Dunkin'

4030 Broadway, New York
(212) 923-2222

Recent Reviews

Erik Anderson

Hard donuts bright and early (6:30 AM) in the morning.

Atmosphere: 5

Food: 1

Service: 4

Yudelka Rodriguez

The donuts were good, fast service.

Joshua

I love this place near and never a complaint. They get it right

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

francisca pina

Wonderful customer services.Wheelchair accessibility: At the main entrance.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Ary S.

The most disgusting coffee I've ever had! I had to undo the lid because it tasted like ginger tea. Basically water with hints of spice.

Гульназ Ахметзянова

I ordered a medium-sized iced cappuccino with whole milk, but they ended up making a hot cappuccino instead. I thought it's fine and decided to take it. As I walked away, I realized they used almond milk, and it's not even a cappuccino – it's just black coffee. To make matters worse, I paid $6 for it.

Atmosphere: 3

Service: 1

Terrence

Very nasty manager always making fun of customers anyway I went to order small hot water they normally rang it up 54 cents all they sudden they charge double from two weeks ago make matters worse since it's raining I bring 65 cents the manager let me go but she was extreme nasty snobby young girl look no older than 21 yet she works n Dunkin always have Gucci glasses on &gonna put me down do yourself a favor go to the other location they always slow not enough people

Atmosphere: 1

Service: 1

cathy mastache

If i can give this place 0 stars I would. The worst customer service on a wednesday evening . Wouldn’t replace a drink even though we know what our drink should taste like because always buy from other dunkin’ donuts. Charge $1.20 for a cup of ice . They don’t know what they’re doing. Ordered a matcha with cold foam and got sweetener instead enough sugar to give me diabetes !!!!! matcha was not dissolved !!!!!! They would not fix or replace my drink… Going to walk a few more blocks to starbucks instead !

Atmosphere: 1

Food: 1

Service: 1

Ali Zeeshan

Very bad service at this location. The staff making the food apparantly skips the numbers for their friends while making us all wait in line.Also, she didn't change gloves between handling bacon and other orders causing cross contamination.Edit: the food was so bad and stale that my kid didn't even eat it.STAY AWAY FROM THIS PLACE.

Atmosphere: 1

Food: 1

Service: 1

ML ML

I love that this Dunkin has decaf iced coffee. The service is always great and they make my coffee just the way I like it.

Atmosphere: 5

Food: 5

Service: 5

Remi S.

Great service even when they're busy with the morning rush. The hash browns are my go to on the run.

Gloria Kaiser

The coffee is always good a and fresh and the donuts are to die for.

Zachary

Usually, this place is decent, however yesterday was ridiculous. I placed an order for a carrot cake muffin through the app at around 6:55pm. I got there and it wasn’t there, there was a guy behind the register and a woman making the one drink she had then she was free. The guy behind the register was dealing with an absurdly rude and nasty customer and the cashier was trying to mess with that customer by breaking down his change into small coins and taking his time. This lasted over 15 minutes and I had to wait that long because the cashier decided to annoy this one customer at the expense of others. Plus the muffin didn’t have the topping it usually comes with because he claimed they were out (which is fine). Don’t make other customers wait because you wanna be petty. I’m all for you making life a mess for the customers that treat you bad, but you could have had the woman get me my muffin or better yet made the other wait longer while he got my product. It shouldn’t have taken 20 minutes. And to make it worse, he made me pull up my order number when the ticket was right in front of him.

Helen M. Espinal

They are very friendly and make great coffees.Kid-friendliness: Everything time I go with my toddler in the afternoons the guy is always friendly and talks to my daughter.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Iced Latte, Egg and Cheese, Muffins, Plain Stuffed Bagel Minis, Dunkin' Refreshers, Hazelnut Iced Coffee, Donuts, Munchkins Donut Hole Treats

Helen M. Suarez

They are very friendly and make great coffees.Kid-friendliness: Everything time I go with my toddler in the afternoons the guy is always friendly and talks to my daughter.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Iced Latte, Egg and Cheese, Muffins, Plain Stuffed Bagel Minis, Dunkin

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