Chipotle Mexican Grill

1785 Military Rd, Niagara Falls
(716) 297-1745

Recent Reviews

Paul Hymus

The server did not listen to what we wanted on our burrito. The tables were very dirty and the trash was overflowing.

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Chicken Burrito

Shoon

Never do mobile order from here ! I ordered the steak bowl with brown rice ! I dont see any meat or rice in the bowl ! Just the salad tomatoes and sauces ! I am very upset with that! $12 was wasted!

Atmosphere: 1

Food: 1

Service: 1

Adam Morgan

Sloopoooow service, even though I ordered 2 hours ahead.

Food: 5

Service: 2

C of Death

If you're doing food delivery in the area, avoid this store at all costs. Waited 10 mins for order, and it wasn't even started.

Atmosphere: 1

Food: 3

Service: 1

Joseph Larratta

An hour before they close they make you Door dash or do an online order.so I literally had to sit in dining room and place an order on my phone and wait 20 minutes for food.

Atmosphere: 1

Food: 1

Service: 1

Renee Schmidt

Every time we go in we’re told we have to order online only…why?! Then sit there and wait 20 min for food.

Atmosphere: 1

Food: 1

Service: 1

Bruce Miller

Short

Atmosphere: 4

Food: 4

Service: 3

Nevaeh luh

Always out of everything!!!!

Barbs M-T

I really wanted to enjoy this. It had been a long time since having Chipotle and despite the slew of recent unfavourable reviews, I gave this place a chance.I got there this morning right as they opened. I was immediately acknowledged and that someone would be right with me. The staff there is a lot of young and lively people which I love. Overall the service was good.My issue was the chicken. It was very dry burnt bits that were very hard to chew and tasted charred. I know they had just opened but holding service a few more minutes to get fresh chicken made would not have been that big a deal. It would have been better than this experience which has left a lasting impression. Both this location and the one by Walden are both missing the mark on the consistency of that iconic Chipotle flavour. That’s too bad.UPDATE: I was asked to reach out on a site that is not allowing me to upload my concern (bad request error) so.....

Atmosphere: 3

Food: 2

Service: 5

James Conti

Excellent

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Cruz

It was awesome!!! Food is amazing. Friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guacamole, Bowl, Chips

RiceARolla

15 people ahead of us who said they’ve been here for 20 minutes waiting for chicken and steak to be cooked.. mind you this is a popular location beside the border then another 15 minutes later we get to the front for them to tell us they’re out of veggies, brown rice, sour cream and lettuce.. then to top it off the portions are horrible and the staff serving are ignorant and filled with attitude.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Burrito Bowl, Bowl

bryan royston

Only 1 kind of rice, bean, and meat. The tables were dirty and the whole place was dark.

Atmosphere: 2

Food: 3

Service: 3

Emma Smith

Every time I come here there’s an issue. Whether they are randomly closed, no in person ordering only mobile, or small portions. I have given them multiple chances but not one good experience. Ever. Came today and it’s a Friday night at 5pm and they are closed.

Atmosphere: 1

Food: 2

Service: 1

Zhino

I paid too much money to a little of rice and beans and 2 peaces of carne pasada plate, and $.5.00 for a spoon of guacamole. I don't come back this place and another one and any state

Atmosphere: 4

Food: 1

Service: 2

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