Shake Shack Meatpacking District

820 Washington St, New York
(332) 246-0272

Recent Reviews

Daniele Alba

30 minutes wait to get a milk shake… zzz

Atmosphere: 3

Food: 3

Service: 1

Shruthi Venkatesh

Great veggie burger, but please introduce more vegan options! Great ambiance and service.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Veggie Shack

Michael P

I've seen lots of videos about this fast food chain and everybody was very positive and I can confirm it really good. the tast of every dish was more than what I expected. I truly recommend this if your in to fast food.

Atmosphere: 4

Food: 5

Service: 4

Lukas D

Pretty expensive.

Atmosphere: 4

Food: 5

Service: 4

Alex Z M

Rich. An insurance to eat a delicious burger. It gets crowded and the place is small. They put pressure on you so that you don't take long to leave but it's normal. Once you're done there are people waiting. It's very nice.

Atmosphere: 5

Food: 5

Service: 5

Jola Gertner

I couldn’t order because the cashier basically refused to take my order, twice. Referring me to the automatic cash registers. She literally served a customer in front of me. So I left, hungry without possibility to pay.

Atmosphere: 1

Service: 1

Thomas Zajdel

Too expensive for a nice burger with cola and fries.

Atmosphere: 3

Food: 3

Service: 4

Andrea Bradley

Great food and a place you have to try.

Gabriel Feinstein

If you're going to put the music up loud and I dont like it..points off. Oh yeah, a pretty good burger. It pays to get the double.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Shackburger

Laura Bouraghda

Ideal for eating when leaving the High Line, it is just below.

Atmosphere: 5

Food: 5

Service: 4

Anna

The clean and tidy dining environment is just under the stairs at the end of the High Line Park. I feel so thirsty after just finishing the journey. The drinking water here is free, ketchup is self-service, and the burgers are so delicious.

Dwayne Noel

Today was my first time going to this Shake Shack location since it’s right next to my job. I went on my break, which was only 30 minutes to grab a quick meal. I ordered a Smoke Shack burger with cheese fries, and a bottle of water. I waited for my meal which didn’t take too long only to notice that my fries didn’t come with cheese. So I asked who I can assume is the manager if they could get me some cheese because I ordered that. They looked at my receipt and said that I didn’t order cheese. So I asked them if they could give me a cup on the side. They go to the back to give me a cup of cheese. I honestly just assumed that they were going to give it to me, but brought it to the register and made one of the employees ring me up for a dollar cup of cheese, which should’ve already been on my meal because that’s what I asked for. I’m not gonna lie. I was pretty annoyed that they went out of their way to ring me up for a dollar cup of cheese that he could’ve just given me for the inconvenience. Instead of looking at me like I was lying for a cup of cheese. I take my cheese and I rush back to work to eat my lunch only to see that I had a regular cheeseburger and not the Smoke Shack burger. I’m not gonna lie I was pissed. Not only did I pay over $15 for a meal but I paid that amount of money for my order to be wrong and my break was over so I had no time to do an exchange and just had to eat it. If I’m going to pay almost $10 for a burger, I expect my order to be correct and just from this one incident alone of how things were handled I definitely will not be going to this location ever again.

Food: 1

Service: 1

Lucky production

I lay flat for two days and threw up, I had two veggie shakes and they definitely weren't good anymore.

Atmosphere: 3

Food: 1

Service: 3

Jonathan Rose

You can order at a kiosk and take a number to your table. The food is delivered to you, hot and fresh! The chicken nuggets are way too good.

Atmosphere: 5

Food: 5

Service: 5

Tam Torre

That team will have you feeling like you’re in a five star restaurant! Fresh food, super clean dining room & Every the bathroom was clean! Great job whoever’s in charge in meatpacking ?I’ll be back

Atmosphere: 5

Food: 5

Service: 5

Load More

Shake Shack Meatpacking District

820 Washington St, New York, NY 10014
(332) 246-0272