I'm sitting here for over 20 minutes waiting for my coffee. I would leave if I didn't already pay. Service is absolutely horrible.
Atmosphere: 4
Food: 5
Service: 1
Fred Dewey
My favorite place in Pittsford!
Atmosphere: 5
Food: 5
Service: 5
McKenzie Wolfe
Been twice. The ice cream was freezer burnt. The chai latte tastes like water with cinnamon. The wait was insane and there was no seating. Breakfast burrito looked good
Atmosphere: 2
Food: 1
Service: 3
Nick Esposito
Would love to support my local coffee shop, but can’t justify waiting 20-30 min for a coffee every time I go. I won’t be back.
Lorelei Morrow
Go anywhere else for food. This salad, which was ~$15, had five strips of deli turkey meat. Coffee is ok.
Atmosphere: 3
Food: 1
Service: 1
Ella Savoca
Great location and cute atmosphere. The store is very cute inside and has great outdoor seating. I ordered a matcha and unfortunately it only tasted like milk. I understand as a coffee shop matcha may not be their specialty, but I would not recommend ordering it. For $7 I wanted a drink I liked, and the barista was kind enough to make a latte instead, which was better.
Atmosphere: 5
Food: 3
Service: 3
Alex Moss
Place was cool. Atmosphere nice. But the wait for 2 cold brews was insane. Watched our drinks just set for over 5 min before another barista asked her coworker what they were. They forgot to put the Carmel in one. I guess if you have a lot of time to wait for your drinks, this would be a good place to go.
Atmosphere: 4
Service: 2
MK
We’ve loved every visit! The staff and owner are very friendly and allow dogs. Coffee and food is always good.
Atmosphere: 5
Food: 5
Service: 5
I.M.N
Elyse makes a killer latter!
Atmosphere: 5
Service: 5
Mohri Hime
This is the first coffee shop I've visited that actually uses the Japanese tea ceremony green tea whisk to stir up the REAL green tea powder to make matcha latte! Other major coffee businesses use premixed powder with sugar already added. I'm a Japanese and I'm very impressed with the quality of the green tea. The people are very attentive. I also learned that this is a woman- owned business. There is a side room where we can have a small receptions and gatherings. Southbridge definitely I'll be back!Dietary restrictions: Matcha latte with almond milk and oat milk were fantastic!
Great coffee shop with a nice selection of pastries and ice cream. Very friendly and helpful employees.
Atmosphere: 5
Food: 5
Service: 5
Bridgit Patterson
LOVE the atmosphere of this place! Super cozy and very friendly. The coffee was great and the barista even offered to make a fresh pot for me when the remaining coffee filled the large cup 80% of the way. She even brought the coffee over to my table when other coffee places simply announce the order is up and place it on the counter. Definitely will be coming back soon!
Atmosphere: 5
Service: 5
Mark Killian
Found myself in Pittsford unexpectedly and made an effort to visited this coffee shop to support local business. I ordered a 'large iced quad red-eye.' There was a slight confusion initially, and was asked if I wanted a latte, but this was quickly rectified.My drink lacked the espresso component. When I asked if I could get espresso in it after being handed the drink, I was told that it had been included, but it didn't look or taste like it. I think a small amount of cold brew concentrate was added instead but this wasn't communicated to me and I was charged for and specifically asked for espresso.Not related to my order, but another point of note was the screeching sound of the milk steaming for another order, which wasnt getting aerated enough. This might indicate a need for more training in handling the equipment.We all have off days, I've did this work for 5 years and have definitely been there.I believe these issues are not indicative of a lack of effort, but rather suggest that there might be a need for further education and training for the staff. I hope this feedback is both taken in the spirit of constructive criticism to enhance the customer experience in the future and a potential heads up for folks looking something beyond the basics. It's a nice spot with a lot of potential, I'm really rooting for the place :)
Kristen H.
Great spot at schoen place- hot drinks as well as beer/wineSmall menu looked good but we just enjoyed coffeesThe space is beautiful sort of divided into two separate areas. It looks like one half is available for private functions. A bit of a wait for coffee but it's a pleasant atmosphere to sit while you wait.
Laurie Keller
I was there for a Baby Shower on 11/18/23. The food was Delicious! Service was Great & Server was Very nice. 1st time there & really enjoyed it.
I'm sitting here for over 20 minutes waiting for my coffee. I would leave if I didn't already pay. Service is absolutely horrible.
Atmosphere: 4
Food: 5
Service: 1
My favorite place in Pittsford!
Atmosphere: 5
Food: 5
Service: 5
Been twice. The ice cream was freezer burnt. The chai latte tastes like water with cinnamon. The wait was insane and there was no seating. Breakfast burrito looked good
Atmosphere: 2
Food: 1
Service: 3
Would love to support my local coffee shop, but can’t justify waiting 20-30 min for a coffee every time I go. I won’t be back.
Go anywhere else for food. This salad, which was ~$15, had five strips of deli turkey meat. Coffee is ok.
Atmosphere: 3
Food: 1
Service: 1
Great location and cute atmosphere. The store is very cute inside and has great outdoor seating. I ordered a matcha and unfortunately it only tasted like milk. I understand as a coffee shop matcha may not be their specialty, but I would not recommend ordering it. For $7 I wanted a drink I liked, and the barista was kind enough to make a latte instead, which was better.
Atmosphere: 5
Food: 3
Service: 3
Place was cool. Atmosphere nice. But the wait for 2 cold brews was insane. Watched our drinks just set for over 5 min before another barista asked her coworker what they were. They forgot to put the Carmel in one. I guess if you have a lot of time to wait for your drinks, this would be a good place to go.
Atmosphere: 4
Service: 2
We’ve loved every visit! The staff and owner are very friendly and allow dogs. Coffee and food is always good.
Atmosphere: 5
Food: 5
Service: 5
Elyse makes a killer latter!
Atmosphere: 5
Service: 5
This is the first coffee shop I've visited that actually uses the Japanese tea ceremony green tea whisk to stir up the REAL green tea powder to make matcha latte! Other major coffee businesses use premixed powder with sugar already added. I'm a Japanese and I'm very impressed with the quality of the green tea. The people are very attentive. I also learned that this is a woman- owned business. There is a side room where we can have a small receptions and gatherings. Southbridge definitely I'll be back!Dietary restrictions: Matcha latte with almond milk and oat milk were fantastic!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great coffee shop with a nice selection of pastries and ice cream. Very friendly and helpful employees.
Atmosphere: 5
Food: 5
Service: 5
LOVE the atmosphere of this place! Super cozy and very friendly. The coffee was great and the barista even offered to make a fresh pot for me when the remaining coffee filled the large cup 80% of the way. She even brought the coffee over to my table when other coffee places simply announce the order is up and place it on the counter. Definitely will be coming back soon!
Atmosphere: 5
Service: 5
Found myself in Pittsford unexpectedly and made an effort to visited this coffee shop to support local business. I ordered a 'large iced quad red-eye.' There was a slight confusion initially, and was asked if I wanted a latte, but this was quickly rectified.My drink lacked the espresso component. When I asked if I could get espresso in it after being handed the drink, I was told that it had been included, but it didn't look or taste like it. I think a small amount of cold brew concentrate was added instead but this wasn't communicated to me and I was charged for and specifically asked for espresso.Not related to my order, but another point of note was the screeching sound of the milk steaming for another order, which wasnt getting aerated enough. This might indicate a need for more training in handling the equipment.We all have off days, I've did this work for 5 years and have definitely been there.I believe these issues are not indicative of a lack of effort, but rather suggest that there might be a need for further education and training for the staff. I hope this feedback is both taken in the spirit of constructive criticism to enhance the customer experience in the future and a potential heads up for folks looking something beyond the basics. It's a nice spot with a lot of potential, I'm really rooting for the place :)
Great spot at schoen place- hot drinks as well as beer/wineSmall menu looked good but we just enjoyed coffeesThe space is beautiful sort of divided into two separate areas. It looks like one half is available for private functions. A bit of a wait for coffee but it's a pleasant atmosphere to sit while you wait.
I was there for a Baby Shower on 11/18/23. The food was Delicious! Service was Great & Server was Very nice. 1st time there & really enjoyed it.
Atmosphere: 5
Food: 5
Service: 5