Stay away from this place. During lunch on Wednesday it took 25 minutes for my meal inside to be prepared. They are only interested in the drive-in guest. Oh my god, they were running meals outside every two minutes. They could care less about the inside sit-down guests. My meal was prepared so poorly. I will never come back here again. I will do my best to tell everyone in Mamaroneck to avoid this location. The owner needs to hire a secret shopper to observe how the crew is wrecking the business. Where is a Wendy's to put this location out of business.
Atmosphere: 2
Food: 2
Service: 1
Luis Suarez
Excellent McDonald's, very clean, very fresh food, elegant service, professional attention
Atmosphere: 5
Food: 5
Service: 5
Nick Colomo
dont uber from here they will mess up 90% of the time
Atmosphere: 1
Food: 1
Service: 1
Luigi T. Diaz TV
I ordered two McChickens, and they forgot one of them ?♂️Vegetarian options: Fries
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Chicken Mcnuggets, With Small Fries
Charlotte Brennan
half the ordering terminals were closed and no one was taking orders at the counter. and during the lunch rush too. food was good tho
Débora Santos
Is fast food, so we get what we pay.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Happy Meal
Jaime Olmeda
They're supposed to bring you your food when you order for "HERE" at the Kiosk but they don't. Girl at register has my food in a to go bag and is shouting out my order # as to which i had no knowledge of Bcuz receipt didn't print at the kiosk. So instead of a tray i was eating my cold food out of the bag. Yes i was given cold food on top of all that no napkins to wipe my hands or ketchup for fries. The place was really filthy. When I was leaving I decided to order a cappuccino. Girl at the register tells me there's no cappuccino but they have regular coffee. I asked for my refund and said that it should be removed from the menu if they don't want to make cappuccinos That's happened to me at numerous McDonald's already. But take my word this is by far the worst McDonald's i ever been to.Parking: Plenty spots to parkWheelchair accessibility: Easily accessible
Atmosphere: 1
Food: 1
Service: 1
James and Deirdre Davis
Food is always good, but after the remodel of the store, the service went downhill. They only use 1 cashier, and that one takes orders and also takes the food outside for curbside
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Mcnuggets
Oscar Allen
Fast food done right – a burst of flavor in every bite!
Michael Roberts
I am not sure if this is a real McDonalds or a knockoff using the trademarks. Either way, me and the kids had a good time. I got the McKing combo with onion rings, which was delicious. I did not appreciate the attention that the clown named Ronald Mcfondle gave my son, it was not funny, just weird. Next time, I will get my McKing meal at the drive thru.Vegetarian options: Lettuce and dragon fruitDietary restrictions: All the food is non GMO, except for the items that are GMO.Parking: The valet smelled like a fry cook. So when I got my Lamborghini back, it smelled of French friesKid-friendliness: Ronald McFondle should not be near kids.Wheelchair accessibility: They have a wheelchair stunt ramp in the play zone.
Despite being sick, I went and ordered food because my kids were asking for McDonalds today. I ordered online and picked up through the drive thru and went straight home only to find a sandwich missing from my order. I called but phone # is not working so I drove back to let them know that my order was missing a sandwich. Instead of apologies, I got dirty looks as if I was trying to scam them of a sandwich which really annoyed me. Instead of being suspicious, maybe they should have done a better job of fulfilling the order. I was sick and was forced to do the trip 2x.This is not the first time this has happened. Missing food and unfriendly crew
Michael Bridges
Lied to me about not having cheese when I clearly ordered a cheeseburgers not hamburgers. Dishonest and they do not have ethics here.
Atmosphere: 1
Food: 1
Service: 1
Chris K.
place closes at 4 am till 5 am was starving seen golden arches has always been my go to not anymore will not be going there anymore
Luz L
Today (08/20/23), I visited McDonald's at 1205 Old Post Rd and was disappointed by the experience. Upon ordering via a kiosk, the machine failed, and the interaction with the cashier, Celest, was far from pleasant. Her responses to us and other customers were often rude and dismissive. Our order was incorrect, and even a simple request for ketchup was met with an attitude. Unfortunately, the overall lack of courtesy and professionalism at this location marred what should have been an enjoyable meal. I would hesitate to recommend this particular McDonald's to others.
Stay away from this place. During lunch on Wednesday it took 25 minutes for my meal inside to be prepared. They are only interested in the drive-in guest. Oh my god, they were running meals outside every two minutes. They could care less about the inside sit-down guests. My meal was prepared so poorly. I will never come back here again. I will do my best to tell everyone in Mamaroneck to avoid this location. The owner needs to hire a secret shopper to observe how the crew is wrecking the business. Where is a Wendy's to put this location out of business.
Atmosphere: 2
Food: 2
Service: 1
Excellent McDonald's, very clean, very fresh food, elegant service, professional attention
Atmosphere: 5
Food: 5
Service: 5
dont uber from here they will mess up 90% of the time
Atmosphere: 1
Food: 1
Service: 1
I ordered two McChickens, and they forgot one of them ?♂️Vegetarian options: Fries
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Chicken Mcnuggets, With Small Fries
half the ordering terminals were closed and no one was taking orders at the counter. and during the lunch rush too. food was good tho
Is fast food, so we get what we pay.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Happy Meal
They're supposed to bring you your food when you order for "HERE" at the Kiosk but they don't. Girl at register has my food in a to go bag and is shouting out my order # as to which i had no knowledge of Bcuz receipt didn't print at the kiosk. So instead of a tray i was eating my cold food out of the bag. Yes i was given cold food on top of all that no napkins to wipe my hands or ketchup for fries. The place was really filthy. When I was leaving I decided to order a cappuccino. Girl at the register tells me there's no cappuccino but they have regular coffee. I asked for my refund and said that it should be removed from the menu if they don't want to make cappuccinos That's happened to me at numerous McDonald's already. But take my word this is by far the worst McDonald's i ever been to.Parking: Plenty spots to parkWheelchair accessibility: Easily accessible
Atmosphere: 1
Food: 1
Service: 1
Food is always good, but after the remodel of the store, the service went downhill. They only use 1 cashier, and that one takes orders and also takes the food outside for curbside
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Mcnuggets
Fast food done right – a burst of flavor in every bite!
I am not sure if this is a real McDonalds or a knockoff using the trademarks. Either way, me and the kids had a good time. I got the McKing combo with onion rings, which was delicious. I did not appreciate the attention that the clown named Ronald Mcfondle gave my son, it was not funny, just weird. Next time, I will get my McKing meal at the drive thru.Vegetarian options: Lettuce and dragon fruitDietary restrictions: All the food is non GMO, except for the items that are GMO.Parking: The valet smelled like a fry cook. So when I got my Lamborghini back, it smelled of French friesKid-friendliness: Ronald McFondle should not be near kids.Wheelchair accessibility: They have a wheelchair stunt ramp in the play zone.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Despite being sick, I went and ordered food because my kids were asking for McDonalds today. I ordered online and picked up through the drive thru and went straight home only to find a sandwich missing from my order. I called but phone # is not working so I drove back to let them know that my order was missing a sandwich. Instead of apologies, I got dirty looks as if I was trying to scam them of a sandwich which really annoyed me. Instead of being suspicious, maybe they should have done a better job of fulfilling the order. I was sick and was forced to do the trip 2x.This is not the first time this has happened. Missing food and unfriendly crew
Lied to me about not having cheese when I clearly ordered a cheeseburgers not hamburgers. Dishonest and they do not have ethics here.
Atmosphere: 1
Food: 1
Service: 1
place closes at 4 am till 5 am was starving seen golden arches has always been my go to not anymore will not be going there anymore
Today (08/20/23), I visited McDonald's at 1205 Old Post Rd and was disappointed by the experience. Upon ordering via a kiosk, the machine failed, and the interaction with the cashier, Celest, was far from pleasant. Her responses to us and other customers were often rude and dismissive. Our order was incorrect, and even a simple request for ketchup was met with an attitude. Unfortunately, the overall lack of courtesy and professionalism at this location marred what should have been an enjoyable meal. I would hesitate to recommend this particular McDonald's to others.
They messed up my order multiple
Service: 1