Sunday brunch with Just Joe was an amazing experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine
Zachary Morris
I'm pretty disappointed to have to be writing this review, and that this became a bigger matter than it needed to be.As part of two sizeable communities we would often frequent the restaurant, whether on our own are as part of one of the two. In fact, this place had become our Cheers and we would stop in with a party of 10-15 on Sundays.Our group would tip more to help cover those who may not be able to, but in the end after the majority of us exited the restaurant, and despite the rest tipping more to cover anyone who couldn't, two of our group were cornered, chastised, and lectured after the rest of us were out of sight and earshot. It created a starkly negative experience that should have NEVER happened.My Brother went in later on to speak with the manager, who insisted that tipping was mandatory, and if people don't tip she doesn't support that and they shouldn't do business there. She stood staunchly in defense of the waitress who had stepped out of line, ( I later learned from the manager herself it is her best friend), and held firm to this stance, which she voiced verbatim to both my Brother and myself. "If you don't tip it's stealing money from the waitresses paychecks."Naturally the conversation between them ended poorly, and minutes later my Brother had walked over to our class down the street and informed me of what all had been said and gone on. We were disappointed, frustrated, and decided we would no longer feel comfortable recommending Brian's Landing nor able to bring our community there any further.Should have ended here, but it did not.Two weeks later, I woke up to a Facebook friend and message request from the manager. Mind you, I've had wonderful interactions with most the staff and long conversations with many of them, but none with the manager. I do not know her, and it felt incredibly uncomfortable to be tracked down on social media and asked to come in to talk.I went in the same day to discuss the matter, and after we sat down I was fed a saccharine line of how generous and kind I am and how they love having me there before she proceeded to spin a tale of how my Brother, (She didn't know he was my Brother), was loud, aggressive, pointing his finger at her and making statements of not bringing anyone around anymore and writing a bad review.She was not aware he and I had spoken minutes after their conversation ended at the class we attend down the street. That I knew what occurred, and that her characterization of him was wildly inaccurate compared to anything I've ever known of him.As our conversation progressed she took the same tact she had with my Brother, trying to get me to agree that tipping is mandatory, and that it is theft from the wages of the waitresses if we don't tip.I informed her that was not the case, and that while we tipped more to help cover those who couldn't, tipping is NOT mandatory and is service based.She tried telling me that it was New York State Law, which I called out for the lie it was. She then told me that they have to tip out the kitchen staff and if the tips don't cover it then it comes out of their paycheck. She kept pushing this end, stating her age and how she knows the service industry and what is and isn't required.I then informed her of my Brothers and my own experience in the Hospitality and Service industry, which is quite strong and lengthy having worked front and back end at a high level.Ultimately, the manager stressed that because I, my Brother, and the head of the second community I mentioned, the one who runs the class we attend down the street, are all so generous we are welcome and wanted there, and she hopes we continue going even if the others who can't tip don't come.It was a disgusting experience that spiraled out beyond the initial issue that should have been simply resolved with, "I'm sorry that happened. We won't seat you in that waitresses section. We hope you continue to dine with us."
Atmosphere: 5
Food: 5
Service: 1
Collin Phillips
I almost didn't post this, until the manager approached my friend and brother and tried to tell an untrue tale. I'll let him tell that story.We had a party of 10-15 that came in every Sunday. We tipped separately, but several of us tipped more to make up for folks who might not be able to. One of the waitresses can be a bit rough around the edges, she was concerned two of our members hadn't tipped several times in a row. She didn't handle this well though, she confronted them for not tipping and implied that if she isn't tipped then they take that money out of her paycheck. The manager has both claimed that is and isn't true at this point.I went to speak with the manager about this awkward confrontation and to address the fact that tipping isn't required, it's inappropriate to be confrontational about it. Also, to tell her that we try to make up for that again by collectively tipping more. Even after telling her this, she refused to give ANY ground or acknowledge any wrong doing on her side. This, is only the start.Waitress complaints? Look, we've looked the other way with her being snappy (telling my fiance to just "hurry up and pick there's only 3 choices", for example). And also there are tactful ways to check in on tipping. That's about where that ends, we felt uncomfy about how it was handled specifically.Manager conversation I had was, awful. She refused to own any of her actions. She did say she wished the waitress hadn't done that, and she asked her not to, but she did it anyway. Well, ok then. So, it did happen. The manager made it clear to me that the rest of our party was still welcome, but not the people who do not tip. She blatantly stated: "If you can't afford to tip, we do not want your business". That's a pretty bold statement.After the conversation didn't go anywhere productive I let her know that I was going to post this review, as the conversation had honestly proved to me that we weren't truly welcome. Or rather, some us were and some us were not. But she did tell me that I'm still welcome! Because I ALWAYS tip! I'm different! I... That's very gross feeling to me. I am not different than my friends.The manager turned to telling me roughly: "You're going to leave a review? Why? You'll look so bad. Don't do that. You're young, I'm doing this to protect you. Don't leave a review."Now, that was about where my story ends. My brother can leave his review to explain how this same manager tracked him down on Facebook, requested he come in, and then apparently told a different version of this story where I was supposedly quite aggressive and threatening.Myself and my party will honestly never return here. This manager tried to actually call a friend of mine in, to try and turn him against me. That is wildly inappropriate. So, we lost our 'Cheers' that we used to come to frequently, because the manager couldn't own her or her teams mistakes (turns out that waitress is her best friend, so, big yikes. I walked right into this fight I suppose).At this point others have heard both this first half of the story, and the soon-to-come sequel to be told by my brother. And many have felt disgusted by what they've heard. All this, over a dumb awkward moment that wasn't appropriate and could have been handled better.Neat.
Atmosphere: 5
Food: 5
Service: 1
Fridah L.
Been a few times for Sunday brunch. Each time less and less impressed. The space is aesthetically pleasing, and the food is fine. Service is decent and sometimes warm. Ultimately, it's a good place to socialize and get your booze on. Live music is hit or miss. Drink menu exponentially more inspired than cuisine. For the price point, I'd like to see more attention given to the food. And training young host staff in equitable service.
William Meidenbauer
Amazing food. Creative drinks. Live Music on Fridays. This place had it all. We will definitely be back. Only regret is that I haven't been here sooner.
Atmosphere: 5
Food: 5
Service: 5
Bj Norrix
Food was great. They should give the prices upfront on their "specials" imagine our surprise when the special cost double the most expensive thing on the menu. Not likely to return.
Atmosphere: 3
Food: 5
Service: 5
Jordan Sgroi
Brunch was great! Wife loved her bloody Mary. I had some kind of burger with bacon jam. Loved it. Will be back again! Have had dinner here before as well and never
Atmosphere: 5
Food: 5
Service: 4
Sarah
I came in for dinner with my mom back in December. We have previously had great experiences here in the summer, the outdoor area is beautiful, lobster roll and shrimp tacos were delicious. This time I ordered a burger, my mom had a roast beef sandwich, and we split a crème brûlée. The roast beef was dried out and waay over salted. Its funny, when Brian's Landing was at Green Lakes we had the same experience with dry and over salted roast beef. It seems like they just can't get their technique down with their beef sandwiches. Somehow the bill came to $74 dollars with the tip for two people. We didn't have any special drinks or anything so this seemed a bit steep considering what other restaurants would charge for sandwiches and a dessert. We went to another local restaurant the following week, ordered sandwiches, drinks, and dessert for THREE and the bill only came to $50 with tip. Anyways, in summary I will probably go back because their outdoor space is wonderful in the summer, but I hope they are able to fix their beef cooking methods, and realize how inflated some of their prices are for the area.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Lobster Roll
Roger Carges
Just stopped in for a quick drink; cool place, great atmosphere, friendly staff!
Atmosphere: 5
Service: 5
H D.
The food and service exceed what you might expect at first glance. The setting is a little cramped and loud, but overall a good experience and nice option to have close to Home.
Love coming here! Such a fun place. Dinner, drinks, and desserts are amazing, and the service is always great. Shoutout to Jaclyn and her team!
Kaz S.
Had an amazing meal (lobster roll) and appetizer from here and I will definitely be back again soon! Service was decent. Not much of a view, but they create a warm and enjoyable environment for their location by a busy corner.
Jessica Fox
This was one of the most wonderful dining experiences I’ve ever had. Absolutely perfect staff, atmosphere, drinks, food. 100/10 stars. We went for Sunday brunch right when they opened and all four of us had an amazing experience.
Atmosphere: 5
Food: 5
Service: 5
Janice Maggio
Update: they reached out via response to this review as well as via phone call and have issued a refund. Changed from 1 to 4 stars.We eaten there before and had a good experience. However, this time we ordered take out. The fried chicken special that we ordered was entirely raw. When we called, they gave us push back, stating that there was a blood vein in the chicken. It was not, I can assure you. It was raw. We (kindly) asked for a refund subsequently hung up on. We attempted to call back a few times with the hopes that it was an accident, however they are now not answering our calls.So disappointed.
Atmosphere: 4
Food: 4
Service: 5
Brennan L
I went on the 7th, a saturday. It was only a 2 minute wait, the waiters were very pleasent to me and my family. The Food was very pleasent and wonderful, came out very hot compared to other resauretsant i went too, cooked well. I would come back here with my family of 11. Very good resuatarant!
Sunday brunch with Just Joe was an amazing experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine
I'm pretty disappointed to have to be writing this review, and that this became a bigger matter than it needed to be.As part of two sizeable communities we would often frequent the restaurant, whether on our own are as part of one of the two. In fact, this place had become our Cheers and we would stop in with a party of 10-15 on Sundays.Our group would tip more to help cover those who may not be able to, but in the end after the majority of us exited the restaurant, and despite the rest tipping more to cover anyone who couldn't, two of our group were cornered, chastised, and lectured after the rest of us were out of sight and earshot. It created a starkly negative experience that should have NEVER happened.My Brother went in later on to speak with the manager, who insisted that tipping was mandatory, and if people don't tip she doesn't support that and they shouldn't do business there. She stood staunchly in defense of the waitress who had stepped out of line, ( I later learned from the manager herself it is her best friend), and held firm to this stance, which she voiced verbatim to both my Brother and myself. "If you don't tip it's stealing money from the waitresses paychecks."Naturally the conversation between them ended poorly, and minutes later my Brother had walked over to our class down the street and informed me of what all had been said and gone on. We were disappointed, frustrated, and decided we would no longer feel comfortable recommending Brian's Landing nor able to bring our community there any further.Should have ended here, but it did not.Two weeks later, I woke up to a Facebook friend and message request from the manager. Mind you, I've had wonderful interactions with most the staff and long conversations with many of them, but none with the manager. I do not know her, and it felt incredibly uncomfortable to be tracked down on social media and asked to come in to talk.I went in the same day to discuss the matter, and after we sat down I was fed a saccharine line of how generous and kind I am and how they love having me there before she proceeded to spin a tale of how my Brother, (She didn't know he was my Brother), was loud, aggressive, pointing his finger at her and making statements of not bringing anyone around anymore and writing a bad review.She was not aware he and I had spoken minutes after their conversation ended at the class we attend down the street. That I knew what occurred, and that her characterization of him was wildly inaccurate compared to anything I've ever known of him.As our conversation progressed she took the same tact she had with my Brother, trying to get me to agree that tipping is mandatory, and that it is theft from the wages of the waitresses if we don't tip.I informed her that was not the case, and that while we tipped more to help cover those who couldn't, tipping is NOT mandatory and is service based.She tried telling me that it was New York State Law, which I called out for the lie it was. She then told me that they have to tip out the kitchen staff and if the tips don't cover it then it comes out of their paycheck. She kept pushing this end, stating her age and how she knows the service industry and what is and isn't required.I then informed her of my Brothers and my own experience in the Hospitality and Service industry, which is quite strong and lengthy having worked front and back end at a high level.Ultimately, the manager stressed that because I, my Brother, and the head of the second community I mentioned, the one who runs the class we attend down the street, are all so generous we are welcome and wanted there, and she hopes we continue going even if the others who can't tip don't come.It was a disgusting experience that spiraled out beyond the initial issue that should have been simply resolved with, "I'm sorry that happened. We won't seat you in that waitresses section. We hope you continue to dine with us."
Atmosphere: 5
Food: 5
Service: 1
I almost didn't post this, until the manager approached my friend and brother and tried to tell an untrue tale. I'll let him tell that story.We had a party of 10-15 that came in every Sunday. We tipped separately, but several of us tipped more to make up for folks who might not be able to. One of the waitresses can be a bit rough around the edges, she was concerned two of our members hadn't tipped several times in a row. She didn't handle this well though, she confronted them for not tipping and implied that if she isn't tipped then they take that money out of her paycheck. The manager has both claimed that is and isn't true at this point.I went to speak with the manager about this awkward confrontation and to address the fact that tipping isn't required, it's inappropriate to be confrontational about it. Also, to tell her that we try to make up for that again by collectively tipping more. Even after telling her this, she refused to give ANY ground or acknowledge any wrong doing on her side. This, is only the start.Waitress complaints? Look, we've looked the other way with her being snappy (telling my fiance to just "hurry up and pick there's only 3 choices", for example). And also there are tactful ways to check in on tipping. That's about where that ends, we felt uncomfy about how it was handled specifically.Manager conversation I had was, awful. She refused to own any of her actions. She did say she wished the waitress hadn't done that, and she asked her not to, but she did it anyway. Well, ok then. So, it did happen. The manager made it clear to me that the rest of our party was still welcome, but not the people who do not tip. She blatantly stated: "If you can't afford to tip, we do not want your business". That's a pretty bold statement.After the conversation didn't go anywhere productive I let her know that I was going to post this review, as the conversation had honestly proved to me that we weren't truly welcome. Or rather, some us were and some us were not. But she did tell me that I'm still welcome! Because I ALWAYS tip! I'm different! I... That's very gross feeling to me. I am not different than my friends.The manager turned to telling me roughly: "You're going to leave a review? Why? You'll look so bad. Don't do that. You're young, I'm doing this to protect you. Don't leave a review."Now, that was about where my story ends. My brother can leave his review to explain how this same manager tracked him down on Facebook, requested he come in, and then apparently told a different version of this story where I was supposedly quite aggressive and threatening.Myself and my party will honestly never return here. This manager tried to actually call a friend of mine in, to try and turn him against me. That is wildly inappropriate. So, we lost our 'Cheers' that we used to come to frequently, because the manager couldn't own her or her teams mistakes (turns out that waitress is her best friend, so, big yikes. I walked right into this fight I suppose).At this point others have heard both this first half of the story, and the soon-to-come sequel to be told by my brother. And many have felt disgusted by what they've heard. All this, over a dumb awkward moment that wasn't appropriate and could have been handled better.Neat.
Atmosphere: 5
Food: 5
Service: 1
Been a few times for Sunday brunch. Each time less and less impressed. The space is aesthetically pleasing, and the food is fine. Service is decent and sometimes warm. Ultimately, it's a good place to socialize and get your booze on. Live music is hit or miss. Drink menu exponentially more inspired than cuisine. For the price point, I'd like to see more attention given to the food. And training young host staff in equitable service.
Amazing food. Creative drinks. Live Music on Fridays. This place had it all. We will definitely be back. Only regret is that I haven't been here sooner.
Atmosphere: 5
Food: 5
Service: 5
Food was great. They should give the prices upfront on their "specials" imagine our surprise when the special cost double the most expensive thing on the menu. Not likely to return.
Atmosphere: 3
Food: 5
Service: 5
Brunch was great! Wife loved her bloody Mary. I had some kind of burger with bacon jam. Loved it. Will be back again! Have had dinner here before as well and never
Atmosphere: 5
Food: 5
Service: 4
I came in for dinner with my mom back in December. We have previously had great experiences here in the summer, the outdoor area is beautiful, lobster roll and shrimp tacos were delicious. This time I ordered a burger, my mom had a roast beef sandwich, and we split a crème brûlée. The roast beef was dried out and waay over salted. Its funny, when Brian's Landing was at Green Lakes we had the same experience with dry and over salted roast beef. It seems like they just can't get their technique down with their beef sandwiches. Somehow the bill came to $74 dollars with the tip for two people. We didn't have any special drinks or anything so this seemed a bit steep considering what other restaurants would charge for sandwiches and a dessert. We went to another local restaurant the following week, ordered sandwiches, drinks, and dessert for THREE and the bill only came to $50 with tip. Anyways, in summary I will probably go back because their outdoor space is wonderful in the summer, but I hope they are able to fix their beef cooking methods, and realize how inflated some of their prices are for the area.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Lobster Roll
Just stopped in for a quick drink; cool place, great atmosphere, friendly staff!
Atmosphere: 5
Service: 5
The food and service exceed what you might expect at first glance. The setting is a little cramped and loud, but overall a good experience and nice option to have close to Home.
Restaurantji Recommends
Love coming here! Such a fun place. Dinner, drinks, and desserts are amazing, and the service is always great. Shoutout to Jaclyn and her team!
Had an amazing meal (lobster roll) and appetizer from here and I will definitely be back again soon! Service was decent. Not much of a view, but they create a warm and enjoyable environment for their location by a busy corner.
This was one of the most wonderful dining experiences I’ve ever had. Absolutely perfect staff, atmosphere, drinks, food. 100/10 stars. We went for Sunday brunch right when they opened and all four of us had an amazing experience.
Atmosphere: 5
Food: 5
Service: 5
Update: they reached out via response to this review as well as via phone call and have issued a refund. Changed from 1 to 4 stars.We eaten there before and had a good experience. However, this time we ordered take out. The fried chicken special that we ordered was entirely raw. When we called, they gave us push back, stating that there was a blood vein in the chicken. It was not, I can assure you. It was raw. We (kindly) asked for a refund subsequently hung up on. We attempted to call back a few times with the hopes that it was an accident, however they are now not answering our calls.So disappointed.
Atmosphere: 4
Food: 4
Service: 5
I went on the 7th, a saturday. It was only a 2 minute wait, the waiters were very pleasent to me and my family. The Food was very pleasent and wonderful, came out very hot compared to other resauretsant i went too, cooked well. I would come back here with my family of 11. Very good resuatarant!