I had ordered from Aegea West for a number of years as I work near by, but then stopped because of poor customer service . I recently started to order from them again. I love their salads with their house dressing and my mom loves their stuffed grape leave despite costing $21 for a salad I figured they are so good dispite, the cost. Recently, I was reminded why I stopped ordering from them. The customer service. After placing an online order of almost $50. I received a call from the manager complaining to me the customer that I "ask" for extra olives in the salad and they are not going to be put on because "I dI'd not pay for it ".. there is no option to add (for a cost) extra olives and when I asked how much to put extra olives he said $2 per salad for probably 4 extra olives, and also complained about my tip that I put on my card. I gave the driver a few extra dollars and inform the manager I will not be ordering from them for a long while. The delivery driver that usually delivers are super nice and give wonderful service. but the manager needs a lesson in customer service will not be ordering from them for a while. suggest that they add to add on items extra olives.
Samuel R.
First (and last) time take out from this long term Greek style take out joint. Ordered a BBQ style hamburger which was basically inedible as the consistency of the burger meat was tough , dry, and tasteless. Also ordered a falafel sandwich which was drenched in sauce and limp greens. As far as falafel sandwiches go this was a 2 of 10 scale. Finally, the ordered salad with (again) limp greens , a tasteless dressing, scarce pieces of mozzarella, and every scarcer pieces of walnut. In fact, out of the entire meal the only decent tasting items were the fried chicken fingers, and French fries. BTW, all of this ran close to $80. Save your money and palates and go to a real Greek establishment. This is basically a cheap pizza pie joint and finger food outlet.
Parsa Melatparast
Absolutely love this place. Prices are solid food is top tier quality and service is friendly and welcoming. Definitely recommend this
Atmosphere: 5
Food: 5
Service: 5
Max P.
I do not usually update my reviews but this one is warranted due to the changes that Aegea has made over the last few years and the reasons why we stopped ordering from them. Since my initial review on here, the portion size of food across the menu has reduced and the prices have increased at somewhat unreasonable levels. This is mainly a place for takeout so $20 for a burger deluxe which includes a small portion of salad and a smaller portion of fries than what used to be provided is a little irrational. The sauces on the side that you get now (Honey Mustard, BBQ Sauce, etc) are in smaller containers than they used to be and you get charged extra for them. The wraps have also reduced in portion size / filling over the years. Shrinkflation is one thing but shrinking the size of the portions and increasing the prices at the same time is going to drive business away. I maintain three stars for this review because the food is still good and the delivery drivers have always been nice to us however this is simply not affordable anymore.
Shamika Mahmood
I decided to grab a Groupon this spot was offering... $22 for 2 Greek sandwiches (Kabob/Gyro), Mediterranean salad, Hummus and some pita... 1st the bag was so heavy! The amount of food they gave us was ? 2nd I absolutely need you to go try their food. Obviously their Gyro was slapping but I gotta talk about the Hummus... It's fresh it's served really nicely on some lettuce and they throw in a few olives to make you feel special ? but it is the taste... not everyone makes good Hummus and since it's a restaurant you'd think it'd might be processed or they tried to stretch it... They make that ish with love! 3rd I'm not sure who the young woman was at the register but she was friendly and fast... Overall I have to give this place a 4.5/5 Go get you some Gyro! Oh and I have leftovers I'm about to buss today... Yeaaaaa I told you it was alot
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Gyro, Greek Salad
Cathie Manousos
Ordered fried calamari & was gross. Dried out rubbery & cold. Never again!
Food: 1
Service: 4
Sia K.
I've driven by this place many times and stopped last night time for the first time as I was craving a Greek salad. I know my Greek food. I am currently eating my left over Greek salad w/ chicken souvlaki at work and cannot get over this chicken. It is like butter. I hope it's this good when I order again.
Allysun A.
The food and service here is unmatchable . The new young woman who works at the front counter is so nice and welcoming. 10/10 recommend
Food was great fresh I love the spinach and rice & the chicken tenders are amazing!!!Vegetarian options: The owner is a vegetarianParking: Plenty of meter parking or if your not lazy one block away free street parking.Wheelchair accessibility: It's very wheelchair friendly it's at walk in .
It's been a long time since I've had a real delicious Gyro, and this place satisfies. Magnificent food and wonderful professional service Will definitely be coming here again
Rafael S.
Best Buffalo chicken pizza around. Hands down. Literally waiting for my Pie to get here soon. Also ordered the Baklava for the first time so let's see how that goes
Christopher M.
Since 2013, I used to order takeout and delivery from Aegea. The staff at PS811Q recommended their chicken or eggplant parmigiana sandwiches. However, the quality started to decline, and I had two instances where the parmigiana didn't sit well with me. I invited a colleague to try it with me, and we both got sick. I contacted Seamless for a refund, and after it was processed, someone from the store called and asked why I didn't contact them first. When I mentioned a possible problematic ingredient, their response was rude and disrespectful, calling my stomach weak. It's clear that the place is now rude, disrespectful, and of low quality.
Chris N.
In the crest of Queens, this small but elegant restaurant provides quality food for affordable prices. I always check in when I'm in the neighborhood, the staff and service are great. Strongly recommended.
Great food, service, portions.. And they deliver!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro, Tzatziki Sauce
Amazing food, great staff, great atmosphere!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro, Aegea Fries, Cheeseburger Deluxe
I had ordered from Aegea West for a number of years as I work near by, but then stopped because of poor customer service . I recently started to order from them again. I love their salads with their house dressing and my mom loves their stuffed grape leave despite costing $21 for a salad I figured they are so good dispite, the cost. Recently, I was reminded why I stopped ordering from them. The customer service. After placing an online order of almost $50. I received a call from the manager complaining to me the customer that I "ask" for extra olives in the salad and they are not going to be put on because "I dI'd not pay for it ".. there is no option to add (for a cost) extra olives and when I asked how much to put extra olives he said $2 per salad for probably 4 extra olives, and also complained about my tip that I put on my card. I gave the driver a few extra dollars and inform the manager I will not be ordering from them for a long while. The delivery driver that usually delivers are super nice and give wonderful service. but the manager needs a lesson in customer service will not be ordering from them for a while. suggest that they add to add on items extra olives.
First (and last) time take out from this long term Greek style take out joint. Ordered a BBQ style hamburger which was basically inedible as the consistency of the burger meat was tough , dry, and tasteless. Also ordered a falafel sandwich which was drenched in sauce and limp greens. As far as falafel sandwiches go this was a 2 of 10 scale. Finally, the ordered salad with (again) limp greens , a tasteless dressing, scarce pieces of mozzarella, and every scarcer pieces of walnut. In fact, out of the entire meal the only decent tasting items were the fried chicken fingers, and French fries. BTW, all of this ran close to $80. Save your money and palates and go to a real Greek establishment. This is basically a cheap pizza pie joint and finger food outlet.
Absolutely love this place. Prices are solid food is top tier quality and service is friendly and welcoming. Definitely recommend this
Atmosphere: 5
Food: 5
Service: 5
I do not usually update my reviews but this one is warranted due to the changes that Aegea has made over the last few years and the reasons why we stopped ordering from them. Since my initial review on here, the portion size of food across the menu has reduced and the prices have increased at somewhat unreasonable levels. This is mainly a place for takeout so $20 for a burger deluxe which includes a small portion of salad and a smaller portion of fries than what used to be provided is a little irrational. The sauces on the side that you get now (Honey Mustard, BBQ Sauce, etc) are in smaller containers than they used to be and you get charged extra for them. The wraps have also reduced in portion size / filling over the years. Shrinkflation is one thing but shrinking the size of the portions and increasing the prices at the same time is going to drive business away. I maintain three stars for this review because the food is still good and the delivery drivers have always been nice to us however this is simply not affordable anymore.
I decided to grab a Groupon this spot was offering... $22 for 2 Greek sandwiches (Kabob/Gyro), Mediterranean salad, Hummus and some pita... 1st the bag was so heavy! The amount of food they gave us was ? 2nd I absolutely need you to go try their food. Obviously their Gyro was slapping but I gotta talk about the Hummus... It's fresh it's served really nicely on some lettuce and they throw in a few olives to make you feel special ? but it is the taste... not everyone makes good Hummus and since it's a restaurant you'd think it'd might be processed or they tried to stretch it... They make that ish with love! 3rd I'm not sure who the young woman was at the register but she was friendly and fast... Overall I have to give this place a 4.5/5 Go get you some Gyro! Oh and I have leftovers I'm about to buss today... Yeaaaaa I told you it was alot
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Gyro, Greek Salad
Ordered fried calamari & was gross. Dried out rubbery & cold. Never again!
Food: 1
Service: 4
I've driven by this place many times and stopped last night time for the first time as I was craving a Greek salad. I know my Greek food. I am currently eating my left over Greek salad w/ chicken souvlaki at work and cannot get over this chicken. It is like butter. I hope it's this good when I order again.
The food and service here is unmatchable . The new young woman who works at the front counter is so nice and welcoming. 10/10 recommend
Restaurantji Recommends
Food was great fresh I love the spinach and rice & the chicken tenders are amazing!!!Vegetarian options: The owner is a vegetarianParking: Plenty of meter parking or if your not lazy one block away free street parking.Wheelchair accessibility: It's very wheelchair friendly it's at walk in .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro, Fried Calamari, Sauteed Spinach, Impossible Burger, Spinach Pie, Greek Pizza, Cheeseburger, Cheeseburger Deluxe
It's been a long time since I've had a real delicious Gyro, and this place satisfies. Magnificent food and wonderful professional service Will definitely be coming here again
Best Buffalo chicken pizza around. Hands down. Literally waiting for my Pie to get here soon. Also ordered the Baklava for the first time so let's see how that goes
Since 2013, I used to order takeout and delivery from Aegea. The staff at PS811Q recommended their chicken or eggplant parmigiana sandwiches. However, the quality started to decline, and I had two instances where the parmigiana didn't sit well with me. I invited a colleague to try it with me, and we both got sick. I contacted Seamless for a refund, and after it was processed, someone from the store called and asked why I didn't contact them first. When I mentioned a possible problematic ingredient, their response was rude and disrespectful, calling my stomach weak. It's clear that the place is now rude, disrespectful, and of low quality.
In the crest of Queens, this small but elegant restaurant provides quality food for affordable prices. I always check in when I'm in the neighborhood, the staff and service are great. Strongly recommended.