If you have an interview at this location forget about being seen. Waited two hours to be interviewed by the manager and was never seen. Mind you, the store was not busy. This is unprofessional and leaves a lot to be desired. Please develop management and uphold them to higher standards.
Atmosphere: 1
Food: 1
Service: 1
Maria Silvia Cassarà
Virtually empty place (strange for NY) we waited 25 minutes for our sandwiches. Absurd for a fast food restaurant, even EMPTY! McDonald's is better, certainly more efficient
Atmosphere: 2
Food: 3
Service: 1
Jacqueline Williams
I always like eating here. Food is good, they have a good crew with great customer service.
I was waiting there and the person who was delivering the meals had the worst attitude. I showed her my name on the app and she said it wasn’t ready. Then since I was waiting there for 10 minutes she decided to ask me again what was my name. I told her Brenda. My order was sitting there waiting. Now it’s super cold and I have to eat it. Never going back again for sure. Wasn’t going to say anything since she didn’t care at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger, Fries
Uxue
Fast service and good food.
Atmosphere: 5
Food: 4
Service: 5
Zhishen Cao
The Korean style chicken sandwich I ordered for take out came with just the bun and chicken. Nothing else. Not even any sesame sprinkles. The chicken breast is also pretty dry.I should have gone to Chick-fil-A instead. Their chicken sandwich is two dollars cheaper, tastes better, and has two slices of pickles.
Gluten-free options too, sandwiches not too largeDietary restrictions: Gluten free
Atmosphere: 3
Food: 4
Service: 3
Starasia Chandler
Floyd has great customer
Atmosphere: 5
Food: 5
Service: 5
John M Schaffer
Placed a delivery order using the app. Credit card was charged, confirmation email was sent, order never arrived. Called the location and was sent to voicemail, but unsurprisingly, was unable to leave a message or get help. That’s my experience, order at your own risk.
Atmosphere: 1
Food: 1
Service: 1
Chetna Dawoonauth
Really close to pod 39. It was a go to when I was in New York. Really quick to grab and tasty.
If you have an interview at this location forget about being seen. Waited two hours to be interviewed by the manager and was never seen. Mind you, the store was not busy. This is unprofessional and leaves a lot to be desired. Please develop management and uphold them to higher standards.
Atmosphere: 1
Food: 1
Service: 1
Virtually empty place (strange for NY) we waited 25 minutes for our sandwiches. Absurd for a fast food restaurant, even EMPTY! McDonald's is better, certainly more efficient
Atmosphere: 2
Food: 3
Service: 1
I always like eating here. Food is good, they have a good crew with great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Shack, Cheese Fries, Fries, Chicken Bites, Bacon Cheese Fries, Smokeshack
Pretty good meal. Employees were excellent.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shackburger
One of the best burgers of our lives!
Atmosphere: 5
Food: 5
Service: 5
I was waiting there and the person who was delivering the meals had the worst attitude. I showed her my name on the app and she said it wasn’t ready. Then since I was waiting there for 10 minutes she decided to ask me again what was my name. I told her Brenda. My order was sitting there waiting. Now it’s super cold and I have to eat it. Never going back again for sure. Wasn’t going to say anything since she didn’t care at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger, Fries
Fast service and good food.
Atmosphere: 5
Food: 4
Service: 5
The Korean style chicken sandwich I ordered for take out came with just the bun and chicken. Nothing else. Not even any sesame sprinkles. The chicken breast is also pretty dry.I should have gone to Chick-fil-A instead. Their chicken sandwich is two dollars cheaper, tastes better, and has two slices of pickles.
Atmosphere: 4
Food: 2
Service: 4
A bit slow during peak hours
Nuggets are better than Chickfila'
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Bites, Chicken Shack, Cheeseburger
Restaurantji Recommends
Gluten-free options too, sandwiches not too largeDietary restrictions: Gluten free
Atmosphere: 3
Food: 4
Service: 3
Floyd has great customer
Atmosphere: 5
Food: 5
Service: 5
Placed a delivery order using the app. Credit card was charged, confirmation email was sent, order never arrived. Called the location and was sent to voicemail, but unsurprisingly, was unable to leave a message or get help. That’s my experience, order at your own risk.
Atmosphere: 1
Food: 1
Service: 1
Really close to pod 39. It was a go to when I was in New York. Really quick to grab and tasty.
Atmosphere: 5
Food: 5
Service: 5
Service & food were greatPortions are just so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Frozen Custard, Cheeseburger