things she paid for. One thing I can kinda understand but 2? I myself had finally received my order and upon checking noticed that they forgot the pie I ordered, which meant I had to wait another 10 minutes for it. The only reason I didn't leave one star is because the African American dude handling the cashier was absolutely trying his best to deal with the chaos going on in the kitchen. One customer ended up cussing him out as I was there and it didn't feel fair to cuss out the only person in the kitchen who seemed to know what they were doing. I barely go to Popeyes nowadays and after my experience yesterday, I don't think you'll catch me going to this location whenever I do crave some Popeyes in the future. Also, the fried chicken and the pie could've spent an extra 2 minutes in the fryer......
Steven Hernandez
Food was okay very expensive won't be going that oftenParking: Usually parking on property if not meter parking nearby
Food: 4
Service: 4
Recommended dishes: Signature Chicken
vanessa ram
Mobile ordered for 130 at 145 Mohammed was up to order 46 mine was 41 told me I had to wait for him to serve all in store ordered first had to return to work so I left. There is always an issue at this location no customer
Atmosphere: 1
Food: 1
Service: 1
Krystal Prashad
The service is so bad 1. The line is so long the cook outside smoking the order taking long spend 20 minutes to receive my order the cashier is nice he was African American the girl took 2 minutes to close a
Atmosphere: 1
Food: 1
Service: 1
R “Fogster” Fog
Edit- I'm thinking it's the service, cold, puny chicken.LAST TIME GOING TO THIS LOCATION.Best of all the fried chicken franchises. A little on the salty side this trip.
The most dirtiest Popeyes environmentThe staff are unreliable and how can someone have a decent mealI had to order and leave because I can have a meal out with my
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Meal
Kripamoye Biswas
The food is nice! The service may take a while, but it is most likely due to a lot of online and/or delivery orders. While some staff may be difficult to communicate with, there are others who are very nice and generous.Parking: There are a few spots in front of the store, and you can generally find parking spots in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Handcrafted Tenders
A. Sabe
Please don’t come here. They keep messing up orders and are extremely rude when you try to advise them. I asked for a blackened chicken and they gave me burnt chicken. They also make you wait for no reason.
Seem like they just want your money and don’t care about the customer service or quality of food. I pre ordered my food. My order was suppose to have Mac and cheese, I got there and told my name on arrival. My food was placed ok the counter and the associate looked at me and said ready. I stayed thy I had Mac and cheese also. She said it’s coming. A gentleman walks over to my food and places it back into the warmer. I ask what’s going on why u take my food. He stated “the mac n cheese not ready, 10 more minutes.” So I ask when we’re u going to communicate that to me so I can pick another option. He said idk, what do you want.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
The little girl working behind the counter TASHPEA gave my food away after we ordered online, IN FRONT OF ME! Then her and her coworker started laughing and talking in their native language after it was brought to their attention. We were racially profiled and ridiculed when we went inside and we were respectful to their establishment. Meanwhile having to wait yet another 20 minutes for them to make the order again!!! Ridiculous!!! The customer service here is terrible and we will never order from here again! She is a disgusting disrespectful human who has no humility! Seems like Popeyes just hires anyone from the streets !
Atmosphere: 1
Food: 1
Service: 1
The gentleman who took our order at the cashier was so nice and very courteous.. he made it all better than expected
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Coleslaw
Ordered 3 chicken sandwich’s took them 20 mins to make. Fast food huh? All walking around looking like chicken without a head.
The manager Shebekie is a very nice person great service all the time I go there love her the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wild Honey Mustard, Spicy Chicken Sandwich
Normally the service is decent but yesterday was the exception. Placed a mobile order on the app, arrived about 15 minutes after I ordered and ended up waiting another 40 minutes for my food. The wait times were so bad that a bunch of customers had requested refunds and left but I decided to wait only because I had already paid on the app. The customers that did wait, they were smart to check their food before they left since a lot of them were missing items that they paid for or not given exactly what they ordered. One woman checked before she left and was missing her sides of fries and mac and it's baffling to me that they forgot 2 of the things she paid for. One thing I can kinda understand but 2? I myself had finally received my order and upon checking noticed that they forgot the pie I ordered, which meant I had to wait another 10 minutes for it. The only reason I didn't leave one star is because the African American dude handling the cashier was absolutely trying his best to deal with the chaos going on in the kitchen. One customer ended up cussing him out as I was there and it didn't feel fair to cuss out the only person in the kitchen who seemed to know what they were doing. I barely go to Popeyes nowadays and after my experience yesterday, I don't think you'll catch me going to this location whenever I do crave some Popeyes in the future. Also, the fried chicken and the pie could've spent an extra 2 minutes in the fryer......
Food was okay very expensive won't be going that oftenParking: Usually parking on property if not meter parking nearby
Food: 4
Service: 4
Recommended dishes: Signature Chicken
Mobile ordered for 130 at 145 Mohammed was up to order 46 mine was 41 told me I had to wait for him to serve all in store ordered first had to return to work so I left. There is always an issue at this location no customer
Atmosphere: 1
Food: 1
Service: 1
The service is so bad 1. The line is so long the cook outside smoking the order taking long spend 20 minutes to receive my order the cashier is nice he was African American the girl took 2 minutes to close a
Atmosphere: 1
Food: 1
Service: 1
Edit- I'm thinking it's the service, cold, puny chicken.LAST TIME GOING TO THIS LOCATION.Best of all the fried chicken franchises. A little on the salty side this trip.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Food was good chicken sandwich was made call to
Atmosphere: 5
Food: 5
Service: 5
Takes long to get your order.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Sandwich
The most dirtiest Popeyes environmentThe staff are unreliable and how can someone have a decent mealI had to order and leave because I can have a meal out with my
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Meal
The food is nice! The service may take a while, but it is most likely due to a lot of online and/or delivery orders. While some staff may be difficult to communicate with, there are others who are very nice and generous.Parking: There are a few spots in front of the store, and you can generally find parking spots in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Handcrafted Tenders
Please don’t come here. They keep messing up orders and are extremely rude when you try to advise them. I asked for a blackened chicken and they gave me burnt chicken. They also make you wait for no reason.