Popeyes Louisiana Kitchen

8400 Niagara Falls Blvd, Niagara Falls
(716) 297-9900

Recent Reviews

Kereen Kaseen

Try the sweet heat chicken wings with ranch dipping sauce! Loves it!Parking: Easy and available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Chicken Wings, New 12pc Wings

Janet Robinson

I have gone several times, 1st time little girl was not so nice, chicken strip was so hard

Atmosphere: 3

Food: 3

Service: 3

Debbie S

Chicken was luke warm. One piece was big, other piece was very small no meat to it. Biscuit was cols and hard. Strawberry biscuit was fresh and hot.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: 2pc Signature Chicken Dinner

Doug

We tried the chicken wings in 3 different sauces and they were excellent. My favourite was the garlic parmesan. The wings were huge and they were a great deal. If you order online there are better specials. I'll definitely get them again.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cajun Fries, Chicken Wings

Km Shams Ud Doha

Service is horrible and they don't care for customers. They kept me waiting for 18 mins while they said it would take 10 mins.They even forgot to put napkins in the bag.

Atmosphere: 3

Food: 3

Service: 1

FreidaLynn Parker

My neighbor bought me some macaroni and cheese from this location. I was surprised it wasn't bad for a fast-food "chicken shack." To my surprise, what I thought was stringy cheese was about a 4" strand of hair. It was clearly baked in the cheese. I told my neighbor, unfortunately he's still eating there. But, he knows better not to EVER offer me anything from Popeyes. If you want REAL macaroni and cheese go to MOONEY'S SPORT'S BAR AND GRILL 1531 MILITARY ROAD, KENMORE, NY!!! The lobster mac is FIRE!!!! They offer a BIG variety!!! You won't be disappointed and it comes WITHOUT foreign ingredients!!!!

Food: 1

Leaann Terrance

I had shrimp that was slightly spicy but not too much that I couldn't eat it.

Atmosphere: 5

Food: 5

Service: 5

Bob Beer

Good as always.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Chicken Sandwich, Spicy Chicken Sandwich, Red Beans and Rice

Hasnain Lala

This place serves Halal food. Combined with Popeyes chicken sandwiches and Tenders, it becomes a magical experience for our family. We just have to stop by this place every time we pass through. It’s that big a must. Thanks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Chicken Sandwich, Cajun Fries, Spicy Chicken Sandwich, Blackened Ranch Sauce

Amy Smith

It serves your normal chicken and sides. The chicken was some of the freshest I’ve had at a Popeyes. Cole slaw was not old very fresh taste. Staff were busy but still very considerate and nice. Overall great experience for a Popeyes!

Atmosphere: 5

Food: 5

Service: 5

Kelly rummings

Thr chicken sandwich was very thin compared to the one I had previously. The spicy chicken legs and thigh were 1/2 the size as in the past. Won't be going back. For $30 i could have gone to a reataurant and got a full meal.Here we come Kentucky Fried.

Atmosphere: 1

Food: 1

Service: 5

Recommended dishes: Red Beans and Rice

Brandi Reichert

Your District Manager is GREAT the employees are TERRIBLE. ON THE PHONE THEY HAGE UP ON YOU IF YOU ASK TO SPEAK TO MANAGEMENT THEY HANG UP ON YOU CALL BUFFALO AND SPEAK TO DISTRACT MANAGER AND IS KIND. NIAGARA FALLS DOES NOT TURN THEIR PHONE ON NOW FOR 14 HOURS.

Atmosphere: 1

Food: 4

Service: 1

Lenny Lapp

On 12/01/23 I went to this location at 09:05 pm. Opted to go in vs using the drive in. I walked up to the counter and the manager was standing their facing the kitchen. I got her attention and she immediately started yelling at an employee that was whipping table about her not locking the door. She then addressed me and said drive through only. My response to her was o checked the location webpage and it said this location was opened u til 10 pm and me going to my car to use the drive thru was silly as you are standing in front of the cash register. Her response was takeout only. My response was okay. I ordered and paid for my food and proceeded to go out the door I came in and she yelled towards me to say other door. My response was "so I have to walk around the building because I parked near the door I entered. She said yes. My response was great customer service. Unacceptable manager to customer experience. I won't be back. Sad actually that an employee holding a managerial position doesn't see or care the negative experience she created.

Atmosphere: 1

Food: 4

Service: 1

Marion Hylton

The sandwich was put together very poorly and I was disappointed. The chicken cutlet didn't even fit the roll, And they put way too much sauce on their sandwiches.

Food: 2

Service: 4

Kellie

If I could give it zero stars I would. How are they still in business?!?! It not even “chicken”!!! What a waste of $35 dollars! That’s what I got for $35.00 dollars!!!! Never going back again

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