The cakes are delicious but they are never on time with their order. Not even if you come 1 hour after your pick up time.
Atmosphere: 2
Food: 4
Service: 2
Ruby Rubio
The best Dominican cake in town.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Tres Leches Cake, Crema
Ninoska Almeida
The desserts are a delight ?
Atmosphere: 4
Food: 5
Service: 4
Yuseph Ramon
Very good cakes, I love them but sometimes when I place my orders for a specific time I always have to wait longer than usual, they should be a little more organized with respect to that. They also sometimes make very very sweet cakes, one day normal and another day sweeter….
Atmosphere: 3
Food: 3
Service: 2
Messiah 666
Everything is very good, excellent, but it is damaged by the women who are answering the phone and taking orders, they have a horrible vocabulary without any type of education, they should employ people who are a little more qualified oh, Allan attended a school and how is that They are charging you $5 in taxes for making a deposit through Chase Bank Zelle
Service: 1
Anais Guzman
The people who work there have no idea what's going on I went in to buy a pinaple cake I was told 10 minutes and waited over an hour also seen cakes being damages due to carelessness they should have some one take orders someone give orders and get more organized terrible
Atmosphere: 3
Service: 1
hilda williams
You get better luck going than calling . Goos pricesParking: Is washington heights so that means parking is nom existanceWheelchair accessibility: There is a ramp
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tres Leches Cake, Dominican Cake with Caramel Filling
Cristina Veras
I ORDERED A HEART CAKE AND RECEVIED A CIRCLE IT LOOKED OLD AND TASTED OLD AS WELL I ASKED THE WORKERS TO PLEASE ADD HER NAME TO THE CAKE AND WAS TOLD THAT I HAD TO WAIT 30 MINUTES VERY RUDE!!!!!!
Atmosphere: 1
Food: 1
Service: 1
asusena martinez
The cakes are one of a kind. But they hold by far the worst customer service ever!! Some of the girls in front are just RUDE, especially the ones that answer the phone. Very unprofessional, and do not depend for them to be ready on time.
Service: 1
Recommended dishes: Birthday Cake
Pamela Salas
The Worst shelf, very bad service, the employees don't pay attention to you, don't go there, the place is horrible.
The worst cake I have ever eaten. Too dry and they don't make the cake as you ask for.A waste of time and money. The staff needs to work on making themselves more customer friendly.They tell you to be there at a certain time and they don't ask you to give them more time. To leave you waiting.
Seems like an authentic Dominican bakery but VERY disappointing. The cake was dense and very dry. Definitely missing the Dominican vanilla and the lime zest that makes Dominican cake unique. The crema de leche filling was old. The frosting was good but over whipped because it was hard when I picked up the cake at noon.
Atmosphere: 2
Food: 1
Service: 1
Yeimy Dhariana Carvajal Troncoso
Excellent flavor, but very bad customer service, the work environment is also very tense, they disrespect the customer from the call and when the customers are in the bakery it is even worse.
Atmosphere: 2
Food: 5
Service: 2
carolina perez
Wheelchair accessibility: Ramp is available
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tres Leches Cake, Pineapple Cake
JOHNXEL
Very bad service, I ordered a cake to be made at this place and they didn't do it, they missed placing the order and the employees give very bad treatment
The cakes are delicious but they are never on time with their order. Not even if you come 1 hour after your pick up time.
Atmosphere: 2
Food: 4
Service: 2
The best Dominican cake in town.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Tres Leches Cake, Crema
The desserts are a delight ?
Atmosphere: 4
Food: 5
Service: 4
Very good cakes, I love them but sometimes when I place my orders for a specific time I always have to wait longer than usual, they should be a little more organized with respect to that. They also sometimes make very very sweet cakes, one day normal and another day sweeter….
Atmosphere: 3
Food: 3
Service: 2
Everything is very good, excellent, but it is damaged by the women who are answering the phone and taking orders, they have a horrible vocabulary without any type of education, they should employ people who are a little more qualified oh, Allan attended a school and how is that They are charging you $5 in taxes for making a deposit through Chase Bank Zelle
Service: 1
The people who work there have no idea what's going on I went in to buy a pinaple cake I was told 10 minutes and waited over an hour also seen cakes being damages due to carelessness they should have some one take orders someone give orders and get more organized terrible
Atmosphere: 3
Service: 1
You get better luck going than calling . Goos pricesParking: Is washington heights so that means parking is nom existanceWheelchair accessibility: There is a ramp
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tres Leches Cake, Dominican Cake with Caramel Filling
I ORDERED A HEART CAKE AND RECEVIED A CIRCLE IT LOOKED OLD AND TASTED OLD AS WELL I ASKED THE WORKERS TO PLEASE ADD HER NAME TO THE CAKE AND WAS TOLD THAT I HAD TO WAIT 30 MINUTES VERY RUDE!!!!!!
Atmosphere: 1
Food: 1
Service: 1
The cakes are one of a kind. But they hold by far the worst customer service ever!! Some of the girls in front are just RUDE, especially the ones that answer the phone. Very unprofessional, and do not depend for them to be ready on time.
Service: 1
Recommended dishes: Birthday Cake
The Worst shelf, very bad service, the employees don't pay attention to you, don't go there, the place is horrible.
Restaurantji Recommends
The worst cake I have ever eaten. Too dry and they don't make the cake as you ask for.A waste of time and money. The staff needs to work on making themselves more customer friendly.They tell you to be there at a certain time and they don't ask you to give them more time. To leave you waiting.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Birthday Cake, Guava Dominican Cake, Crema
Seems like an authentic Dominican bakery but VERY disappointing. The cake was dense and very dry. Definitely missing the Dominican vanilla and the lime zest that makes Dominican cake unique. The crema de leche filling was old. The frosting was good but over whipped because it was hard when I picked up the cake at noon.
Atmosphere: 2
Food: 1
Service: 1
Excellent flavor, but very bad customer service, the work environment is also very tense, they disrespect the customer from the call and when the customers are in the bakery it is even worse.
Atmosphere: 2
Food: 5
Service: 2
Wheelchair accessibility: Ramp is available
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tres Leches Cake, Pineapple Cake
Very bad service, I ordered a cake to be made at this place and they didn't do it, they missed placing the order and the employees give very bad treatment