Burger King

18 Winslow Gate Rd, Poughkeepsie
(845) 765-7270

Recent Reviews

The Real Deal 12401

OK guysSo I stopped at this Burger KingTo get 2 whopper juniors with cheese no onion no tomato. Upon receiving my food and leaving the drive through I had realized at that moment that everything was not hot whatsoever. They're definitely not practicing safe temperatures when preparing foods. It was not busy there was nobody else on the drive through so cold that it didn't even melt the cheese and I literally felt sick To my stomach was trying to eat it because it was the first thing I had to eat all day. Do yourself a favor do not stop at this Burger King. If the employees can't tell that they're handing out cold food or just don't care about it not worth stopping there find another Burger King..As always I think everybody for reading this stay safe don't eat here. Remember have fun with what you're Doing and keep it real because that's what I do with each and every review.Sincerely yoursThe real deal.

Food: 1

Daniel Gemmel

Maureen made my day, thank you!

Service: 5

Arun Lahiri

We tried an online order hoping that we would get to the drive-thru with about 20 minutes lead time only to find out that they may have seen the order but didn't prepare it. I think it may have been a busy night or something but the service was lacking. They were apologetic about it and brought the food out to the car but it was an extensive wait where we had hoped to get in and out quickly for another reason

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Whopper

Kevin Antonio

The soda machine is sometimes jammed because our soda tastes different weird if we try coke so fix it

Mark Russo

Burger King has the best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper

Brendan C

Whoever owns this Burger King needs to be examined by a doctor. Every single time I come here there is an issue, they don’t hire enough people, they are always “backed up” despite no one being in the restaurant and two cars in line, it is ridiculous. Does the manager read the reviews??? Does he just not care??? I mean it’s truly comical

Atmosphere: 1

Food: 3

Service: 1

Zeke Fishy

Worst burger king. Food has made me ill several times and today I got breakfast ( an egg-which) and it took forever.

Food: 1

Service: 1

Tom Farruggella

Only the 2nd time I was at this location, but both times I have been pleasantly surprised and pleased. Today I just stopped in to see if a coupon for a $3 whopper would work, and I was in and out in 5min. with a tasty well-made $3 whopper. So much better than any other franchise.I know that this sounds atypical, perhaps because both times were around 3:30pm.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Whopper

Jaclyn Schultz

Horrendously bad employees working at this location. Rude, get order wrong all the time and they just laugh about it.

Henry Garcia

This was probably my 4th time trying this Burger King since it opened. I will not go there ever again. I will gladly drive across town to go to the one on 44. First off I told the person at the drive through I was placing two separate orders and she was rude right off the bat "you can't do that here, you can only place one order" instead of being more polite saying I'm sorry we can't do that here. I sent my stepson inside to get the separate order. When I pulled up I asked are you the only location that doesn't allow multiple orders at the drive through and she said very nasty I don't know, I know you can in Highland and Newburgh and that she doesn't work there. Then she handed me my drinks and walked away. She wouldn't even give us our food. A younger gentleman brought us our food and I asked if she was the manager and he said yes after her telling me she doesn't work at that one. My husband then said she was a miserable nasty person, and we drove back around the building to get our son. When he came out he told us the staff inside was commenting on someone saying they were fat and when someone orders something like that they like to make comments. Also another staff member made a comment about if you're going to order 2 whoppers, you might as well have gone to Shoprite. We left and on the way home my son realized they didn't even give him all of his food. Absolutely horrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Mike Butler

2 people working, waited in the drive thru for 10 mins no one took the our order. When I pulled up to the window I asked was the speaker broken and the women said I’m by myself in here. Her attitude was bad, the food was cold and btw it cost $ 50 for 3 meals . Never again, never again, never again.

Atmosphere: 1

Food: 1

Service: 1

Vanessa

Just Unbelievable in every negative way.Today, i went to the drive-thru, and the order screen was blank. It said "no reception." i proceeded to the window of the drive thru to place my order and she said "you need to go back and place the order". I said "the screen was blank, so i came up to you." She said "you can place the order, you dont need to see the screen, i can hear you." She asked me to drive around and place my order where the drive-thru menu is.That was absolutely retarded. Never coming here again.

Atmosphere: 1

Food: 1

Service: 1

Mister Personality

Long wait and not enough staff to help. BK food is alright. I expected this place to have more staff to help a busy area. Hope to improve my rating once they get more help.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Onion Rings

Karter S.

terrible did not give me my drink food was disgusting uncomfortable the place is dirty food not fresh gave wrong food

Mike C

Gave this location 5 tries. Service is unbelievably slow and the food was ice cold all 5 times.Edit: how the hell is this place not closed yet? Pull up to the drive thru and if they say anything at all it's "please wait" then nothing for 5 minutes. Bk should pull the franchise license cuz this place is embarrassing

Atmosphere: 1

Food: 1

Service: 1

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