Super yummy and cool frozen dessert spot with self serve option in like 8 flavors! They have the standard issue, vanilla, chocolate, strawberry, original (tart) and mango, and then some fun ones like kiwi or Dune 2 (a fabulous coconut /tropical flavor with a kick)!! Then, of course, you must choose the fab mix-ins! For me, it was fresh blueberries with mochi (here they are multi-colored)!! A delish treat that really cooled me off!! Beware, it can get pricey!!
Claire L.
I love this place so it's unfortunate they have such unfriendly staff. I came in at 10:15 and noticed stools were all stacked up and the place looked closed so I checked with the cashier to confirm they were still open. All he said was "yes" so I made myself a cup- ended up having to pull a lid off one of the toppings (makes sense why it was shut, it's a Monday and he was starting to wrap up). The cashier then scoffed and barked at me that that specific topping was "already closed." I apologized immediately, said I didn't realize, and asked what time they close (thinking maybe 10:30 on mondays?) and he said 11. While I find it unreasonable to "close" a topping 45 minutes before store closing, I honestly wouldn't have opened the lid had he even mentioned it. I just wanted some ice cream and chocolate. As an effort to justify this comment he argued "it's just me by myself here." I was not giving the guy a hard time, nor did I mean to use something that was already "closed." I completely understand being alone on the job and if he was in ANY way busy I would have been patient and understanding. I was the only customer in the store and he simply became pissed when I wasn't following his imaginary rules. It makes sense to have just one person on for the last hour of service on a Monday night, but it seems this employee can't handle working alone and keeping the store actually open during open hours. 40 minutes to close down an ice cream shop and he can't wipe down some Reese's crumbs without taking it out on some innocent patrons.
Jamie K.
2 stars because the Froyo is fine and a great array of toppings. The loss of stars are due to the girl working on Saturday night - December 2nd) who death glared me and didn't wash the scooper at first when I kindly requested a new one because there was hair wrapped around the spoon. She eventually rinsed it but didn't swap it out or change the topping container so there's probably still hair up in there. Needless to say, I passed on the hazelnut crunch topping.
maria
The toppings had no lid on it so they were all dry and looking dirty, the strawberries for example looked like it was from 3 weeks ago, plus they had like 3 broken froyo machines. $18 for 2 cups of ice cream with dry tasteless toppings, the only good thing was the frozen yogurt.
Atmosphere: 2
Food: 3
Service: 2
Elizabeth R.
This location ROCKS. I feel like the toppings are always stocked and the people are always super nice. Some yogurt comes out like kinda watery but most are good. All the best flavors and they're always available 10/10
Simone H
I love coming by for a sweet treat after dinner. Super affordable if you don’t pile up on toppings! My favorite is the mango sorbet but sample cups are always within reach if you wanna try something new. If you’re coming after 10pm be prepared to walk for seating because it’s usually packed inside
Ariana Teng
I go here very often, and yesterday I tried the new pumpkin pie flavor. I was blown away!! This is my favorite fro-yo place in the city & such good vibes whenever I hang out there w friends :-)
Gilad Levy
rhe froyo was tasty but there are no fruits and it was very dirty all over
Patrick T.
I went here today for a deal with NYU and restaurant week, and it always tastes so delicious! I will say the froyo was a little bit more liquidy than normal. Like it was still super good but just not as perfect as it sometimes is. I think the toppings are good but I feel like other froyo places do have better options. Altogether, the service was really quick and the cashier was super friendly. It's so cute in there too, but I took mine to go because it's so hot out and i wanted to enjoy it in the sun!!
Crystal Neal
The ice cream here is amazing and the service is always great. They have so many flavors to pick from too. I highly recommend trying them out.
The frozen yogurt was amazing, cleanest 16 handles I’ve ever been to. Shout out to Jordyn for her great customer service! Will visit again!
Hailey S.
16 Handles is the perfect summer treat!They have a variety of yummy flavors to choose from, and also offer Gluten Free, Fat Free, Low Fat, Dairy Free, Vegan, No Sugar Added, Artisan, and Ice Cream (it will be listed on the machine).Once you've filled up own cup, you can head to the toppings buffet to add your favorite toppings and drizzles, before you check out. Keep in mind prices vary by weight, so the more you add, the more costly it will be. However, I find the prices here to be pretty decent. I've always paid between $6-$12 here, so it just depends on how much of a sweet tooth you have at the moment! They are located in a number of states, with a handful of those located across NYC and Jersey. So make sure to check ahead to see which is the closest to you!
Zachary Quintero
This 16 Handles location offered so many different flavors! The birthday cake flavor was amazing. Overall, the customer service was great, employee Jordan was very welcoming towards my sister and I. She helped my sister pick her flavor and she enjoyed it so much. We will be coming back soon since we just moved back here!
Liza Febo
Such a wonderful establishment. A great place for dessert in the East Village, just wished I came here sooner. Along with that, I've had great help from one of your workers, Jordan. Polite and assisted me when I needed help. Definitely coming back because of that.
Melany Fernandez
It was my first time at 16 handles and it was a great experience! An employee named Jordyn helped me try out a variety of flavors. This location also has a great selection of toppings to pick from! Highly recommended!
Super yummy and cool frozen dessert spot with self serve option in like 8 flavors! They have the standard issue, vanilla, chocolate, strawberry, original (tart) and mango, and then some fun ones like kiwi or Dune 2 (a fabulous coconut /tropical flavor with a kick)!! Then, of course, you must choose the fab mix-ins! For me, it was fresh blueberries with mochi (here they are multi-colored)!! A delish treat that really cooled me off!! Beware, it can get pricey!!
I love this place so it's unfortunate they have such unfriendly staff. I came in at 10:15 and noticed stools were all stacked up and the place looked closed so I checked with the cashier to confirm they were still open. All he said was "yes" so I made myself a cup- ended up having to pull a lid off one of the toppings (makes sense why it was shut, it's a Monday and he was starting to wrap up). The cashier then scoffed and barked at me that that specific topping was "already closed." I apologized immediately, said I didn't realize, and asked what time they close (thinking maybe 10:30 on mondays?) and he said 11. While I find it unreasonable to "close" a topping 45 minutes before store closing, I honestly wouldn't have opened the lid had he even mentioned it. I just wanted some ice cream and chocolate. As an effort to justify this comment he argued "it's just me by myself here." I was not giving the guy a hard time, nor did I mean to use something that was already "closed." I completely understand being alone on the job and if he was in ANY way busy I would have been patient and understanding. I was the only customer in the store and he simply became pissed when I wasn't following his imaginary rules. It makes sense to have just one person on for the last hour of service on a Monday night, but it seems this employee can't handle working alone and keeping the store actually open during open hours. 40 minutes to close down an ice cream shop and he can't wipe down some Reese's crumbs without taking it out on some innocent patrons.
2 stars because the Froyo is fine and a great array of toppings. The loss of stars are due to the girl working on Saturday night - December 2nd) who death glared me and didn't wash the scooper at first when I kindly requested a new one because there was hair wrapped around the spoon. She eventually rinsed it but didn't swap it out or change the topping container so there's probably still hair up in there. Needless to say, I passed on the hazelnut crunch topping.
The toppings had no lid on it so they were all dry and looking dirty, the strawberries for example looked like it was from 3 weeks ago, plus they had like 3 broken froyo machines. $18 for 2 cups of ice cream with dry tasteless toppings, the only good thing was the frozen yogurt.
Atmosphere: 2
Food: 3
Service: 2
This location ROCKS. I feel like the toppings are always stocked and the people are always super nice. Some yogurt comes out like kinda watery but most are good. All the best flavors and they're always available 10/10
I love coming by for a sweet treat after dinner. Super affordable if you don’t pile up on toppings! My favorite is the mango sorbet but sample cups are always within reach if you wanna try something new. If you’re coming after 10pm be prepared to walk for seating because it’s usually packed inside
I go here very often, and yesterday I tried the new pumpkin pie flavor. I was blown away!! This is my favorite fro-yo place in the city & such good vibes whenever I hang out there w friends :-)
rhe froyo was tasty but there are no fruits and it was very dirty all over
I went here today for a deal with NYU and restaurant week, and it always tastes so delicious! I will say the froyo was a little bit more liquidy than normal. Like it was still super good but just not as perfect as it sometimes is. I think the toppings are good but I feel like other froyo places do have better options. Altogether, the service was really quick and the cashier was super friendly. It's so cute in there too, but I took mine to go because it's so hot out and i wanted to enjoy it in the sun!!
The ice cream here is amazing and the service is always great. They have so many flavors to pick from too. I highly recommend trying them out.
Restaurantji Recommends
The frozen yogurt was amazing, cleanest 16 handles I’ve ever been to. Shout out to Jordyn for her great customer service! Will visit again!
16 Handles is the perfect summer treat!They have a variety of yummy flavors to choose from, and also offer Gluten Free, Fat Free, Low Fat, Dairy Free, Vegan, No Sugar Added, Artisan, and Ice Cream (it will be listed on the machine).Once you've filled up own cup, you can head to the toppings buffet to add your favorite toppings and drizzles, before you check out. Keep in mind prices vary by weight, so the more you add, the more costly it will be. However, I find the prices here to be pretty decent. I've always paid between $6-$12 here, so it just depends on how much of a sweet tooth you have at the moment! They are located in a number of states, with a handful of those located across NYC and Jersey. So make sure to check ahead to see which is the closest to you!
This 16 Handles location offered so many different flavors! The birthday cake flavor was amazing. Overall, the customer service was great, employee Jordan was very welcoming towards my sister and I. She helped my sister pick her flavor and she enjoyed it so much. We will be coming back soon since we just moved back here!
Such a wonderful establishment. A great place for dessert in the East Village, just wished I came here sooner. Along with that, I've had great help from one of your workers, Jordan. Polite and assisted me when I needed help. Definitely coming back because of that.
It was my first time at 16 handles and it was a great experience! An employee named Jordyn helped me try out a variety of flavors. This location also has a great selection of toppings to pick from! Highly recommended!