Ordered a pizza with clear special insurrections. Not only did they give me an incorrect order,they refused to let me know they weren't able to follow the instructions and were not apologetic about it. Save your time and money - there are better pizza places nearby
Atmosphere: 1
Food: 1
Service: 1
Lindsay Feinstein
I placed an order with Uber eats for a pasta, salad, and pizza. When I received the order the pizza was not there so I reported it to Uber eats and they gave me a credit for the entire meal. The Uber driver came back to my place to tell me that he never picked up the pizza from the restaurant so I proceeded to call the restaurant and explain to them why they weren't getting paid for the entire order and the person at the restaurant literally hung up on me. How rude. Don't ever order from here because the people are extremely rude!
Mitesh Lakhani
Vegetarian options: Jain sauce
Atmosphere: 3
Food: 5
Service: 5
David
Low quality ingredients and not very good.It’s open late which might be the only thing to their benefit but… the pizza is just not very good. I got a cheese slice and something just tasted weird and off about it - maybe the oil they used. There’s a number of dollar slices in the city that taste better than this. And I got penne ala vodka which was also just not very good. All the food was just disappointing and subpar and I wouldn’t recommend. There’s just no reason to go here when there’s so many better options in the city. This place just kind of sucks.
Atmosphere: 1
Food: 1
Service: 1
Alex Saralegui
I recently moved to NYC on the same block as La Rustica. I’d ordered from them before on Slice and thought it was great pizza. I walked in tonight and ordered a pizza - they charged me $30 (vs. $18 advertised on Slice). When I confronted them, they became very awkward and refunded me $4 (still not what they advertised?) - it felt very dishonest that they’d tried to charge me so much more in case I didn’t notice. Loved the pizza but will not be my go-to - make sure you are careful to check what they charge you.
Atmosphere: 2
Food: 3
Service: 1
Brenduh M.
I ordered the baked ziti which was very fresh and delicious. I'm looking forward to ordering other different dishes from them.
E B.
I'm not sure why this place has such bad reviews. My roommates and I live right around the corner from here. We have ordered pizza from here several times. Granted we have only tried 2 of the items, which are the regular cheese pizza and the grandma pizza. But the items we have tried have both been excellent each time. The service is also good, and the employees are friendly. Never had any issues here.
Tim Recchion
Ordered 4 pizzas for a party and received pancakes and bacon
Atmosphere: 1
Food: 1
Service: 1
Tim Recchion
Ordered 4 pizzas for a party and received pancakes and bacon instead. Poor customer service and never received my correct order.
Timothy R.
Ordered 4 pizzas for a party and received pancakes and bacon instead. Poor customer service and never received my correct order.
Definitely my favorite pizza joint in the UES. The crust is immaculate! It is crispy with a tom of cornmeal on the bottom, something which I love. Pizzas are average in terms of price with a cheese slice at 3$. Definitely recommend if you want good pizza on the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Slice
Angela Morel
Their pizza is GROSS!I ordered from seamless and it arrived cold, the dough was NASTY and the flavors non existent.
Food: 1
Service: 1
Elai S.
I ordered delivery on DoorDash. I got a White with Spinach Slice, a buffalo Chicken Calzone, a BBQ Chicken Slice, and garlic knots. The white with spinach spice smelled weird. Like genuinely, when I smelled the slice it smelled off, didn't smell appetizing. The ricotta is ricotta, the spinach is alright. Definitely wish I had some garlic powder or red chili flakes right now. Something just feels off about the slice. I can't put my finger on it though. There's not much flavor to this slice at all almost taste like water. 4/10 never again. The garlic knots on the lower tier of garlic knots I've had. Didn't have any real kick to them whatsoever, felt dull. Felt like a school lunch garlic knot. Also I asked for extra marinara sauce kindly and they did not oblige. The BBQ chicken slice certainly had an odd presentation, I was taken aback at first to be frank , but after I went in for a bite it was alright. The sauce was ok, a bit sweet, and the chicken was mediocre at best. Kind of off putting how they just pile the ingredients on top. And finally , the buffalo chicken calzone. It's was alright. 6/10 maybe. The buffalo chicken bits were the tastiest part, and the cheese used seem just a bit too soft /rich to me to go with the rest of it. All in all, not disgusting, but wouldn't order again . Certainly better places in this grand city
Fnky Chld
OMG their pizza hits the spot. Love the Margherita. Just tastes like high quality ingredients. I never tasted cheese and sweet tomatoes of that high quality from a regular mom and pop pizza spot. Plus the portion of cheese has some bite to it which I love, as most Margheritas just have a thin layer of cheese. Nice crunchy crust too despite the saucy toppings. Really satisfying.
Ordered a pizza with clear special insurrections. Not only did they give me an incorrect order,they refused to let me know they weren't able to follow the instructions and were not apologetic about it. Save your time and money - there are better pizza places nearby
Atmosphere: 1
Food: 1
Service: 1
I placed an order with Uber eats for a pasta, salad, and pizza. When I received the order the pizza was not there so I reported it to Uber eats and they gave me a credit for the entire meal. The Uber driver came back to my place to tell me that he never picked up the pizza from the restaurant so I proceeded to call the restaurant and explain to them why they weren't getting paid for the entire order and the person at the restaurant literally hung up on me. How rude. Don't ever order from here because the people are extremely rude!
Vegetarian options: Jain sauce
Atmosphere: 3
Food: 5
Service: 5
Low quality ingredients and not very good.It’s open late which might be the only thing to their benefit but… the pizza is just not very good. I got a cheese slice and something just tasted weird and off about it - maybe the oil they used. There’s a number of dollar slices in the city that taste better than this. And I got penne ala vodka which was also just not very good. All the food was just disappointing and subpar and I wouldn’t recommend. There’s just no reason to go here when there’s so many better options in the city. This place just kind of sucks.
Atmosphere: 1
Food: 1
Service: 1
I recently moved to NYC on the same block as La Rustica. I’d ordered from them before on Slice and thought it was great pizza. I walked in tonight and ordered a pizza - they charged me $30 (vs. $18 advertised on Slice). When I confronted them, they became very awkward and refunded me $4 (still not what they advertised?) - it felt very dishonest that they’d tried to charge me so much more in case I didn’t notice. Loved the pizza but will not be my go-to - make sure you are careful to check what they charge you.
Atmosphere: 2
Food: 3
Service: 1
I ordered the baked ziti which was very fresh and delicious. I'm looking forward to ordering other different dishes from them.
I'm not sure why this place has such bad reviews. My roommates and I live right around the corner from here. We have ordered pizza from here several times. Granted we have only tried 2 of the items, which are the regular cheese pizza and the grandma pizza. But the items we have tried have both been excellent each time. The service is also good, and the employees are friendly. Never had any issues here.
Ordered 4 pizzas for a party and received pancakes and bacon
Atmosphere: 1
Food: 1
Service: 1
Ordered 4 pizzas for a party and received pancakes and bacon instead. Poor customer service and never received my correct order.
Ordered 4 pizzas for a party and received pancakes and bacon instead. Poor customer service and never received my correct order.
Restaurantji Recommends
They are open late. That’s what matters.
Atmosphere: 5
Food: 5
Service: 5
Definitely my favorite pizza joint in the UES. The crust is immaculate! It is crispy with a tom of cornmeal on the bottom, something which I love. Pizzas are average in terms of price with a cheese slice at 3$. Definitely recommend if you want good pizza on the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Slice
Their pizza is GROSS!I ordered from seamless and it arrived cold, the dough was NASTY and the flavors non existent.
Food: 1
Service: 1
I ordered delivery on DoorDash. I got a White with Spinach Slice, a buffalo Chicken Calzone, a BBQ Chicken Slice, and garlic knots. The white with spinach spice smelled weird. Like genuinely, when I smelled the slice it smelled off, didn't smell appetizing. The ricotta is ricotta, the spinach is alright. Definitely wish I had some garlic powder or red chili flakes right now. Something just feels off about the slice. I can't put my finger on it though. There's not much flavor to this slice at all almost taste like water. 4/10 never again. The garlic knots on the lower tier of garlic knots I've had. Didn't have any real kick to them whatsoever, felt dull. Felt like a school lunch garlic knot. Also I asked for extra marinara sauce kindly and they did not oblige. The BBQ chicken slice certainly had an odd presentation, I was taken aback at first to be frank , but after I went in for a bite it was alright. The sauce was ok, a bit sweet, and the chicken was mediocre at best. Kind of off putting how they just pile the ingredients on top. And finally , the buffalo chicken calzone. It's was alright. 6/10 maybe. The buffalo chicken bits were the tastiest part, and the cheese used seem just a bit too soft /rich to me to go with the rest of it. All in all, not disgusting, but wouldn't order again . Certainly better places in this grand city
OMG their pizza hits the spot. Love the Margherita. Just tastes like high quality ingredients. I never tasted cheese and sweet tomatoes of that high quality from a regular mom and pop pizza spot. Plus the portion of cheese has some bite to it which I love, as most Margheritas just have a thin layer of cheese. Nice crunchy crust too despite the saucy toppings. Really satisfying.