Ordered a bowl through uber with a bunch of adds on and they crossed it off on the receipt and put “NONE LEFT SORRY” with a sad face lol I cant make this up. At least substitute the protein! I might as well have ordered a salad but got charged $20 for this. No one answered the phone either, horrible customer service on their end.
Service: 1
Simone D.
Went to Sweet Greens and had such a great experience. My server Kaniya was so patient and answered all my questions. It was such a large selection to choose from, and she helped me every step of the way. I will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own
Katrin Shokri
The food here is very fresh and the restaurant is clean. A good choice for healthy food. I also think the prices are reasonable.
Atmosphere: 5
Food: 5
Service: 4
philip stevens
I have previously been disappointed by this sweetgreens, but decided to give it another shot today. So glad I did.My server Emily greeted me with a smile, she was friendly, quick and attentive, she even ran at one point. I wasn’t in a rush, but loved the energy. The portions were good and on the whole this visit brightened up my day.Please give this girl a pay rise and hire more staff like her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Honey Chicken, Create Your Own
Jj Prete
If you are looking for a healthy option off 110 by the mall this is a good choice. The food is fresh and even has the source of all the ingredients and locations listed inside. It’s a bright open space to sit and the service was very friendly. I made my own custom bowl and the other we tried was the super green goddess. Both had a lot of flavor and were delicious. The green goddess ranch is amazing and I couldn’t get enough of it. Definitely will go back , but my only issue is the bowls are expensive and sometimes they pack the bowl and sometimes they don’t.
Atmosphere: 4
Food: 5
Service: 4
Samantha Piccolomini
Foods great. Service not so much. Ordered my salad 20 minutes ahead…came in to see it half done on the counter and the worker would do bits and pieces as I waited, meanwhile no one else was waiting to be served.
Atmosphere: 3
Food: 5
Service: 1
Sejoon Jun
I don't think their food is fresh... I've been to this specific sweetgreen twice now and both times after consuming the bowl I ordered I've had diarrhea and stomach problems throughout the rest of the day. Keep in mind I am not allergic to anything at all. Something needs to be done to ensure the food is fresh here... I have been to other sweetgreens and have not had this issue whatsoever.
Atmosphere: 5
Food: 1
Service: 4
Grace Drewes
Emily was amazing!!!!! But management - please put more people on their shifts so they can service the customers
Atmosphere: 5
Food: 5
Service: 5
Carmen Skrine
Loved the salad. I hit the spot!Vegetarian options: Highly recommend trying this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Crunch Salad
Ben Eisenstadt
I ordered a custom salad and they charged me twice for Parmesan, when I had just asked for a little more because he didn’t give me a full scoop. I did not ask for that. I told him this and he refused to remove the charge. Poor customer service, will not be returning.
Glad to see sweetgreens Suffolk! Great food, always, but pretty expensive. Also notice that my server keeps forgetting to add the complementary bread.
Atmosphere: 4
Food: 5
Service: 5
Nicky Mazz
If you want healthy eating and fresh food this is the spot. Great salad options. Super fresh.Vegetarian options: Doesn’t get more vegetarian than thisParking: Huge Mall parking lot and also reserved parking for sweet greenKid-friendliness: 100% great healthy kid food.Wheelchair accessibility: Yes there is
Food is pretty good. Got the Chicken Parm Pesto before and this is the BBQ Chicken Salad. I think better than Chopt or Just Salad. However, the service is awful. No sense of urgency. Wasn't even busy, but should not take 20+ minutes at a fast casual restaurant.
Vero
I’ve been to this location more than once, but this time I found it to be an unpleasant experience. The food quality was not good. They seem to have been understaffed, and the staff that was taking my order had a serious attitude. The rice is hard and the chicken had an off taste. The bathrooms were not in the best condition and neither was a dining restaurant. Very disappointed in the food and left not feeling too great from the staff.
Atmosphere: 1
Food: 1
Service: 1
Jim “Jim B” Berry
Promising but not executing on service correctly. - Food was pretty good. We had the BBQ salad and Hot Honey Chicken Plate. Both were flavorful. - This was the worst part... It's not that the people behind the counter were aloof, it was that there were not enough of them. On a Friday afternoon at lunchtime, they had 2 people working the line that continued to grow. They also had 1 person doing takeout orders. This equated to a very long wait. You don't need to be an expert in the restaurant business to see that this a staffing issue. They should have at least 5 people working the line at lunches, especially early on in an establishment's life staffing should be able to meet the demand and keep the wait down. This will certainly hurt the company’s potential as people who are on a lunch break are not going to want to wait for 20+ minutes. - Nice layout. Attractive decor. Lots of natural light. - Very clean, even in the bathroom. Staff was wearing hats and gloves. They changed the gloves after working the register. - The place is not cheap, and they skimp on the proteins. Our two lunches were $35, and they are skimping on the meat? Not good. You get one tiny spoonful. - Massive lot for the mall. No issue. - This could be a much better place if they address the staffing issue. They should hire 2-3 more people for the lunch/dinner shifts and give an extra scoop of protein on each plate. The value just isn't there.This was my first visit. Unless I am visiting at an odd hour when there is no wait, I most likely won't be back because of these issues.
Ordered a bowl through uber with a bunch of adds on and they crossed it off on the receipt and put “NONE LEFT SORRY” with a sad face lol I cant make this up. At least substitute the protein! I might as well have ordered a salad but got charged $20 for this. No one answered the phone either, horrible customer service on their end.
Service: 1
Went to Sweet Greens and had such a great experience. My server Kaniya was so patient and answered all my questions. It was such a large selection to choose from, and she helped me every step of the way. I will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own
The food here is very fresh and the restaurant is clean. A good choice for healthy food. I also think the prices are reasonable.
Atmosphere: 5
Food: 5
Service: 4
I have previously been disappointed by this sweetgreens, but decided to give it another shot today. So glad I did.My server Emily greeted me with a smile, she was friendly, quick and attentive, she even ran at one point. I wasn’t in a rush, but loved the energy. The portions were good and on the whole this visit brightened up my day.Please give this girl a pay rise and hire more staff like her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Honey Chicken, Create Your Own
If you are looking for a healthy option off 110 by the mall this is a good choice. The food is fresh and even has the source of all the ingredients and locations listed inside. It’s a bright open space to sit and the service was very friendly. I made my own custom bowl and the other we tried was the super green goddess. Both had a lot of flavor and were delicious. The green goddess ranch is amazing and I couldn’t get enough of it. Definitely will go back , but my only issue is the bowls are expensive and sometimes they pack the bowl and sometimes they don’t.
Atmosphere: 4
Food: 5
Service: 4
Foods great. Service not so much. Ordered my salad 20 minutes ahead…came in to see it half done on the counter and the worker would do bits and pieces as I waited, meanwhile no one else was waiting to be served.
Atmosphere: 3
Food: 5
Service: 1
I don't think their food is fresh... I've been to this specific sweetgreen twice now and both times after consuming the bowl I ordered I've had diarrhea and stomach problems throughout the rest of the day. Keep in mind I am not allergic to anything at all. Something needs to be done to ensure the food is fresh here... I have been to other sweetgreens and have not had this issue whatsoever.
Atmosphere: 5
Food: 1
Service: 4
Emily was amazing!!!!! But management - please put more people on their shifts so they can service the customers
Atmosphere: 5
Food: 5
Service: 5
Loved the salad. I hit the spot!Vegetarian options: Highly recommend trying this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Crunch Salad
I ordered a custom salad and they charged me twice for Parmesan, when I had just asked for a little more because he didn’t give me a full scoop. I did not ask for that. I told him this and he refused to remove the charge. Poor customer service, will not be returning.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Glad to see sweetgreens Suffolk! Great food, always, but pretty expensive. Also notice that my server keeps forgetting to add the complementary bread.
Atmosphere: 4
Food: 5
Service: 5
If you want healthy eating and fresh food this is the spot. Great salad options. Super fresh.Vegetarian options: Doesn’t get more vegetarian than thisParking: Huge Mall parking lot and also reserved parking for sweet greenKid-friendliness: 100% great healthy kid food.Wheelchair accessibility: Yes there is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Harvest Bowl, Hummus Crunch Salad, Crispy Rice Bowl, Create Your Own, Crispy Rice Treat
Food is pretty good. Got the Chicken Parm Pesto before and this is the BBQ Chicken Salad. I think better than Chopt or Just Salad. However, the service is awful. No sense of urgency. Wasn't even busy, but should not take 20+ minutes at a fast casual restaurant.
I’ve been to this location more than once, but this time I found it to be an unpleasant experience. The food quality was not good. They seem to have been understaffed, and the staff that was taking my order had a serious attitude. The rice is hard and the chicken had an off taste. The bathrooms were not in the best condition and neither was a dining restaurant. Very disappointed in the food and left not feeling too great from the staff.
Atmosphere: 1
Food: 1
Service: 1
Promising but not executing on service correctly. - Food was pretty good. We had the BBQ salad and Hot Honey Chicken Plate. Both were flavorful. - This was the worst part... It's not that the people behind the counter were aloof, it was that there were not enough of them. On a Friday afternoon at lunchtime, they had 2 people working the line that continued to grow. They also had 1 person doing takeout orders. This equated to a very long wait. You don't need to be an expert in the restaurant business to see that this a staffing issue. They should have at least 5 people working the line at lunches, especially early on in an establishment's life staffing should be able to meet the demand and keep the wait down. This will certainly hurt the company’s potential as people who are on a lunch break are not going to want to wait for 20+ minutes. - Nice layout. Attractive decor. Lots of natural light. - Very clean, even in the bathroom. Staff was wearing hats and gloves. They changed the gloves after working the register. - The place is not cheap, and they skimp on the proteins. Our two lunches were $35, and they are skimping on the meat? Not good. You get one tiny spoonful. - Massive lot for the mall. No issue. - This could be a much better place if they address the staffing issue. They should hire 2-3 more people for the lunch/dinner shifts and give an extra scoop of protein on each plate. The value just isn't there.This was my first visit. Unless I am visiting at an odd hour when there is no wait, I most likely won't be back because of these issues.
Atmosphere: 4
Food: 4
Service: 2