I placed the order online one day before. I called the day of the delivery to confirm the time. When I went to pick up it was not ready. They were just starting to work on my order. That is not good customer service. They have three different address online for the same location. Very confusing and frustrating to place an order with Smashburger.Salad not really worth it.
Atmosphere: 1
Food: 2
Service: 1
Iggy Chiang
Friendly staff, good typical burger place. Kids meals $7, good value.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger, French Fries
SOUR PATCH
Lumi was amazing, great customer service and professionalism. Delicious food!!
My first time here & I am please with the Food & Warm Service!The Classic Burger was well made with the signature smash sauce and crispy sweet potato fries on the side.I will be visiting again!
Atmosphere: 5
Food: 5
Service: 5
Ethan Boyar
Good burgers. Manager Nelly is great, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Yenis Celis
Great food , great staff and very clean location.
Atmosphere: 5
Food: 5
Service: 5
Daniel Ng
Tasty burger and friendly staff
Food: 5
Service: 5
Ana Rodriguez
Great place, great atmosphere, Lumi is pleasant very nice. My son bought to Smashburger a life changing situation. I had not had a burger in 20 years. This was definitely the best burger place.
Atmosphere: 5
Food: 5
Service: 5
Mikhail Rodriguez
This place always does the job. Even took my mom who hadn't eaten a burger in over 20 years and she loved it so much now we come whenever we're in town. Lumi was chill on the register and made sure our order was right especially since I have a food allergy. Keep it up guys ??
AMAZING GROUP OF WORKERS AT THIS LOCATION. ALL OF THEM WORK TOGETHER TO SATISFY THE CUSTOMER INCLUDING MANAGEMENT. OUTSTANDING WORK ETHICS TO THE FULLEST.
Atmosphere: 5
Food: 5
Service: 5
DEE RUB
Clean,fast and efficient. The food wasn't as tasty as their Mamaroneck location but it hit the spot. It's the only "fast food" burger I'll eat nowadays.
Atmosphere: 3
Food: 4
Service: 4
Kellianne Wilbert
The FOH staff is very kind at this location but the cooks in the back do not understand what proper portion sizes are. I’m vegan and had to heavily modify a burger that I was already paying $12 for, so I paid extra for mushrooms on it. I received a laughably small amount for the $1.17 it was worth. Three little slivers of mushrooms on a burger. It wasn’t even a busy lunch rush at the time so there’s no excuse in my mind. Customers are not going to come back to locations that are stingy with already expensive food items. Sincerely, a hungry mushroom lover
Yvette A
All in all great place, good food. I went to the store and the same person that helped me at the register removed my number. I thought that was odd since the restaurant was empty.The fried brussel sprouts are surprisingly good.
Atmosphere: 5
Food: 5
Service: 5
Karen Hernandez
This place has the best burgers and fries but the best is the Brussel
I placed the order online one day before. I called the day of the delivery to confirm the time. When I went to pick up it was not ready. They were just starting to work on my order. That is not good customer service. They have three different address online for the same location. Very confusing and frustrating to place an order with Smashburger.Salad not really worth it.
Atmosphere: 1
Food: 2
Service: 1
Friendly staff, good typical burger place. Kids meals $7, good value.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger, French Fries
Lumi was amazing, great customer service and professionalism. Delicious food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Bacon Cheddar Burger Combo, Burger
My first time here & I am please with the Food & Warm Service!The Classic Burger was well made with the signature smash sauce and crispy sweet potato fries on the side.I will be visiting again!
Atmosphere: 5
Food: 5
Service: 5
Good burgers. Manager Nelly is great, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Great food , great staff and very clean location.
Atmosphere: 5
Food: 5
Service: 5
Tasty burger and friendly staff
Food: 5
Service: 5
Great place, great atmosphere, Lumi is pleasant very nice. My son bought to Smashburger a life changing situation. I had not had a burger in 20 years. This was definitely the best burger place.
Atmosphere: 5
Food: 5
Service: 5
This place always does the job. Even took my mom who hadn't eaten a burger in over 20 years and she loved it so much now we come whenever we're in town. Lumi was chill on the register and made sure our order was right especially since I have a food allergy. Keep it up guys ??
Atmosphere: 5
Food: 5
Service: 5
Really good experience
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
AMAZING GROUP OF WORKERS AT THIS LOCATION. ALL OF THEM WORK TOGETHER TO SATISFY THE CUSTOMER INCLUDING MANAGEMENT. OUTSTANDING WORK ETHICS TO THE FULLEST.
Atmosphere: 5
Food: 5
Service: 5
Clean,fast and efficient. The food wasn't as tasty as their Mamaroneck location but it hit the spot. It's the only "fast food" burger I'll eat nowadays.
Atmosphere: 3
Food: 4
Service: 4
The FOH staff is very kind at this location but the cooks in the back do not understand what proper portion sizes are. I’m vegan and had to heavily modify a burger that I was already paying $12 for, so I paid extra for mushrooms on it. I received a laughably small amount for the $1.17 it was worth. Three little slivers of mushrooms on a burger. It wasn’t even a busy lunch rush at the time so there’s no excuse in my mind. Customers are not going to come back to locations that are stingy with already expensive food items. Sincerely, a hungry mushroom lover
All in all great place, good food. I went to the store and the same person that helped me at the register removed my number. I thought that was odd since the restaurant was empty.The fried brussel sprouts are surprisingly good.
Atmosphere: 5
Food: 5
Service: 5
This place has the best burgers and fries but the best is the Brussel
Atmosphere: 4
Food: 5
Service: 5