I typically love this place for their bagels and egg sandwiches, but yesterday got a chicken cutlet sandwich and it was horrific. The chicken was definitely old. I could hardly bite into it, it was hard as a rock, and was gray in color. I thought maybe one piece of chicken was bad, but I opened the entire sandwich and every piece of chicken was like this. It was like eating hard cartilage the entire time. The chicken was hard like bone. This is unacceptable. Threw the sandwich in the garbage. Chicken should not look like this!
Tatiana S.
Dumped my food in the trash as soon as I got home. Girl 1 was making someone else a sandwich and was weighing the chicken for the sandwich and was breaking pieces off with her hands and when I saw that my automatic response was "ugh with her hands" and I normally tend to think out loud without realizing it lol but I guess she heard me. Girl 1 says something to the other girl, let's call her Girl 2 and Girl 2 looks up to look at me. Girl 1 takes my order and they both go to the back and Girl 2 comes from the back and turns her head to look at me and we deadass locked eyes. It was soo suspicious the way she came out and looked at me out of ten people that were standing there so I was convinced that Girl 1 was doing something nasty to my food. Maybe it's my fault for saying something out loud which is why I didn't say anything there and didn't wanna cause a scene while I'm with my kid but touching food someone is about to eat without washing your hands is just gross. They touch everything behind the counter, the register that everyone else touches, cash and cards and have seen different employees on several occasions grab bagels with no gloves and tapping bagels (like, is this the one you want) with they're dirty a** pens. If you care about hygiene this isn't the place for you. It sucks because my son lovesss they're breakfast sandwiches but we'll be trying a different place in the area.
JoeC Layer
RIP OFF!!! $9.75 for chicken salad on a bagel. Nothing else, not even a napkin! First and last time there. Great way to put yourself outta business!
Susan Juhren
This place was good with the other owners now when you order a sandwich and pay over $10 they do not give the salad and pickle that comes with it this happens alot or they give you the wrong bagel. Maybe they should hire more English speaking people that understands. They always mess up..
Tanisha Whitley
Food is good but they don’t listen. Make sure you have all of your condiments and utensils….I DIDNT EVEN HAVE NAPKINS AND IF COULD GIVE ZERO STARS I WOULD. Terribly disappointed
Lindsay Avrutine
Just moved to the area and ordered breakfast from Wellwood for our first breakfast here. Annoyingly, the most important part of the order wasn’t included in the delivery. We tried to call the restaurant to see if it could be redelivered but their phone line was continuously busy. We called the delivery person and they said to call grub hub. Grub hub was able to give us a full discount (after and a lot of arguing), but we really just wanted a good breakfast.Our experience was ruined. Beware of this business as you won’t be able to reach them and, once you have to start dealing grub hub, your meal is ruined.Had to get in the car and go to another bagel spot to get breakfast. Never ordering from wellwood again.
Kaylynn Clague
For $7 I’d expect more than a tablespoon of cream cheese. Shortage or not I’m paying for itPrices have gone up and quality has drop drastically
K B
I have been coming to this bagel store for over 30 years now. The bagels were always the best around. Dense and chewy with that great malty taste. But in the past 2 months or so something has changed drastically. Not sure if they're under new ownership or just cutting corners, but the bagels are mealy and tasteless. I'd say they're stale tasting even though they were made fresh. I could always rely on this place for the best bagels around. So disappointing not to have the same quality as I've known most of my life.
Rebecca I.
They're a bagel place that doesn't know how to make a bagel. Bagels are supposed to be chewy with a snappy skin. Not soft and fluffy that flatten in your hands while you hold it. What they make are, in essence, big rolls that have been boiled to give the illusion that they are bagels. More and more places have begun making their bagels like this around here bc there seems to be a demand for fake bagels from Long Islander's that don't know better. If you want a soft fluffy "bagel", they have good ones. But if you want a proper dense and chewy bagel, go elsewhere.
Glaydz Prezzz
Food was delicious, lil on expensive side for me. Long wait lines but service was quick. Was a lil anxious with so many ppl in a closed environment. Next time doordash or curbside pickup.
Still have good bagels but not the same since new owners I feel.
Omar Clinton
Bagels were significantly smaller....... but who needs those big giant bagels anyway lol. Still best bagels but I see the effects of the pandemic everywhere......
Joe I
Its amazing how little they care about having a Long line. There is never any sense of urgency no matter what the situation is. They have one speed and one speed only and that is SLOW !
Tommie Nicole Boyd
I was so worried reading the reviews after I ordered my egg sandwich, but it was so hot and delicious. The bacon was fully cooked and the bagel was soft and delicious.
Catie E.
I called for a delivery and they hung up on me. I assumed it was an accident so I called back and was told they are too busy to take any deliveries and to call back in two hours If you feel it's ok to hang up on your customers don't expect them to call or come back.
I typically love this place for their bagels and egg sandwiches, but yesterday got a chicken cutlet sandwich and it was horrific. The chicken was definitely old. I could hardly bite into it, it was hard as a rock, and was gray in color. I thought maybe one piece of chicken was bad, but I opened the entire sandwich and every piece of chicken was like this. It was like eating hard cartilage the entire time. The chicken was hard like bone. This is unacceptable. Threw the sandwich in the garbage. Chicken should not look like this!
Dumped my food in the trash as soon as I got home. Girl 1 was making someone else a sandwich and was weighing the chicken for the sandwich and was breaking pieces off with her hands and when I saw that my automatic response was "ugh with her hands" and I normally tend to think out loud without realizing it lol but I guess she heard me. Girl 1 says something to the other girl, let's call her Girl 2 and Girl 2 looks up to look at me. Girl 1 takes my order and they both go to the back and Girl 2 comes from the back and turns her head to look at me and we deadass locked eyes. It was soo suspicious the way she came out and looked at me out of ten people that were standing there so I was convinced that Girl 1 was doing something nasty to my food. Maybe it's my fault for saying something out loud which is why I didn't say anything there and didn't wanna cause a scene while I'm with my kid but touching food someone is about to eat without washing your hands is just gross. They touch everything behind the counter, the register that everyone else touches, cash and cards and have seen different employees on several occasions grab bagels with no gloves and tapping bagels (like, is this the one you want) with they're dirty a** pens. If you care about hygiene this isn't the place for you. It sucks because my son lovesss they're breakfast sandwiches but we'll be trying a different place in the area.
RIP OFF!!! $9.75 for chicken salad on a bagel. Nothing else, not even a napkin! First and last time there. Great way to put yourself outta business!
This place was good with the other owners now when you order a sandwich and pay over $10 they do not give the salad and pickle that comes with it this happens alot or they give you the wrong bagel. Maybe they should hire more English speaking people that understands. They always mess up..
Food is good but they don’t listen. Make sure you have all of your condiments and utensils….I DIDNT EVEN HAVE NAPKINS AND IF COULD GIVE ZERO STARS I WOULD. Terribly disappointed
Just moved to the area and ordered breakfast from Wellwood for our first breakfast here. Annoyingly, the most important part of the order wasn’t included in the delivery. We tried to call the restaurant to see if it could be redelivered but their phone line was continuously busy. We called the delivery person and they said to call grub hub. Grub hub was able to give us a full discount (after and a lot of arguing), but we really just wanted a good breakfast.Our experience was ruined. Beware of this business as you won’t be able to reach them and, once you have to start dealing grub hub, your meal is ruined.Had to get in the car and go to another bagel spot to get breakfast. Never ordering from wellwood again.
For $7 I’d expect more than a tablespoon of cream cheese. Shortage or not I’m paying for itPrices have gone up and quality has drop drastically
I have been coming to this bagel store for over 30 years now. The bagels were always the best around. Dense and chewy with that great malty taste. But in the past 2 months or so something has changed drastically. Not sure if they're under new ownership or just cutting corners, but the bagels are mealy and tasteless. I'd say they're stale tasting even though they were made fresh. I could always rely on this place for the best bagels around. So disappointing not to have the same quality as I've known most of my life.
They're a bagel place that doesn't know how to make a bagel. Bagels are supposed to be chewy with a snappy skin. Not soft and fluffy that flatten in your hands while you hold it. What they make are, in essence, big rolls that have been boiled to give the illusion that they are bagels. More and more places have begun making their bagels like this around here bc there seems to be a demand for fake bagels from Long Islander's that don't know better. If you want a soft fluffy "bagel", they have good ones. But if you want a proper dense and chewy bagel, go elsewhere.
Food was delicious, lil on expensive side for me. Long wait lines but service was quick. Was a lil anxious with so many ppl in a closed environment. Next time doordash or curbside pickup.
Restaurantji Recommends
Still have good bagels but not the same since new owners I feel.
Bagels were significantly smaller....... but who needs those big giant bagels anyway lol. Still best bagels but I see the effects of the pandemic everywhere......
Its amazing how little they care about having a Long line. There is never any sense of urgency no matter what the situation is. They have one speed and one speed only and that is SLOW !
I was so worried reading the reviews after I ordered my egg sandwich, but it was so hot and delicious. The bacon was fully cooked and the bagel was soft and delicious.
I called for a delivery and they hung up on me. I assumed it was an accident so I called back and was told they are too busy to take any deliveries and to call back in two hours If you feel it's ok to hang up on your customers don't expect them to call or come back.