I have ordered from this location a couple times over the past years & went tonight to try the new , limited time garlic stuffed crust. The customer service to pick up the food was pretty good, the guy getting my pizza and giving it to me was friendly and through to make sure I got the right order. The garlic stuffed crust was not amazing , but it was not bad.
Atmosphere: 5
Food: 4
Service: 5
William alberto Benítez Briceño
Well the truth is I called 1 hour and two minutes ago and I didn't get my order even though it is close to my house the service is terrible I always called to order but not anymore
Anya S.
pizza here is made fresh! Friendly service every time. The storefront is clean and clear of dust/flour like other papa John locations. Spectacular, will visit again soon!
Abdellahi Bouke
Worst customer service and experience rude
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pizza
Chavo D.
Stop making wings stick to pizza false advertisement my local pizzeria could make better boneless wings than this famous company
Andrea Green
This place is terrible. Do not eat from here. I went online and ordered a small pizza and boneless wings. The first time the driver came my order was completely wrong( no pizza and wrong chicken). I call the store and explain the situation, the manager sends a new order.. the second time the driver drops my food on the floor as soon as he opens the bag and just stands there looking at me as if I did something wrong. The driver then tells me he will bring me more chicken with no charge because he dropped it on the floor. An hour later I get a call from doordash and two young boys show up to my house and they are expecting me to pay, mind you the first driver already explained I would not need to spend anymore money. I call the store back because I am confused as to what is going on and the manager was no help. Not to mention my food was cold and dry. Please do not waste your time or money with these people. They clearly do not care about their customers.
Service: 1
Benjamin Omatiga
The delivery service was really good and cheese pizza perfectly met my expectations.
Reena patel
pizza wasn’t cook well … after i place an order pizza was ready in 6 mins . pizza was raw and sauces wasn’t fresh after i ate pizza my stomach get upset and had lots of stomach pain . i had to call doctor had to go to emergency. this place really need to improve quality .Vegetarian options: pizza wasn’t cook well … after i place order pizza was ready in 6 mins . pizza was raw and sauces wasn’t fresh after i ate that pizza my stomach get upset and had lots of stomach pain . i had to call doctor .
SubiLife_914
Horrible don’t order unless you want cold food
Onaika A.
The cashier is really nasty like she hates her job her customer service sucks I wouldn't recommend or go here... I keep trying to give papa' John a chance and everywhere I go there's someone just like that Smfh HORRIBLE CUSTOMER SERVICE PERFECT WAY TO LOSE BUSINESS!!!!!!!!!!!!!!!!!
HORRIBLE HORRIBLE HORRIBLE SERVICE!!! 2 hrs!!!! Waiting for delivery called multiple times for update and they had no clue what happen to my order. Never will order from here again
Hannah Kulishova
Fast delivery when I ordered on the company website. The works pizza is the best. Delivery was sooner than expected.Vegetarian options: Has vegetarian, and gluten free optionDietary restrictions: Gluten free option
Food: 5
Service: 5
Desi Mar
Went here twice while in NewRoc; the food was good; the service was goodParking: Parked right out front
Richard C.
The food is Delicious but the manager is rude and needs customer service training what a shame , but since I love the food I will just go to another Papa Johns
Mayra T.
worst place to order pizza from, first and last time I order here. Never received my order, driver was at the wrong location, called manager and said it was not his problem and nothing he can do to get my pizza. I had a email confirmAtkin of the order with correct address and still managed to go else where. Management sucks and do nothing to help you solve the issue instead curses at you.
I have ordered from this location a couple times over the past years & went tonight to try the new , limited time garlic stuffed crust. The customer service to pick up the food was pretty good, the guy getting my pizza and giving it to me was friendly and through to make sure I got the right order. The garlic stuffed crust was not amazing , but it was not bad.
Atmosphere: 5
Food: 4
Service: 5
Well the truth is I called 1 hour and two minutes ago and I didn't get my order even though it is close to my house the service is terrible I always called to order but not anymore
pizza here is made fresh! Friendly service every time. The storefront is clean and clear of dust/flour like other papa John locations. Spectacular, will visit again soon!
Worst customer service and experience rude
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pizza
Stop making wings stick to pizza false advertisement my local pizzeria could make better boneless wings than this famous company
This place is terrible. Do not eat from here. I went online and ordered a small pizza and boneless wings. The first time the driver came my order was completely wrong( no pizza and wrong chicken). I call the store and explain the situation, the manager sends a new order.. the second time the driver drops my food on the floor as soon as he opens the bag and just stands there looking at me as if I did something wrong. The driver then tells me he will bring me more chicken with no charge because he dropped it on the floor. An hour later I get a call from doordash and two young boys show up to my house and they are expecting me to pay, mind you the first driver already explained I would not need to spend anymore money. I call the store back because I am confused as to what is going on and the manager was no help. Not to mention my food was cold and dry. Please do not waste your time or money with these people. They clearly do not care about their customers.
Service: 1
The delivery service was really good and cheese pizza perfectly met my expectations.
pizza wasn’t cook well … after i place an order pizza was ready in 6 mins . pizza was raw and sauces wasn’t fresh after i ate pizza my stomach get upset and had lots of stomach pain . i had to call doctor had to go to emergency. this place really need to improve quality .Vegetarian options: pizza wasn’t cook well … after i place order pizza was ready in 6 mins . pizza was raw and sauces wasn’t fresh after i ate that pizza my stomach get upset and had lots of stomach pain . i had to call doctor .
Horrible don’t order unless you want cold food
The cashier is really nasty like she hates her job her customer service sucks I wouldn't recommend or go here... I keep trying to give papa' John a chance and everywhere I go there's someone just like that Smfh HORRIBLE CUSTOMER SERVICE PERFECT WAY TO LOSE BUSINESS!!!!!!!!!!!!!!!!!
Restaurantji Recommends
HORRIBLE HORRIBLE HORRIBLE SERVICE!!! 2 hrs!!!! Waiting for delivery called multiple times for update and they had no clue what happen to my order. Never will order from here again
Fast delivery when I ordered on the company website. The works pizza is the best. Delivery was sooner than expected.Vegetarian options: Has vegetarian, and gluten free optionDietary restrictions: Gluten free option
Food: 5
Service: 5
Went here twice while in NewRoc; the food was good; the service was goodParking: Parked right out front
The food is Delicious but the manager is rude and needs customer service training what a shame , but since I love the food I will just go to another Papa Johns
worst place to order pizza from, first and last time I order here. Never received my order, driver was at the wrong location, called manager and said it was not his problem and nothing he can do to get my pizza. I had a email confirmAtkin of the order with correct address and still managed to go else where. Management sucks and do nothing to help you solve the issue instead curses at you.