Dunkin'

1602 2nd Ave, New York
(646) 381-2422

Recent Reviews

Josh Friedman

Mina fixed my order after a glitch in the app. Orders are always made on time here with a smile.

Brian A. Delgado

Awa is amazing

Kayla Angelique

This one is for the lady behind the mobile pickup counter. I walked in to pick up the 2 coffees I ordered. I asked her for a tray to put the coffees on and she gave me the nastiest look ever!!! I asked her “what’s up with the look?” The tray was right there at the tip of her nose and she looked at me like she doesn’t even know why she had to come to work! Girl if ur that unhappy stay home! Dunkin u need to give your peeps some customer service training. It takes only 1person’s ugly personality to bring your company down. Such an ugly creature!!!!

Daniel Donnelly

Does the trick. Doughnuts pricey but worth it. You can plum suck the cream right out of ‘em and fling the emptied husks to the nearby squirrels. Coffee’s good to boot, especially when taken intravenously.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Donuts

Tom

Sort of a strange seating situation and everyone seems to be on the phone through AirPods while working. Drinks were filled 3/4 of an inch from the brim.

Atmosphere: 4

Food: 4

Service: 4

Nicholas M.

Absolute worst dunkin, looks new, worst employees and rude service. They don't honor any deals and the food is usually under cooked. The ambiance is terrible and the store is pretty dirty if you look closely. I recommend a different location!

Tim Keegan

Super quick service. And free

Atmosphere: 5

Food: 5

Service: 5

Jeesun B

The staff at this place is incredibly rude! I've been there twice, and both times they were chatting away forever, even when they recognized me. Today, the staff was doing something and came to help me very late. I was the only customer there, and to make things worse, she didn't use paper to put the donuts in the bag. I wouldn't recommend visiting this place. There are plenty of Dunkin' Donuts around that are much better.

VioAnne

Service was good and it is here that I at the best and possibly freshest sausage, egg and cheese on croissant sandwich I’ve had in my Dunkin’ life. ?Sorry I started munching before taking the pic

Andres El Rey

This dunkin donuts would be good but there is one employee that brings this place down. It's a lady worker I don't know if she is friends with management or his wife but she is extremely rude and does whatever she wants. She never opens the store on time and always has a attitude.

Derek Carey

Doors closed 30 minutes before closing hours but that didn’t stop them from taking my money for the order I can’t pick up anyways.

Tom Olson

Beware, store has unreliable closing hours. I placed an order a little after 5, expecting since they closed at 6pm according to their app and store decal. Was brushed off by employees when I arrived at 5:10pm, so had to reach out to customer service.I've had mixed experiences with this store. It's a good store but operates on its own schedule. If you need something in the middle of their business hours they work pretty well. Mid-mornings (with my experience) usually provide the most reliable service.They also do have slightly higher prices, though that's pretty transparent in their app and likely based on its proximity to the subway.TL;DR, decent midday store for getting Dunkin in a pinch, there are others nearby though. If you want something closer to their closing time go to a 24hr store instead.

Atmosphere: 3

Food: 4

Service: 3

Jedi Wizard

Bagel tasted like burnt plastic and rubber. I feel so bad for wasting so much money here.

Jacob Prig

Go to a different Dunkin’ Donuts, iterally DOUBLE PRICED every item rude customer service. And they told me to my face they’re over pricing on purpose.

Lizardwizard

Honestly? It's.. Alright. It's not a particularly "oh my god best day ever!" Experience. It's.. just a Dunkin Donuts. I like it but I don't recommend D'D if you're gonna make large orders. Not alot of seating either. Coffee is good though.

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