Ive been to plenty of Pret stores and I’m so used to the positive customer service I was shocked when I received the complete opposite at this specific shop. The woman up front who took my order was very off putting, it’s like she doesn’t even want work there! I tried smiling and being polite, but she didn’t return the favor. Plus, the bathrooms are very dirty and trashy. On top of that it was hard finding a table that didn’t have left over food from the person previous from me. Overall terrible experience, will not be coming back to this shop on Fulton which is unfortunate since I work nearby.
Atmosphere: 1
Food: 1
Service: 1
Analyst C.
Fast service Friendly staff Food is good pre med Cafe ambiance inside Hudson Yard Just very small place
Ni Co.
Worker was so nasty and rude, we bought overpriced junk just so we could pee, we kindly asked to use the washroom, she spoke spanish and pretended like she didn't know what a restroom was in English and then said how both were closed, I should've p|$sed on the floor and had you clean that uPPP
G M
The put@ worker was so nasty and rude, we bought overpriced junk just so we could pee, we kindly asked to use the washroom, she spoke spanish and pretended like she didn't know what a restroom was in English and then said how both were closed, I should've pissed on the floor and had you clean that uPPP
Jessica Damour
I was very underwhelmed $18 later for a half a tomato basil sandwich (with very little tomato) and a chicken soup with a very misleading name. Very nice staff who didn't mention I get a complimentary topper with my soup. I didn't stay to eat but the dining room did look clean and inviting. Writing this for someone who may be thinking about trying Pret for the first time... I'd go somewhere else for a better meal/bargain.
Food: 1
Service: 4
Tasha Alva
I visited this location on 9/9/23 and visited the shop twice at around 1:30pm and 4:00pm. Terrible experience both times. The food was very good, but there was barely any variety when it came to a selection of food when I visited around 1:30. But what really made the experience terrible was the female cashier. She was so rude and unfriendly on both visits. When I came into the store at 4:00pm both employees did not tell me they were closed. So I buy food to sit down and eat it and then they proceed to tell me the store Is closed. ??? On top of the fact that it was already raining outside. When I explain to the female employee that it would have been helpful if she had told me they were closed before I brought the food she proceeds to tell me “oh well”. She was very Unprofessional, sarcastic, and rude both times I visited and acted like she didn’t like her job. Terrible experience. I asked for a refund and the male employee was nice enough to refund me but a little communication could have avoided all this.
Atmosphere: 1
Food: 3
Service: 1
Samantha Santana
The coffee and chai latte was goo, but the cashier was very rude and didn’t even say hi. It’s like she hates to work there ! Won’t come back
Rachel Smith
Killer oat cappuccino! It's super creamy, yet bold! Jennifer is a rockstar barista, making drinks with perfect consistency, even during the insane morning rush! I look forward to mornings only for this reason! Easily 5 stars!
Atmosphere: 5
Food: 5
Service: 5
Kevin Jervey
Loved the crews attitude. Smiles and waves of hello as I entered.
Atmosphere: 5
Food: 5
Service: 5
Isaac Sharman
Pret is an absolute go to for balanced, grab and go meals throughout the day. Their espresso is fantastic, and the wraps/salads are really well balanced.At this location, Jose is the MAN. Great barista; makes the perfect coffee every morning. Shouts to him and the team for keep WeWork fed ?? ?
Ive been to plenty of Pret stores and I’m so used to the positive customer service I was shocked when I received the complete opposite at this specific shop. The woman up front who took my order was very off putting, it’s like she doesn’t even want work there! I tried smiling and being polite, but she didn’t return the favor. Plus, the bathrooms are very dirty and trashy. On top of that it was hard finding a table that didn’t have left over food from the person previous from me. Overall terrible experience, will not be coming back to this shop on Fulton which is unfortunate since I work nearby.
Atmosphere: 1
Food: 1
Service: 1
Fast service Friendly staff Food is good pre med Cafe ambiance inside Hudson Yard Just very small place
Worker was so nasty and rude, we bought overpriced junk just so we could pee, we kindly asked to use the washroom, she spoke spanish and pretended like she didn't know what a restroom was in English and then said how both were closed, I should've p|$sed on the floor and had you clean that uPPP
The put@ worker was so nasty and rude, we bought overpriced junk just so we could pee, we kindly asked to use the washroom, she spoke spanish and pretended like she didn't know what a restroom was in English and then said how both were closed, I should've pissed on the floor and had you clean that uPPP
I was very underwhelmed $18 later for a half a tomato basil sandwich (with very little tomato) and a chicken soup with a very misleading name. Very nice staff who didn't mention I get a complimentary topper with my soup. I didn't stay to eat but the dining room did look clean and inviting. Writing this for someone who may be thinking about trying Pret for the first time... I'd go somewhere else for a better meal/bargain.
Food: 1
Service: 4
I visited this location on 9/9/23 and visited the shop twice at around 1:30pm and 4:00pm. Terrible experience both times. The food was very good, but there was barely any variety when it came to a selection of food when I visited around 1:30. But what really made the experience terrible was the female cashier. She was so rude and unfriendly on both visits. When I came into the store at 4:00pm both employees did not tell me they were closed. So I buy food to sit down and eat it and then they proceed to tell me the store Is closed. ??? On top of the fact that it was already raining outside. When I explain to the female employee that it would have been helpful if she had told me they were closed before I brought the food she proceeds to tell me “oh well”. She was very Unprofessional, sarcastic, and rude both times I visited and acted like she didn’t like her job. Terrible experience. I asked for a refund and the male employee was nice enough to refund me but a little communication could have avoided all this.
Atmosphere: 1
Food: 3
Service: 1
The coffee and chai latte was goo, but the cashier was very rude and didn’t even say hi. It’s like she hates to work there ! Won’t come back
Killer oat cappuccino! It's super creamy, yet bold! Jennifer is a rockstar barista, making drinks with perfect consistency, even during the insane morning rush! I look forward to mornings only for this reason! Easily 5 stars!
Atmosphere: 5
Food: 5
Service: 5
Loved the crews attitude. Smiles and waves of hello as I entered.
Atmosphere: 5
Food: 5
Service: 5
Pret is an absolute go to for balanced, grab and go meals throughout the day. Their espresso is fantastic, and the wraps/salads are really well balanced.At this location, Jose is the MAN. Great barista; makes the perfect coffee every morning. Shouts to him and the team for keep WeWork fed ?? ?
Restaurantji Recommends
The Chocolate Croissant melted in my mouth.
Rude and inefficient customer service.
Good coffee and vegan snack and sanduíche available!
Good coffee and vegan snack and sanduíche available!
This is a good place to buy a salad to take with you for your healthy lunch. These places are very popular.