Papa John's Pizza

9431 Rockaway Blvd, Ozone Park
(718) 577-2275

Recent Reviews

Derek B

I ordered some brownies and large cookie on the app. In case you didn't know, Papa Johns offers you a free cookie everytime it's your birthday. When I go into the store to pick up my order, the guy is immediately hostile, telling me to order from another papa johns next time because my order was 50% off. I explained to him that the cookie was free and that I paid full price for the brownies but he just brushed it off and repeated the same thing. I'm guessing this store is doing really badly and is going to shut down if they dont reach their monthly quota so the dude was aggressive to the customer for failing to promote his own store. Well congratulations, you won, I won't be going to this Papa Johns anymore and I suggest everyone else to do the same so we can get this place shut down.

Atmosphere: 1

Food: 3

Service: 1

Karen Bhawanidin

HORRIBLE SERVICE. HORRIBLE MANAGER. I placed an order, said it’s on the way. And out for delivery. Then says my order is delivered. There’s no pizza outside so I call the store and speak with the manager. He states that it’s “too far” mind you; the store is ten minutes from my house, I paid $4.99 for service fee, and $5.00 delivery on a $14.00 bill. But marks my order as delivered, and doesn’t even call to let me know they won’t be delivering my order. And they haven’t refunded me. So I called the manager and this man then proceeds to curse me out..HORRIBLE.

Service: 1

Jawed Iqbal

Please don’t go there they are racisit and poor

Atmosphere: 1

Food: 1

Service: 1

Mafia Bhutta

A very discrimination place not really helpful when ordering food recommend not to visit this place

Atmosphere: 1

Food: 1

Service: 1

s bhutta

This place worker, especially worker on counter, is very racist workers and discriminated me just because of my ethnicity and very poor service overall and recommended not to go

Atmosphere: 1

Food: 1

Service: 1

lucky ali

Very racist workers.Discriminated me just because of my ethnicity. I ordered pizza for delivery and i was told it should be ready in 10 minutes and it was ready in 10 minutes but was sitting on tge shelve fo 35 minutes the worker had me waited there on purpose and after waiting and waiting I asked if my order is ready He very rudely asked my name and gave me the pizza from the which was sitting there for the last 30 minutes. When I complained He didn’t like it and started saying discriminatory remarks towards me. Very poor service overall.

Atmosphere: 1

Service: 1

Jose Andres A.

Is a scam ! Did you ask for a promotion 2 large pizzas and the guy try to charge you for 2 large pizzas plus 2 double tips : when I told him what happen and to explain me ...he told me did like this because is not at the computer.. and told if you want you can cancel it!!! Uhm I thing the new managers are totally different and don't put trusly people at the cashier..! Very disappointed of Real Papá John's from Manhattan! This happen monday 5 January at 3:00 pm you can check the Camaras how theGuy get so nervous ! Anything I can come back to talk with any manager and I live 2 block around! Very disappointed and desonest to costumers for years this time !

Geo M.

Pizza was excellent the person behind the counter seemed bothered by my simple questions.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Without Topping Pizza

Alex W.

I paid full price, unfortunately they didn't put full five topping, not even one! Papa Johnn's pizza have to send supervisor here. They cheat customers.

Atmosphere: 1

Food: 1

Service: 1

Leydi Dominguez

Ordered from them,the delivery guy sent out a text that he was outside,I come outside don't see anyone. I call him back and he says he waited 15 minutes and left,that he called and so did his manager. I call the store,the person who answered said I have to wait because the delivery person is busy and hung up on me! 1st and last time ordering from here!

Service: 1

M. Wilson

I have been having orders delivered from here for a few years now. Always consistent.

Atmosphere: 4

Food: 5

Service: 5

Senior Cabeza de Papa

I have been having orders delivered from here for a few years now. Always consistent.

little mama

There is always something new in this location.... Question of the day.....Did anyone order a face mask?

Zach

They more expensive than other stores in Queens. They charging $2-$3 extra for the pizza. When I asked for extra jalapeño peppers, they tried to charge $8!! for it, while at other stores, they give it to you for free.

Rachael F.

DO NOT EAT FROM THIS PLACE!!! They are NASTY and DISGUSTING! I ordered pizza from this location and this is what I saw when I opened the box!! They both refused to accommodate me and refused to refund my money. I will never eat nothing from here. Such horrible service.

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