Subway

168-14 Hillside Ave., Queens
(718) 291-4011

Recent Reviews

Dhaka2021pilot

Good service

Atmosphere: 5

Service: 5

Justice Carter

I won't lie the smell was amazing its what caught my attention but the food and service not so much. I ordered 3 chocolate chip cookies she gave me 4 but only because they were all rock hard. I went back and told he'd to which she said she gave me four for a reason. But I didn't want 3 rock hard cookies let alone 4. I than gave her the receipt and asked for my money back. Than another lady came out from the back and offered me 4 double chocolate chip cookies but I didn't want those yet she still kept trying to give them to me . I told her to just give me my money back and the first 2 times she said no until the other lady told her to. And I'm pretty sure they we're talking about me in Bengal. Just a bad experience ?.

Atmosphere: 5

Food: 1

Service: 1

Ahmed Razin

The employees were making fun of an old man because he was African American and didn't speak their language. They're nice to you only if you're Bengali. I'm gonna stop going to this place even though they were nice every time I visited. But they were probably nice because I'm from their country.

Atmosphere: 1

Food: 1

Service: 1

Danny W

This subway needs better customer service…they are rude and unprofessional…They certainly don’t honor No coupons or work with customers…I was having a corporate party and asked to use a coupon and the worker told me I couldn’t use it because they don’t honor coupons here…The worker proceeded to ignore my request for a supervisor and told me to write or call corporate if I had a issue…smh then when she decided to make my sandwiches she left them to go have a phone conversation and came back when she felt like it…after she came back she refused to give the customer behind me service because she thought they was helping me….we got to stop supporting these businesses that treat us poorly

Atmosphere: 1

Food: 1

Service: 1

Shan

Most of the time after school i come here and always get food. Even when the machine had no ice I STILL CAME. As soon as i walk in the lady that normally does my sandwich isn’t there and there are two other ladies. I made a request for them to warm up the cookies as THEY LOOKED STALE AND HAVE BEEN SITTING THERE FOR A WHOLE. the cookies were rock hard so i asked if she could warm it so they are hot and fresh. MIND YOU i could’ve been rude and asked for the fresh ones being baked but i didn’t. She gives me a rude face and begins talking with her coworker like i wouldn’t understand them which i did. (she began bringing up my order total) and was being rude when i requested for something else. For someone that comes here most of the time and orders the same thing this place WILL NEVER get my support again. The two ladies i encountered were rude and disrespectful talking rude in their native languages and look at you like you’re trying to steal. This experience will make me never come back. She threw my food rudely to give to me on top of that as well. Please don’t go here. Horrible Experience.

Atmosphere: 1

Food: 1

Service: 1

Anonymous

HATE THIS PLACE WONT GO HERE AGIAN me and my friend had an online pickup but my friend wanted to inside the places so we stayed the 2 ladies kept looking at us like we were stealing something or doing something wrong both were talking in their own language (which is ok I didn’t care like always) but they kept looking at us and one lady asked my friend where are you from and she said india (my friend didn’t understand what they were saying before bc she was on her phone) after they asked her and she answered they looked shocked and scared at the same time and they turned around and stop talking and me and my friend left weirded out (I didn’t get nothing bc I wasn’t hungry but i bought my friend the food for her) they also said what are you doing here to me i felt mad bc couldn’t i stay with my friendsKid-friendliness: THEY ARE NOT KID FRIENDLY when i was in thereWheelchair accessibility: Its kinda hard because the door it thin

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Elite Chicken & Bacon Ranch, Oven Roasted Turkey, Veggie Patty 6 Inch Regular Sub, Roast Beef Footlong Pro Double Protein

Amanda Bastian

I placed an order online for store pick up. Got there and the staff was extremely rude and unpleasant they started talking in their native language and was very disrespectful. I will never order from that restaurant again.

Atmosphere: 3

Food: 1

Service: 1

adalberto Ramirez

It really

Atmosphere: 1

Food: 1

Service: 1

Ally Rodri

Not the best service was mad bc I wanted extra ranch…. Tried to say that was extra $$ lucky I was

Atmosphere: 1

Food: 1

Service: 1

Imran Ahmed

Worst subway in usa

Nabil Azizi

IF I could give zero stars I would this subway is unprofessional I order the buy one get one footlong. Traveled so far for it to come back home and find ONLY ONE SLICE OF TURKEY IN MY FOOTLONG. In my other foot long about 1/4 scoop of chicken. This is obnoxious on behalf of the business that they treat the customers like this. This is unacceptable under every circumstances if this is how you’re going to run the business it should be shut down. As human beings it’s not about the price but about the principle of being played. I demand some kind of action taken or compensation. ????????????

Shush

The employees are so rude, and disrespectful, and unprofessional, they always tend to have an attitude and take it out on their customers. Absolutely pathetic.

jason w

First time ever complaining. Trash store purposely put so little the bread is limping because of how little he put. At least put some more sauce if you’re going to add nothing so I’m not eating straight bread. Never felt so disrespected ever

Nelson Ayala

This is the worst subway ever visit employees are rude they’re not clean I will never visit this place ever again I will never recommend this place to anybody

swan ha

Yesterday I ordered two sandwichAnd he gave all the things very small amount even though I asked more and he refused to cut my sandwiches and put in a separate bagHe warned meHe could charge more to cut and separate the sandwichSo this place is worse place andEvening people behave badly with customer

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