Starbucks

4030 Montrose Rd, Niagara Falls
(905) 358-8365

Recent Reviews

parsa jahani

I’ve been Starbucks customer for over 20 years, and I have never seen any Starbucks employee and supervisor to be as rude as this location. I experienced the worst customer experience at here. Something is wrong with their level of customer service, satisfaction. They’re very disrespectful, disappointing, and not caring. Do not recommend. Go to another location across the street if you want your coffee to meet Starbucks standards.

Atmosphere: 1

Food: 1

Service: 1

Kmae

Love the drive thru. The customer service at this location is amazing. super friendly and quick!

Atmosphere: 5

Service: 5

Let It Pour / Lynda Butcher

I wanted to leave a positive review for Seth the barista at this location. My name is Lynda and I appreciate Seth’s ability to remember exactly how I order my latte, even though, I have only been there a couple of times. Very friendly and positive, thanks Seth!

DOUGLAS LYNCH

Best ice coffee , perfect with less cream and no sugar !!Great service always

Atmosphere: 5

Food: 5

Service: 5

Stephanie M

So friendly and helpful! Love the staff

Atmosphere: 5

Food: 5

Service: 5

Ngwa Obaid

If I could give them 0 stars I would this place is filthy and there was hair in my food along with the 20 minute wait and rude staff and expensive

Atmosphere: 1

Food: 1

Service: 1

Fashionably.organized

This location has exceedingly good customer service, seems like very happy staff and drink was perfect! You should be a flagship store to train other locations!

Atmosphere: 5

Food: 5

Service: 5

Colette Empey

For the second time I have gone to the drive thru on my way to work. Placed my order, confirmed on the screen and when I get to work it’s entirely wrong! ?

Atmosphere: 4

Food: 4

Service: 1

Toy Cripps

It's Starbucks, enough said. But do try the potato chive square. This is a great breakfast or mid-day snack.

Atmosphere: 5

Food: 5

Service: 5

Daniel Jugoon

Service is great, employees are super friendly, and the music is always good.

Atmosphere: 5

Food: 5

Service: 5

hailey beattie

Thankful for my ice coffee this morning tasted immaculate. Above and beyond my expectations. Slayed.

Atmosphere: 5

Food: 5

Service: 5

Dave Shirman

Literally the nicest bunch of people working I've encountered in a long time.The missing star is purely because there's less available comfy seating than I'd like. Not their fault.But for getting some work done for a few hours, perfect.

Atmosphere: 4

Food: 3

Service: 5

Natina Pentzek

I was at this location this morning , I ordered a latte and egg bites, I waited for over 15-20 minutes for the egg bites and still no latte, they had about 5 mobile orders up and continued to announce they were doing more mobile orders, (these people were not there yet and there drinks were just sitting there) they had lots of employees working, I had to leave without my coffee so I wasn’t late for work, it was just disappointing, I always go for a Friday morning coffee there. No money back, Disappointing.

Service: 1

Mike O

Very typical Starbucks, great service, plenty of parking and consistently good products. I love the Frappuccino's but they are a treat since they are packed with sugar and cost over $7 (its more the sugar than price), they offer lactose free milk, so for me that's a huge bonus. I also enjoy their espresso and lemonades.

Atmosphere: 4

Food: 4

Service: 5

Jedd Watson

Friendly staff, fast

Atmosphere: 3

Food: 4

Service: 5

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