Dunkin'

16910 Hillside Ave., Queens
(718) 658-1596

Recent Reviews

Anjali Kashish

the lady working on Thursday evening shift on 4th April was super rude, I was not the only customer that she was rude with, like I understand it’s a lot of work during the closing time. Hope they would shove their arrogance into their “a double s” and be a little nicer with customers. Doesn’t even make drink properly and tries to lecture customers

rakib Hassan

I ordered online at 6.33 am. I went there for pick my food. And the staff or manager with a jackets act so rude.

Atmosphere: 4

Food: 2

Service: 1

Shuvam Bhowmick

The new manager is super nice and sweet. She completely changed the dunkin donuts. Perfect coffee and great service.

Atmosphere: 5

Food: 5

Service: 5

Evan Sze

Incredibly slow and poor training.

Nash

Totally sucks just every employee is lack of discipline can’t make a correct perfectly giving me latte instead of a ice

Atmosphere: 1

Food: 1

Service: 1

Ekamdeep Kaur

The employees talk to each other when they should be taking orders. And it's very clear that they should be taking orders. They don't know how to properly listen even if you say it slowly or repeat yourself multiple times.

Atmosphere: 3

Food: 2

Service: 1

Emran Hossen

This is dunkin. You get what you expect. Don’t think it would be the best food. But good presentation. And alright customer service.

Atmosphere: 5

Food: 5

Service: 5

Chris p.

Went to get some coffee and a donut the short cashier was rude i stood to the side trying to get the app and she rushing me mind you i stood to the side in case other customers were coming in she didn't even let me fully

Food: 3

Service: 1

Shahi Rahman

Service is insane , one person is working alone .This is crazy !

Atmosphere: 1

Food: 1

Service: 1

John C. Cobbs

Great service and great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Egg and Cheese, Donuts

Jannatul Shorme

Service should be Zero . I ordered 6 donuts today. I went to pick up after 10 minutes of my order but one of the lady was so rude . She said she doesn’t care about online order she has a lot to do . She should learn about customer service . She was working before closing on Monday .

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Faria Islam

Bad customer service and especially to children. Start speaking rudely when me and my friend who are kids made a mistake ordering.

Atmosphere: 1

Food: 1

Service: 1

Mohammed Rayhan

Good service, good staff

Atmosphere: 4

Food: 4

Service: 5

Fahed Mohammad

Trash don’t go here they have a lot of anger issues

Gloria Elizabeth

Small comfy place to enjoy a good coffee

Atmosphere: 4

Food: 4

Service: 4

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