Over priced tiny cupcakes, A dozen for $22 is ridiculous. They chose the favorites for you. Never again will I spend money here
Wendy G.
Do NOT order anything from this store for delivery. I ordered cupcakes for my friend to congratulate her on her new job. I specified 04/03 delivery between 5-7pm. Sure enough, there was no delivery. I called at least 15 times the next day to see if we could send ASAP and no answer. I sent around 4 emails, and no answer. Finally I went into the store around 5:00 pm and showed the person there my email with proof of payment and confirmation and she said "wow we must have had a system issue" . I said, so after not reaching anyone all day, here I am with proof of purchase, so please just send the cupcakes now. Her response was "Sorry I cant, you have to wait for an email from customer service.CANT MAKE THIS UP!!! Finally this evening I got an email from customer service asking if I wanted a refund or a new delivery time.Entirely frustrating experience and disappointing to say the least.Plenty of amazing bakeries on UWS who will deliver as promised and if they do have a system glitch, I would expect anyone would make it right on the spot and NEVER tell a customer she has to wait for an email from customer service.
Lindsay B.
Very disappointed. $37 for 25 bite size cupcakes and you can no longer pick your flavors. Cupcakes all have similar bases with the exception of one or two and frostings are very sweet and some are gritty.
Maximus D.
Worst customer service I've ever experienced especially with a small local business such as they are in NYC. They could fulfill an order for delivery to for a very important organization and did not return numerous calls, email attempts. It's been over 2wks and they still have not responded. Needless to say they charged my account of course. There are plenty of other baked goods company, said I would rather deal with then this one. If you can rate in negative stars, I would.
Kimberly Diaz
i loved coming here with my friends. amazon cupcakes 10/10
Susan Poon Chung
Baked by Melissa shops are all so cute and inviting. I was able to make my order online without issue, and come in and pick up without delay. I brought them to a friend's house for snack and dessert, everybody loved them!
Shannon Roth
Bite size cupcakes with a full size price. Ours were stale. Obviously baked and frozen. Don't risk the disappointment.
Benjamin Tilton
Absolutely delicious and perfect for bringing to celebrations for sharing. Loved the Halloween seasonal flavors.
I love this concept! Bite-sized cupcakes. After all, cupcakes can be messy. They come as few as a six pack and quantities increase. You can eat the cupcake in one bite! I sampled a chocolate one. Very rich and the icing was good. A guilt-free way to enjoy a sweet treat!
Gillian O'Driscoll
Spent two days trying to buy these. They say if you are not based in the US you have to use Paypal. But after repeated tries, it turns out they don't accept payments from Paypal accounts outside of US. So you have to call for two days to get a customer rep to call you back to place an order by phone with your credit card. Then, they say that even though the delivery address is 13 minutes from their store they won't do local delivery because the address (Columbia University) is 4 blocks past the Manhattan border; they don't deliver to "Harlem". :(
Cheryl P.
I've seen these cupcakes around for what feels like forever and finally picked up a 25-pack ($46) for a recent special occasion:) The gluten-free version contains 6 flavors: birthday cake, caramel, cinnamon, tie-dye, red velvet, and triple chocolate. My favorites were probably the caramel and triple chocolate, which both had really tasty stuffing inside and the chocolate quinoa brittle had the perfect crunch. They're definitely bite-sized treats that are on the pricier end but my family definitely enjoyed how whimsical and cute these cupcakes were! The location on the UWS is pretty small but very clean and service was so friendly. I was able to order online and choose same-day pick-up, which was convenient. My only wish is that hopefully they can introduce a few more unique flavors in the gf pack once in a while :')
Tahnee Hill-Wood
This is my go to place for bite size cup cake treats for school events.
Lara Cakir
Scrumptious cupcakes! Love buying some sets for special occasions.
Cupcakes are
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Happy Birthday Cupcakes & Candles
Can't go wrong.
Over priced tiny cupcakes, A dozen for $22 is ridiculous. They chose the favorites for you. Never again will I spend money here
Do NOT order anything from this store for delivery. I ordered cupcakes for my friend to congratulate her on her new job. I specified 04/03 delivery between 5-7pm. Sure enough, there was no delivery. I called at least 15 times the next day to see if we could send ASAP and no answer. I sent around 4 emails, and no answer. Finally I went into the store around 5:00 pm and showed the person there my email with proof of payment and confirmation and she said "wow we must have had a system issue" . I said, so after not reaching anyone all day, here I am with proof of purchase, so please just send the cupcakes now. Her response was "Sorry I cant, you have to wait for an email from customer service.CANT MAKE THIS UP!!! Finally this evening I got an email from customer service asking if I wanted a refund or a new delivery time.Entirely frustrating experience and disappointing to say the least.Plenty of amazing bakeries on UWS who will deliver as promised and if they do have a system glitch, I would expect anyone would make it right on the spot and NEVER tell a customer she has to wait for an email from customer service.
Very disappointed. $37 for 25 bite size cupcakes and you can no longer pick your flavors. Cupcakes all have similar bases with the exception of one or two and frostings are very sweet and some are gritty.
Worst customer service I've ever experienced especially with a small local business such as they are in NYC. They could fulfill an order for delivery to for a very important organization and did not return numerous calls, email attempts. It's been over 2wks and they still have not responded. Needless to say they charged my account of course. There are plenty of other baked goods company, said I would rather deal with then this one. If you can rate in negative stars, I would.
i loved coming here with my friends. amazon cupcakes 10/10
Baked by Melissa shops are all so cute and inviting. I was able to make my order online without issue, and come in and pick up without delay. I brought them to a friend's house for snack and dessert, everybody loved them!
Bite size cupcakes with a full size price. Ours were stale. Obviously baked and frozen. Don't risk the disappointment.
Absolutely delicious and perfect for bringing to celebrations for sharing. Loved the Halloween seasonal flavors.
Restaurantji Recommends
I love this concept! Bite-sized cupcakes. After all, cupcakes can be messy. They come as few as a six pack and quantities increase. You can eat the cupcake in one bite! I sampled a chocolate one. Very rich and the icing was good. A guilt-free way to enjoy a sweet treat!
Spent two days trying to buy these. They say if you are not based in the US you have to use Paypal. But after repeated tries, it turns out they don't accept payments from Paypal accounts outside of US. So you have to call for two days to get a customer rep to call you back to place an order by phone with your credit card. Then, they say that even though the delivery address is 13 minutes from their store they won't do local delivery because the address (Columbia University) is 4 blocks past the Manhattan border; they don't deliver to "Harlem". :(
I've seen these cupcakes around for what feels like forever and finally picked up a 25-pack ($46) for a recent special occasion:) The gluten-free version contains 6 flavors: birthday cake, caramel, cinnamon, tie-dye, red velvet, and triple chocolate. My favorites were probably the caramel and triple chocolate, which both had really tasty stuffing inside and the chocolate quinoa brittle had the perfect crunch. They're definitely bite-sized treats that are on the pricier end but my family definitely enjoyed how whimsical and cute these cupcakes were! The location on the UWS is pretty small but very clean and service was so friendly. I was able to order online and choose same-day pick-up, which was convenient. My only wish is that hopefully they can introduce a few more unique flavors in the gf pack once in a while :')
This is my go to place for bite size cup cake treats for school events.
Scrumptious cupcakes! Love buying some sets for special occasions.