Moca Express

577 Burnside Ave, Inwood
(516) 371-7777

Recent Reviews

Elijah Jones

Service was bad ordered tofu they told me I ordered chicken I sent the receipt they hung up on me bad service get them out of here

Starr Bella

My second time ordering from this place. The first time was a no go. I ordered a 2nd time thinking to give it another try but it's a NO for me. I don't know how anyone could eat their

Food: 1

Bianca Gill

I usual order from this place a lot but recently the service has just been going down hill. Today as I was ordering the employee decided to sigh and say “oh my god” in annoyance because I asked for him to add an extra ingredient to my meal. He was also rushing me! I only ordered two items ! Needless to say I hung up lol. I spend way too much money there to be treated like that. Very rude and unprofessional. And this isn’t the 1st time I have had rude experiences there. This is just my last straw.

Food: 3

Service: 1

Stu S.

Great food. prompt order time. reasonable prices. friendly service. Go there few times a month

Guillermo Hernandez

Gary and Nancy have always provided friendly and professional service.I usually order take out and food is always piping hot!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: B-Q Spare Ribs or Boneless Spare Ribs

Chase Edwards

Don't order Gen. TSAO chicken...total waste of your money. They simply bread up some nasty chicken skin and deep fry it...then cover up the crime with the sauce!!! Go next door to subway or the pizza place! Your stomach will thank you!

Atmosphere: 1

Food: 1

Service: 1

Katherinne Rodriguez

Listen to the reviews. Not authentic, healthy food. My general tos chicken tasted fishy and was over cooked.

Food: 1

Benita Clark

The food wasn't

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Chicken Wings

Ronnel Lezama

I’m so disappointed with this restaurant, but then again, seeing the 3-star rating on Google and 2-star rating on Yelp, everything makes sense. The interaction that I had with the delivery guy, as well as the guy who took my order, can only be summed up by saying mediocre food and even worse customer service.So, I placed an order for delivery. I ordered the typical fried chicken wings, fried hard, cut up with a lot of ketchup and hot sauce with French fries. He tells me, “How am I supposed to know what a lot of hot sauce and ketchup is?” So I’m like… rude. But I never argue with people making my food. After I give the person my credit card information, I think, “Hmm, a Sprite would go great with this order.” So I ask if he can add 2 Sprites to the order (I drink a lot). He tells me no because he already charged the card. In my mind, I’m thinking, “Well, that was fast,” but whatever, not a big deal. Then he says, “Do you want to add a tip?” I ignore the question, thank him for my order, and hang up.Now I will say they delivered my order VERY fast. Now that I can appreciate. Now, as someone who’s worked as a delivery boy growing up, I know that usually, cash tips are most times the best way to ensure that the delivery person actually gets the full tip. Also, I know when giving my credit card info over the phone, I like to take a picture of my receipt so that if anyone wants to take any liberties with the tip section, I can dispute it with evidence.So now the guy comes with the delivery, and I put $0 in the tip section because remember I have cash in hand and I’m going to give it to him when I give him the signed receipt. This man goes CRAZY. “No tip for me, no tip!!” Almost yelling on the sidewalk. So NOW I’m starting to get annoyed because like I said I have cash in hand. Nice little fiver to add to my already $22.00 order. But at the same time, I’m not going to be bullied into giving anyone anything. At first, I’m thinking this guy is aggressive. But then I think maybe I’m overreacting. I go to the security office at work (I’m an IT) and I play back the video. You can even see the cash in my hand. One of the security guys tells me, joking, of course, “We thought we were going to have to come save you.”Going back to the interaction, the guy says next time you order, you’re going to have to come pick up your food yourself. Safe to say, buddy, I will NOT be ordering again from your mediocre restaurant. And then to make matters worse, the food wasn’t even that good. There were still feathers on the chicken wings!

Atmosphere: 1

Food: 2

Service: 1

William M.

The lady on the phone is immensely rude when asked about the menu options. I asked a simple question about the number of orders she said you need to listen to me as if she is not asking me if I'm adding order. This restaurant is not even tasty the food is disgusting greasy and they will still act like you have to spend your money with them. Then before I could offer the delivery driver a tip the man says no tip as I'm taking out my wallet then gets upset. DO NOT GIVE THESE PEOPLE YOUR MONEY.

Barry Jones jr

Rude , rude ,

Atmosphere: 1

Food: 1

Service: 1

Positive Vybez

I shouldve looked at reviews before coming hereRude service people.........Never again ............Save yourself from the agony.

Atmosphere: 1

Food: 2

Service: 1

Jeanne Purcell

I like to eat the beef and scallions dish they make. Their egg rolls are delicious and never greasy. They prepare sushi to order and you can watch it being rolled. You can order online and pick it up or dine in. Plenty of parking is available. I've been going here for about 5 years.Parking: Lots of parking spots.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Roll, Sushi

Ricardo Lopez

I asked for a vegetable fried rice no mushrooms plus 1 egg. And I got a plan fried rice

Atmosphere: 5

Food: 1

Service: 5

Monique Belfon

Came in and the customer service is horrible. No pleasantries, no greetings , very abrupt service. I went to sit and wait for my order. No one told me it was ready. When I went to enquirer the gentleman immediately gave me my order and he roughly dropped it on the counter without saying anything.Terrible customer service!!!

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