Dunkin'

4202 Northern Blvd, Long Island City
(718) 392-0146

Recent Reviews

ganesh bista

Wrost Custumar service at night time??

Dawood Masood

Vegetarian options: Quiet a few available …bagles donuts muffins wake up wrap egg and cheese hash browns

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Bagels

Lhamo L.

Worst experience after 4th time don't go anymore service is like they giving a free food attitude employee

Pat P.

i want to update my january 2023 review,i want to list the names of the workers that are so freindly , know what you are ordering as you walk in the door. i wish i could come here daily. but 2 times a week is great from the manager NILUFATO THE WORKERS RATNA,RUMIKADERAFSANA. THANKS FOR BEING SO WONDERFUL.

Tea

Title: Latte coffee tasted like dishwashing soap?I went to use the Rewards and Offers and chose the get Donut for $1 if you buy a Med or Lrg Coffee so I ordered the Latte and a glazed donut. An older man viewed the cart and I stated the donut was coming up at $1.79. He said, okay, no worries, I'll deduct the $0.79, is okay. Then I showed the same cart to another lady attendant and she was so rude, she stated it does not work with Latte. So I pulled the Terms and Condition and it does not state anything about Latte. She claimed oh yes, you cannot get it because the Latte includes a shot of expresso. The terms and conditions does not mension the exception to Latte it does exclude Expresso (name of coffee) and Iced Coffee type and another type. I tried to fight the battled but she mumbled something to the other employee in her language and she went to prepare the Latte; which already paid with the app. I asked for Almond milk but I don't know if she did. It was foamy and hot.So I leave the venue and started drinking it. I don't know what milk or what was in it but it tasted like Dawn soap. I started getting stomach pains as I got home,and threw the coffee out, full cup. Why did it taste like soap? My stomach got so inflated. Had to take something alleviate it.I'm not mad but honestly, all I really wanted was the donut; and I threw away a $5.00 coffee which kind sucks since I could not enjoy the coffee. Bad service and rude.My suggestion, taste the coffee before you leave, and do not go by the app. I will complain with the corporation as well. If the Latte, is not included or any Hot drink that is not Regular coffee in the T&,C then they should mention type of coffee by name and not have the attendant make assumptions.

Sami Addassi

The night staff are the worst.

Thomas Ryan

For a long time this was my local place for morning coffee. They are nice here and they are quick with the service.

Michelle Rodriguez

HORRIBLE service!!!! Don’t order from this Dunkin. I just ordered through UberEats and everything came like the hurricane dropped in. I ordered a wrap, 2 donuts and 2 drinks. The packaging was so careless that everything spilled on top of the other things I ordered. The coffee was only a quarter full. The bacon from the egg and cheese wrap came in so raw which is a safety hazard. The donuts were stale. What a waste of money. I posted a pic of what it looked like when it arrived.

ngawang Paldon

I asked for an ice cream for my daughter and it was so soft that in about 2 to 3 minutes it was like water. I thought ice cream is to eat not to drink. I was like maybe the freezer is broken. I went there next time since my daughter’s summer camp is in the area. It was the same soft ice cream so I said you know what I want my child to enjoy the ice cream so we had to go to a different location. Today I went there and it was the same . I know it’s not easy to scoop out a hard ice cream. I think it’s either the owner has set it to a lower temperature to save money on electricity which I doubt or it could be the workers trying to make it easier to scoop out the ice cream. Either ways today is my last day in this location. I don’t normally write reviews but the worker there was really and said something in Bengali which I couldn’t understand.

Ajay J.

I thought I would never write a review in my life but one of the worker M.D khan is the worst. I specifically told him small mini bagels and he gave me a bacon croissant. He accuses me of lying and telling me my sister that she change the order. I told him I don't eat meat and he said you order that's not my problem

Nyc Driver

I asked for a toasted everything bagel with Very Little cream cheese and I got a cold extra hard bagel with a massive amount of cream cheese!! They don’t even take your Dunkin app for points. Very poor customer service!! Will be skipping this location!

Pujan Pun

Very bad service

J Mera

Great service , fast and pleasant

Darren

Dude at was rude. Felt bad being there.

Darren Ng

Dude at was rude. Felt bad being there.

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