Waited in drive through 20 minutes for person to serve a coffee drink. All food cold.Nothing runs on Dunkin!!
Food: 1
Service: 1
Chris Farley
I didn't go in I just walked past the place
markell mims
Good food love the ras energy punch ?
Atmosphere: 5
Food: 5
Service: 5
Alan Toker
Plain coffee took forever to get inside. The donut was good.
Atmosphere: 3
Food: 3
Service: 2
Chloe Harmon
SERVICE IS SO BAD HERE. Worst attitude at a restaurant I've ever experienced and I work in the service industry.
Service: 1
Destiny Miles
I never leave reviews about places but the staff here is so rude/miserable for absolutely no reason, I get being rude to a customer if they're being terrible but i just ordered a coffee and they all seemed put out by it??
Jeffrey Cellini
One of the better Dunkin Donuts …..nice dining room for people to sit and relax while they enjoy their breakfast…..very good service…girl at front counter was very polite….
Atmosphere: 5
Food: 5
Service: 5
Kathy Rudy
Had a terrible experience at Dunkin on Hudson. Ordered one jelly filled donut. Was charged 6 bucks! Checked receipt and it was for two donuts and coffee. Brought to the window worker’s attention. He asked if I still wanted the two donuts I never ordered. I said sure. Got a 50 cent refund. When I got home the second donut turned out to be a plain donut. Now I recognize this is a first world problem but it really pissed me off. I hate getting ripped off even if for just a little so I will Never go there again…Never. Also the guy that worked there’s attitude sucked.
Atmosphere: 1
Food: 1
Service: 1
Sean Keenan
Used to love DD but they haven't gotten a single coffee order right in 3 years.
Dave Kellar
The prices are going up and the food isn't getting any better.
Every other dunkn around the area honestly just sucks. This location is luckily on my route to work. Even if it's a long line, I know that it will move fast. I am a die hard dunkn girlie and this is my favorite location. The best I have been too
Isabel Lopez
probably the worst customer service experience i’ve had, and i work in customer service! they had about 7-8 employees working, ONE person was taking orders AND making the drinks for the people inside. i stood and waited 10-15 min before the next person got to order in line. No sense of urgency in that place. everyone moves at their own pace and they don’t care how many people are waiting. i used to be a regular here but not anymore!! do better dunkin’ donuts
Service: 1
A Star is Born
This location has gone down hill precipitously in the past year. Very rude staff, that is incompetent as well as lacking in personal hygiene. After going into the store recently after receiving someone else’s order then encountering the rude and hygiene challenged staff, I will never eat here again. Yuck!!!?? ? ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant, Bagels
Cequan Floyd
So let me begin. Its Sunday morning and me and my wife stop to get coffee before church. When I pulled up to the mic I was greeted with attitude and I said I'm here for a mobile order. Said my name person on the Mic says who with a little attitude. Just not used to that attitude at this location. The woman at the window had a nice greeting face passing my things and was so nice, but she was not the one of the mic. But I do choose this location because it's close to my house and a easy stop and go on my way location. And I don't even want to talk about how bad my coffee was. Just know I will not be returning to this establishment. At the end of the day it's just not the same anymore ?
Atmosphere: 1
Food: 1
Service: 1
Deborah Mulvany
The one on Hudson Ave in Rochester, NY is awesome. Everything was hot, fresh, and delicious. People employed there are awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Croissant, Donuts, Sandwich, Bagels
Waited in drive through 20 minutes for person to serve a coffee drink. All food cold.Nothing runs on Dunkin!!
Food: 1
Service: 1
I didn't go in I just walked past the place
Good food love the ras energy punch ?
Atmosphere: 5
Food: 5
Service: 5
Plain coffee took forever to get inside. The donut was good.
Atmosphere: 3
Food: 3
Service: 2
SERVICE IS SO BAD HERE. Worst attitude at a restaurant I've ever experienced and I work in the service industry.
Service: 1
I never leave reviews about places but the staff here is so rude/miserable for absolutely no reason, I get being rude to a customer if they're being terrible but i just ordered a coffee and they all seemed put out by it??
One of the better Dunkin Donuts …..nice dining room for people to sit and relax while they enjoy their breakfast…..very good service…girl at front counter was very polite….
Atmosphere: 5
Food: 5
Service: 5
Had a terrible experience at Dunkin on Hudson. Ordered one jelly filled donut. Was charged 6 bucks! Checked receipt and it was for two donuts and coffee. Brought to the window worker’s attention. He asked if I still wanted the two donuts I never ordered. I said sure. Got a 50 cent refund. When I got home the second donut turned out to be a plain donut. Now I recognize this is a first world problem but it really pissed me off. I hate getting ripped off even if for just a little so I will Never go there again…Never. Also the guy that worked there’s attitude sucked.
Atmosphere: 1
Food: 1
Service: 1
Used to love DD but they haven't gotten a single coffee order right in 3 years.
The prices are going up and the food isn't getting any better.
Food: 3
Service: 3
Recommended dishes: Sandwich
Restaurantji Recommends
Every other dunkn around the area honestly just sucks. This location is luckily on my route to work. Even if it's a long line, I know that it will move fast. I am a die hard dunkn girlie and this is my favorite location. The best I have been too
probably the worst customer service experience i’ve had, and i work in customer service! they had about 7-8 employees working, ONE person was taking orders AND making the drinks for the people inside. i stood and waited 10-15 min before the next person got to order in line. No sense of urgency in that place. everyone moves at their own pace and they don’t care how many people are waiting. i used to be a regular here but not anymore!! do better dunkin’ donuts
Service: 1
This location has gone down hill precipitously in the past year. Very rude staff, that is incompetent as well as lacking in personal hygiene. After going into the store recently after receiving someone else’s order then encountering the rude and hygiene challenged staff, I will never eat here again. Yuck!!!?? ? ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant, Bagels
So let me begin. Its Sunday morning and me and my wife stop to get coffee before church. When I pulled up to the mic I was greeted with attitude and I said I'm here for a mobile order. Said my name person on the Mic says who with a little attitude. Just not used to that attitude at this location. The woman at the window had a nice greeting face passing my things and was so nice, but she was not the one of the mic. But I do choose this location because it's close to my house and a easy stop and go on my way location. And I don't even want to talk about how bad my coffee was. Just know I will not be returning to this establishment. At the end of the day it's just not the same anymore ?
Atmosphere: 1
Food: 1
Service: 1
The one on Hudson Ave in Rochester, NY is awesome. Everything was hot, fresh, and delicious. People employed there are awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Croissant, Donuts, Sandwich, Bagels