Dunkin'

667 Loudon Rd, Latham
(518) 783-2063

Recent Reviews

Barbara Urban

Window staff is always friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese

عبدالله العماش

A well-known company, famous for its American coffee, donuts, many drinks, and many fresh baked products, led by the night shift manager. A truly cooperative team that created the spirit of life. Thank you from the heart.

Atmosphere: 5

Food: 5

Service: 5

Deanna Warren

Rude employees and poor customer service. Just an overall bad experience with them specially the manager she was very rude and disrespectful.

Atmosphere: 1

Service: 1

Christopher Wolfersteig

Was enjoying my coffee and wraps and two of the lady's working at 3:05pm were being very unprofessional with I believe his name was Matt I have never seen something so unprofessional. The lady's were both yelling at him telling him to use common sense when making something. They also were yelling at him to leave with customers being in store very unprofessional of the two lady to speak to a coworker like that will never go back to this Dunkin until I see the two lady's gone very very unprofessional

Atmosphere: 1

Food: 2

Service: 1

Peter Bizzarro

Manager is very, very rude and disrespectful.No respect for Exceptionally good customers.

Atmosphere: 1

Food: 1

Service: 1

The real Braezo

I don’t know what happened to the old staff, but I really miss them because they were genuinely nice to the customers and very polite and patient. Over the past three times I’ve been here, there’s been what I assume to be the new manager, who's been extremely rude, unhelpful, and overall just very unpleasant to order from. I ask for a simple order; it’s not that hard to make it and have me on my way without the attitude and rudeness. I used to work in fast food, so I know from experience that it’s really that simple and not that hard. I hope future management has a better work ethic than the current staff, because this is unacceptable. I don’t care if today's not your day; you don’t care if today's not my day. So how about we both do each other a favor and just keep it cordial instead of arguing over food like children.

Atmosphere: 2

Food: 2

Don Wells

Ordered a bacon egg and cheese on a toasted English muffin. The English muffin was burnt black. Clearly the staff making the sandwich doesn’t care. Will never order from there again.

Atmosphere: 2

Food: 1

Service: 1

Joseph Oathout

Love their coffee. Best I have ever had.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Hash Browns, Donuts, Egg and Cheese, Plain Stuffed Bagel Minis, Sweet Black Pepper Breakfast Sandwich

John Puspurs

Excellent store and customer service friendly courteous quick good only store left for 3/20 coffee and always have my donuts plus I

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Bacon Egg and Cheese, Sausage Egg and Cheese, Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Donuts, Egg and Cheese, Turkey Sausage Egg and Cheese, English Muffin, Strawberry, Pink Strawberry Dunkin' Coconut Refresher, Muffins, Plain Stuffed Bagel Minis, Grilled Cheese, Stuffed Biscuit Bites, Munchkins Donut Hole Treats

Kira Register

Very inconsistent with the coffee. I drink it black with a little swirl in it and sometimes it's fantastic and other times it tastes sour, burnt, old.

Atmosphere: 4

Food: 4

Service: 4

Jake Carcia

They really should have more than one person working.

Kristen

Donuts are always delicious. Coffee, same.

Atmosphere: 5

Food: 4

Service: 5

Chad Rubin

Very clean and we went kinda late but they had a good selection of donuts nothing was stale. The place looked well maintained and the staff were quick efficient and friendly. All in all a good Dunkin to stop at.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Donuts

Jushoowa

Staff is very rude and condescending on multiple occasions for no reason. I’ve worked in fast food, so I know how it is, but it’s absurd lol. Coffee’s alright though.

Donovin Bishop

The woman working overnight sounds like she’s on her last leg plus, she has no sense of urgency. There was one car in front of me and I waiting in line for about 15 minutes. Once i get to the window the woman says she has to remake the order because everything got cold. This will be a 30 minute ordeal for 2 drinks and 2

Service: 1

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