Cam and his companion provided an excellent service. The food was delicious as expected and the atmosphere was clean & refreshing. There was a helpful nutrition board up front and the bathroom was clean. Truly a experience worthy of the name ?????? ???? ? ? ?Parking: Sooo much space
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Cathy Nelson
Staff at the drive-thru continue to be friendly and efficient!
Atmosphere: 5
Food: 5
Service: 5
Z Jaxx
Place has gone downhill since they switched management. Never been in a place where they literally mock customers waiting to be waited on. If you decide to leave they laugh at you and make fun of you. They focus mainly on drive thru and if you refuse to use the kiosk to place your order then you can forget about being waited on. Staff has become extremely unfriendly and unprofessional. Sad to see what's happened to that place. Once one of my favorite spots, now I refuse to step foot in there until something changes. Really wish Eric was still there.
Atmosphere: 1
Food: 1
Service: 1
AK Drummer
Got exactly what I wanted ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
jeff stevens
I've been to quite a few locations recently. Most have been filthy in my opinion, especially on RT 31, Clay, NY. However, the Oswego, NY location was great. Clean, good service, excellent communication, and the manager was perfect and courteous. Men's room needed attention but they got right on it when I told them about it, and I don't usually do that. So..best location I've seen in a long, long time. Hats off to the management.
Atmosphere: 4
Food: 4
Service: 5
rachel hurlburt
Always nice ppl especially the manager! Always kind.Kid-friendliness: Always good with kid's! Always have hat's made. Wish they still had the big kid meals for my older kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Keta Lynn
Idk who Morgan is but I go here a lot and I love hearing her answer the speaker. It makes my day :)
Atmosphere: 5
Food: 5
Service: 5
Bill Sutorius
I cannot recommend the crunch wrap. I doesn't look anything like the picture of it on TV. It's much smaller and the garlic mayo they use on the classic version tastes horrible. I'm never getting that again.Just so everybody knows: they just had a price increase so they can pay for the NYS INCREASE IN HOURLY WAGES THAT STARTED ON JANUARY 1ST OF THIS YEAR.There was a long wait for the food, I was standing in line a long time with many people. I Cannot say the service was that great. When I asked questions of the employees that work there they seemed like they didn't know what I was talking about & had very dismissive attitudes.The garbage cans in the dining area were overflowing and I had a hard time getting my trash from my tray into the garbage can.Overall, it was not a good dining experience.
Atmosphere: 2
Service: 2
J E
The meals are the same just shrunk the meat and enlarged the price. adding more lettuce and tomato made the burger into salad on bread.
Service was great, friendly. Food however was not. I asked for xtra all on whopper, received what I assumed was normal amount. BTW if that was normal they are extremely cheap! 3 or 4 TINY pieces of lettuce in the center that was maybe 2 bites worth. Condiments looked like they wiped the knife off from the last time they used it there was so little. Now for the worst part, our burgers were BARELY warm! I mean just above room temperature warm!
Atmosphere: 5
Food: 1
Service: 5
George Szymanski
Order ghost pepper sandwich very disappointed not hot at
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Whopper
K
The manager is the nicest dude ever.
Brian
Manager at this location is the nicest guy ever. Been many times over the years traveling through town and every time I have a positive experience thanks to him! He deserves more praise than this and gives BK a great public image.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Fries, Cheeseburger
Samantha Farrance
Instead of 9 chicken fries, I get a full box of old chicken fries that they didn’t want to throw away. Thanks Burger King!
Cam and his companion provided an excellent service. The food was delicious as expected and the atmosphere was clean & refreshing. There was a helpful nutrition board up front and the bathroom was clean. Truly a experience worthy of the name ?????? ???? ? ? ?Parking: Sooo much space
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Staff at the drive-thru continue to be friendly and efficient!
Atmosphere: 5
Food: 5
Service: 5
Place has gone downhill since they switched management. Never been in a place where they literally mock customers waiting to be waited on. If you decide to leave they laugh at you and make fun of you. They focus mainly on drive thru and if you refuse to use the kiosk to place your order then you can forget about being waited on. Staff has become extremely unfriendly and unprofessional. Sad to see what's happened to that place. Once one of my favorite spots, now I refuse to step foot in there until something changes. Really wish Eric was still there.
Atmosphere: 1
Food: 1
Service: 1
Got exactly what I wanted ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
I've been to quite a few locations recently. Most have been filthy in my opinion, especially on RT 31, Clay, NY. However, the Oswego, NY location was great. Clean, good service, excellent communication, and the manager was perfect and courteous. Men's room needed attention but they got right on it when I told them about it, and I don't usually do that. So..best location I've seen in a long, long time. Hats off to the management.
Atmosphere: 4
Food: 4
Service: 5
Always nice ppl especially the manager! Always kind.Kid-friendliness: Always good with kid's! Always have hat's made. Wish they still had the big kid meals for my older kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Idk who Morgan is but I go here a lot and I love hearing her answer the speaker. It makes my day :)
Atmosphere: 5
Food: 5
Service: 5
I cannot recommend the crunch wrap. I doesn't look anything like the picture of it on TV. It's much smaller and the garlic mayo they use on the classic version tastes horrible. I'm never getting that again.Just so everybody knows: they just had a price increase so they can pay for the NYS INCREASE IN HOURLY WAGES THAT STARTED ON JANUARY 1ST OF THIS YEAR.There was a long wait for the food, I was standing in line a long time with many people. I Cannot say the service was that great. When I asked questions of the employees that work there they seemed like they didn't know what I was talking about & had very dismissive attitudes.The garbage cans in the dining area were overflowing and I had a hard time getting my trash from my tray into the garbage can.Overall, it was not a good dining experience.
Atmosphere: 2
Service: 2
The meals are the same just shrunk the meat and enlarged the price. adding more lettuce and tomato made the burger into salad on bread.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Onion Rings, Whopper, Chicken Nuggets
Paul the manager is great with
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service was great, friendly. Food however was not. I asked for xtra all on whopper, received what I assumed was normal amount. BTW if that was normal they are extremely cheap! 3 or 4 TINY pieces of lettuce in the center that was maybe 2 bites worth. Condiments looked like they wiped the knife off from the last time they used it there was so little. Now for the worst part, our burgers were BARELY warm! I mean just above room temperature warm!
Atmosphere: 5
Food: 1
Service: 5
Order ghost pepper sandwich very disappointed not hot at
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Whopper
The manager is the nicest dude ever.
Manager at this location is the nicest guy ever. Been many times over the years traveling through town and every time I have a positive experience thanks to him! He deserves more praise than this and gives BK a great public image.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Fries, Cheeseburger
Instead of 9 chicken fries, I get a full box of old chicken fries that they didn’t want to throw away. Thanks Burger King!
Food: 2