Arrived at 8:40 am appointment at 11am was done loading by 10:40amThey take you early if they are not busy otherwise they go by appointment
Dashdondov Sonomtseveen
Nice guys .. Very respectful. Took 30 min to load need appointment but if they are free then they load you early
Daniel Deluzio
Just wanted to stop by and share my experience. I’m currently a Food and Beverage manager at Honors Haven Retreat and Conference. More often than not, we end up doing a will call “pickup instead of delivery” to help control and keep as many of our staff and guests as safe as possible during the pandemic.Every time I arrive to the Middletown, NY depot I am ALWAYS greeted by friendly faces, high professionalism, and great customer service. From the super personal guy who actually helps with the order pickup, to the people in the back that help me with obtaining display items such as bar mats, napkin caddy’s, glasses, etc.I honestly prefer to do the 50min drive just for the positive experience. Seems like an awesome team!! Thanks Southern!
Sartaj Singh
Nice guys .. Very respectful. Took 1 hr to load need appointment but if they are free then they load you early
Jumper
Appointment 14:00, arrival 13:10, door 13:50. Start loading 14:00 check out 14:40. 2 trucks before me same time, very fast.
Janing Zhou
Wait for 5 hours to pick up load.told me the load not ready.I think it's my last time to come here.
mark krzyz
My pickup@ same location from BFY appointment needed but they will take care of it ASAP! Toke me 13h ahead of my scheduled appointment! Very nice and friendly people, fast 1h!
w c
Getting loaded here is very hit or miss. Need appointment, not FCFS. Friendly staff. Could be loaded quickly or be there 8 hours getting loaded. Lacking organization in shipping.
oscar hoya
Honestly the worst I've ever dealt with customer service I understand they supply and demand but they can't even supply what's demanded they treat a customer as if it's a privilege to order from them they make it impossible to want to deal with and I mean corporate most of the reps are amazing ppl that Shouldn't be put In the positions they are in cause corporate is to blind to have better ways of doing things.
Arrived at 8:40 am appointment at 11am was done loading by 10:40amThey take you early if they are not busy otherwise they go by appointment
Nice guys .. Very respectful. Took 30 min to load need appointment but if they are free then they load you early
Just wanted to stop by and share my experience. I’m currently a Food and Beverage manager at Honors Haven Retreat and Conference. More often than not, we end up doing a will call “pickup instead of delivery” to help control and keep as many of our staff and guests as safe as possible during the pandemic.Every time I arrive to the Middletown, NY depot I am ALWAYS greeted by friendly faces, high professionalism, and great customer service. From the super personal guy who actually helps with the order pickup, to the people in the back that help me with obtaining display items such as bar mats, napkin caddy’s, glasses, etc.I honestly prefer to do the 50min drive just for the positive experience. Seems like an awesome team!! Thanks Southern!
Nice guys .. Very respectful. Took 1 hr to load need appointment but if they are free then they load you early
Appointment 14:00, arrival 13:10, door 13:50. Start loading 14:00 check out 14:40. 2 trucks before me same time, very fast.
Wait for 5 hours to pick up load.told me the load not ready.I think it's my last time to come here.
My pickup@ same location from BFY appointment needed but they will take care of it ASAP! Toke me 13h ahead of my scheduled appointment! Very nice and friendly people, fast 1h!
Getting loaded here is very hit or miss. Need appointment, not FCFS. Friendly staff. Could be loaded quickly or be there 8 hours getting loaded. Lacking organization in shipping.
Honestly the worst I've ever dealt with customer service I understand they supply and demand but they can't even supply what's demanded they treat a customer as if it's a privilege to order from them they make it impossible to want to deal with and I mean corporate most of the reps are amazing ppl that Shouldn't be put In the positions they are in cause corporate is to blind to have better ways of doing things.
NOT a place to buy a bottle of wine or liquor.
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