McDonald's

579 Troy-Schenectady Rd, Latham
(518) 785-3131

Recent Reviews

Augustine Collins

If you use the drive thru make sure you are in lane 1. I sat in lane 2 and watched 3 cars order. So I went inside. Order was wrong. And slow af. I’m watching people how came in after me get their order. So they don’t go in order in the drive thru or inside. Just drive to another McDonald’s. So worth it.

Atmosphere: 1

Food: 1

Service: 1

Jason

Terrible customer service. The drive thru employee have a rude attitude.

Kistlertm

This place is the best. The best at having 3 different employees ignore the only customer in the shop.

Atmosphere: 1

Food: 1

Service: 1

Stephanie Stocklas

Sat at drive thru too long, didn't get any food

Elaine DeCenzo

Can I leave 0 stars? They need to fire everyone and start over. Never a good or even decent experience. Between the slowness and they don't even use both drive-thrus to take your order. Management needs an overhaul. This location is a joke.

Atmosphere: 1

Food: 1

Service: 1

D Kullman

McDonald's was out of soda. How does that happen? Staff friendly, but offered no explanation.Certainly not the typical McDonalds store.

Atmosphere: 5

Food: 1

Service: 5

Jeff Doran

Just very unfriendly orders never right

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: French Fries

laurie streicher

Tried to order quarter pounder... They had none... Tried to order fish filet they had none... Waited 20 minutes in drive thru 1 car ahead of me...Never again

Atmosphere: 1

Food: 3

Service: 1

Sean May

People that turn into the drive thru at this McDonalds become immediately angry. I watched multiple people pull out of line after like a 10 minute wait. At noon. On a Saturday. Im not sure what it is. The prices here seem high for a McDs in general. I visited with just my niece and dropped $30 on a 1/4lb meal, kids meal, and two shakes. The burger was great. Service and presentation as expected. There was a small bird eating French fries in the parking lot as we pulled away. My niece rated the trip 10/10.

Jeffrey Spairana

Very busy drive thru. Inside counter....wait...wait...wait....left after 5 min.

Atmosphere: 5

Food: 5

Service: 4

Sophal Saing

Drive through took forever that day. Waited over 15 minutes no cars were moving. So I left

Debbie Caprara

SLOWEST MAC DONALDS ON THE PLANET. EVERY SINGLE TIME.

Atmosphere: 5

Food: 3

Service: 1

Pete Fonseca

I have nothing bad to say about my experience but I do miss the original French fries.

Atmosphere: 5

Food: 5

Service: 5

NIcole Surprenant

Horrible location. Wait 10+ minutes at the box with zero communication, not even a I'll be right with you. Then I go in and the 'manager' turns theur lack of communication into my problem and that I'm the one with the issue... meanwhile employee with headset is out in dining area. The order was for fries and even with the long lines, they were still COLD sitting in the bin and they were packed for the order. Corporate should send in mystery diners as there are 3 times as many negative experiences and reviews than positive at this location. The staff won't take the orders, then they do and its wrong, then are condescending to customers.

Food: 5

ram reddy

Great service ??

Atmosphere: 5

Food: 5

Service: 5

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