Wendy's

5737 S Transit Rd, Lockport
(716) 434-6439

Recent Reviews

Makanna O'Dell

My order is a number 4 and the check is missing the pickle and ? and the fries are not hot they are somewhat warm but they should be hot and I feel so bad for the worker he looked so unhappy and it like he was by himself

Atmosphere: 1

Food: 2

Service: 1

May Hill

Google and website both say they close at 12am for drive through. Pulled up at about 11 on Monday 4/15 and worker said “we’re closed” offering no explanation.

Marie Borel

Standing in line waiting and the fry cook tasted one of the fries, bad look

Atmosphere: 1

Sean Mansfield

What happened to this place? It wasn't the best but this Wendy's has become awful. Just the other day when I went, it was a disaster. Despite there being only 4 customers in the building and 0 in line, I had to wait 4 minutes for someone to take my order at the register. It may have been a nearby waiting customer or an employee themselves, but someone close by bore the stench of drugs, they smelled horrible. Once someone finally did come to the register to take my order, I went to the bathroom afterwards to wash my hands. In the stall, pants down, was an employee using the toilet, stall door wide open, no attempt to close it. It was disgusting. I couldn't believe an employee acted in this manner. I checked later before I left the building, the lock to the stall was not broken and completely functional. Once I finally got my food, the drink machine was broken and not working properly, the flavors were horrible and all out of whack. I got something to go via the mobile app using my rewards, and when I approached the counter, the employee there was very rude and also bore a foul odor. I'm not sure what happened to this Wendy's but now it is like a savage animal house. There is a Burger King right across the street at a McDonald's just up the road, so this Wendy's isn't even the only fast food option within walking distance, spare yourself coming here.Parking: Normal Parking Lot.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Baconator

angel Schultz

They messed up and made us pay $36 for a sandwich and a wrap meal and 2 frosties and we ordered 2 burgers and a wrap meal and they didn’t give us the 2nd burger and ripped us off

Col Walker

We stopped in yesterday for 2 fish sandwiches, their computers crashed so they couldn't use the register. They charged me $7.00 each for 2 fish sandwiches ($14.00) then we got 2 medium frostys and medium fries. For $26.00 - we did not get a receipt because, again, they didn't have computer access. The fish sandwiches both were well done so not very tasty, the rest of the meals were average. We get outside and the Wendy's Sign shows 2 fish sandwiches for $ 6.00 which means we were over charged by $8.00 - because we were in there so long waiting on their computers to come up that never did, we left figuring can't fight without a receipt but I will tell you NEVER AGAIN!

Atmosphere: 5

Food: 2

Service: 1

Karen Magee

Salad was fine. New pricing discussion has soured me on future visits.

Food: 4

Service: 3

Joe Wagner

Forgot items on my order and had to go back to get items I paid for.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Baconator

Destri Smith

WOULD be BETTER if I was STILL working there....???????? MASON WARD GET ME BACK IN..... PLEASE ??Vegetarian options: Salads.... Have to be ordered without the Chicken or ChiliParking: Free Parking Lot ?Kid-friendliness: Kids are Great ???Wheelchair accessibility: YES ????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dave's Double, Wendy's Hot & Crispy Fries, Spicy Chicken Sandwich, Breakfast Baconator, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Parmesan Caesar Chicken Salad, Big Bacon Classic, Baconator, Chili, Jr Bacon Cheeseburger, Classic Chicken Sandwich, Dave's, French Fries, Cheese Fries, Strawberry Frosty, Wendy's Fresh-Made Salads, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Plain Baked Potato, Some Kind of Chicken Sandwich

NeonTiger 85

I have been sitting here for almost a hour,waiting for my food. These people suck.

Cecelia Ivy Artistic Chaos

This is the second or third time they shortest us food. Not only that but they screwed up the original order and made my father drive back around and get back in line for their mistake. Going downhill.

Atmosphere: 3

Food: 4

Service: 1

Rene Nilsson

Normally this restaurant is very quick, but I stopped by two evenings this month, and the drive thru line just didn't move. Both times the signs were not lit, though there were lights on inside. After more than five minutes of the car at the speaker not moving, I started to fear it was closed, and left. This evening at 9:30, the signs were off and the line was frozen again, so I gave up. I would be more willing to wait if I was actually sure they were open. When I drove by later, a car was at the pickup window, so presumably someone was able to order. If you try it, just be prepared for a wait.

Trixi Pluta

We went into the lobby to try to order and the HIGGA was like: "The lobby is closed and we don't have anyone to run the cash register". She was mad rude about

Atmosphere: 1

Food: 1

Service: 1

Marcus Marks

Food is good, however, I was short on time and I did not check my bag when I left. I was missing chicken nuggets and large fries. Wendy's has the best BBQ sauce.

Atmosphere: 4

Food: 4

Service: 2

STEVEN BADHORN

Chicken patties are dry & hard.

Atmosphere: 3

Food: 2

Service: 3

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